I am extremely disappointed with the customer service experience, and certain omissions that were made on my wedding day. I was put under the false impression of being photographed, and did not receive any individual bridal images on my wedding day. I was asked to step out of certain photographs so others in my wedding party could be photographed. There are portraits of everyone in my wedding party except for me. Once the bridal omission was identified 6 weeks after the wedding- it was then that I received one of the worst customer service experiences to date. In exchange for the bridal omission, I was offered a single substandard photoshopped image with my left arm completely missing. This is an example of the quality of work that I received from this studio as a bride who contracted wedding day photography services. Hayley also refused to speak with me on the phone and work out an appropriate and reasonable resolution. The only regret I have from my entire wedding is contracting with this studio. My personal recommendation would be to avoid this wedding photography studio at all costs to not experience the same disappointment and frustration that my family and I did. read more