My daughters and I had lice. Ugh. I didn't know what to do so I texted LouseCalls, such a clever name, and Amy answered right away. I specifically asked for Sue bc she'd done another friends family and came highly recommended. Sue came to the house the next morning and treated my daughters and I. Follow their simple instructions and you will be lice free. I did opt for re-treatment to make sure we were all clear. Some people may think it's pricey but I'm not about to play around with lice. The convenience of having an option for a house call was a plus! My favorite thing of all though are the reminder emails that tell you what to do and how to care for your home. Sue went over it too but the emails were helpful reminders. Highly recommend Amy and Sue!! read more

17 years ago, I called on Amy when lice went wild after a school field trip. Not only did she and her team take care of my hair, but they treated my neighbors too -- we basically had a lice party at my house! Fast forward to today -- I frantically texted Louse Calls and sent a photo of what I'd combed out. Amy confirmed it was lice (ugh!), and within 30 minutes, someone was at my house removing those pesky bugs from my hair. They even checked the house and treated anyone who needed it! Amy and her team are seriously incredible. Shoutout to Fatima -- you were amazing, so kind, and super informative. I'm beyond grateful for this company and their magic touch! read more

Lice is inevitably a panic, but I called louse calls and they made everything better. My daughter was treated, everyone in the house was checked, and, most importantly, we were calmed. I reached out at 8 pm and we had Sue (who was great!) at our home 10 am the next morning. I would have otherwise been a crazy person and I am thankful this service exists. It WAS a bit expensive. A little foam and conditioner should have probably been less, or the $35 for travel could have been waived with treatment - something like that. In the future I would likely do at least the retreatment myself, but for this time, I needed sanity and so it was worth it. read more

Seriously amazing company! So so nice and fast scheduling. I felt like they went above and beyond. I highly highly recommend!!

Wow! Very impressed! They answered the phone right away, and scheduled us very last minute. Sue came and was amazing, friendly, helpful, very professional, and truly saved us!!! Highly recommend to anyone!! So thankful for Lousecalls!! read more

amazing experience! easy. responsive helpful. made stressful situation stress free. Saw me that night And great follow up

My son and I were treated. Our experience was over priced and mediocre. After being treated and paying $345 for my son and I that included the retreat made of ingredients you can get in store. I agree with the negative reviews shown below. The process was fairly quick.. the technician had me wet my hair and put MY OWN conditioner and then she put what smelled like olive oil on and after a minute i had to shower. I had no idea, but I felt uncomfortable with someone in my house while I showered. Anyway, you could do this treatment at home. Like I had mentioned I agree with all of the negative reviews down below. read more

Amazing service! Fast, professional and efficient! Recommend to anyone who is struggling with lice like I did for over 2 months. We are finally lice free! read more

We were left underwhelmed at our experience with Louse Calls. I felt confused and dismayed. Yes, they come to your home. Yes, they have a special nit comb (which you can find at ULTA). Yes, they are courteous, on time and pleasant. But... Their website is incredibly misleading. I was under the impression that the LouseCalls lice inspector/remover would remove lice by combing and hand-pick nits. *This was not the case.* They simply put in an olive oil and mint concoction into the hair, hair conditioner and then comb in sections. There is no nit-picking by hand. There was no magnifying glasses or lights to thoroughly inspect hair and find nits. It was just an overpriced combing session that I could have simply managed myself at home. My child, who had a confirmed case of lice, was done with her treatment in about 30 minutes. It easily takes me over two hours to properly inspect my child's hair and look for nits. AND I do it with a magnifying glass and l.e.d. light. After 30 minutes of my child's treatment I heard, "I'm all done. God job, you got most everything. I found only 3 nits." THAT cost us their full price of treatment. WTF? I was expecting at least two hours for a proper job. I was expecting the magnifying headset you see in the photo on the website. The most discouraging part was, the very next day I found a nit square in the middle of my child's head. The day after that I found a nit hatching in the hair. I'm still combing and having to treat my child. This was a complete let down. PLEASE, ask up front about their method and be prepared to be pulling nits yourself. If I trusted them and didn't look for nits afterwards, my child would be in the midst of another lice life-cycle. I have reached out to Louse Calls for feedback. I am hoping there will be some resolution to my let down of their service so I don't feel robbed. read more

I do not know what I would have done without LouseCalls and the wonderful Bibi! Our daughter came back from a one month vacation with a head full of nits and bugs. I spent a full day of applying a treatment I bought from Walmart and combing through my daughters hair with the HORRIBLE comb provided in a box of Nix. After hours of work, I was at my wits end and decided to search our area to see if someone provided a service to help me with getting this gross infestation out of my daughters hair. We found the website and submitted our number for a callback. The owner of the company called me back about 30 minutes later and we spoke about the problem. Due to time constraints, my family was going to be traveling over the next week and a half, but Amy (the owner) assured me that she had a technician who could meet us wherever we were going to be. We set up an appointment for two days later in the hotel we had previously booked. Vacation uninterrupted!! On the scheduled day, our technician, Bibi, arrived and proceeded to do head checks on us and treat my daughter. She was well mannered, very friendly, and an all around NICE woman. My daughters infestation was so bad that Bibi had to do several "go-overs" of my daughters hair, all the while explaining things to me and educating us on Louse infestations. She was extremely good at what she did, and her technique was flawless. When she was finished, I was offered to purchase some of the products they use to treat and prevent infestations. She proceeded to comb through my daughters hair showing me that MOST, if not ALL, of the nits and bugs were gone from my baby girls scalp and hair. We slept very soundly that night, I promise! THE COMB IS THE KEY, PEOPLE. This is a little miracle with teeth. Well, the comb and the technique, of course (which I will NOT give away :-) ). LouseCalls uses a comb that you just can't find in any package or store around. Trust me....I had bought several from Walgreens and Walmart and they were all worthless. We scheduled a follow-up visit for one week later, and again, Bibi came to our hotel (as we were still on vacation). She did a thorough check of my daughters hair and we got the all clear that we were LOUSE FREE! I've read these other reviews here and no were does it state on the website or in conversation with the owner that these fine folks at LouseCalls will come to your home and clean it for you. There is some work involved on the parents part, but that is to be expected. I was required to comb through my daughters hair 3 times over the course of the week before retreatment, but that was nothing since Bibi had already done all the work. I did buy a comb and a bottle of preventative, bringing my total to $268 for 1 treatment/+retreat, and 2 head checks. I would HIGHLY recommend LouseCalls to anyone who would need this service. THANK YOU, Bibi!!! read more

Great service! Arrived quickly, and everyone was so nice! I highly recommend them!!! They are available any time you need them! read more

So, I was new to the world of lice, and I was mortified. Called Lousecalls at 10 at night on a Thursday. They didn't answer right away, but Amy texted me immediately and someone was at my house the following afternoon. Yup, 'twas expensive, but I paid more for them to check my head because I have a ton of hair. Lisa, who was our technician, removed all the bugs and most of the nits/eggs. Now, I did find some nits soon after Lisa left, and Amy did ask me to take a picture, which I initially thought was tacky, but it is what it is, and I was told very clearly that I would have to retreat. I did, and I followed the instructions to the letter, and we are completely lice free. read more

I have 5 kids and 3 of them are bi-racial ( African American). After dealing with this nightmare for a second time I called in the professionals! Angela was our technician, she came right away, she educated me on what to do, and how I can protect my family in the future. She did a great job ( treating six of us!) she was calm, kept my kids calm, and was very thorough even with my one child with hair so coarse and curly you can't get a comb through. We are all clear and I feel confident now we have finally properly gotten rid of lice! I would recommend the company to anyone who asked and certainly tell them to ask for Angela read more

This company is very efficient and friendly. They were punctual and met my family at our home. The nursing assistant explained the procedure in detail and how the treatment for the week. I would recommend this company to any of our friends. read more

All I can say is thank god for Louse Calls. Going through my daughter's waist length hair would have taken me days and Angela did it in less than 2 hours!! read more

Pricey but absolutely worth every penny. I have never had lice and my daughter hasn't either. My 8 year old got it for the first time and I found it at 9:00 Monday night. I texted the number found on their website at 7:30am and immediately got a response. Amy later called to confirm details and Sue was at my house by noon. Sue spent three hours with my family. She explained everything and was so thorough. I am confident that we got rid of this and won't have to worry about anything! I'll definitely recommend Louse Calls to anyone dealing with this pesky problem. read more

Expensive BUT worth every penny! Cheryl was wonderful and soooo patient and informative! Was able to come at last minute when my little one came home from daycare with nits EVERYWHERE!! Of course I panicked and was grossed out horribly but here we are now....one week later NO MORE YUCKIES!!!!! No way I could have done this myself!!! Now I know what to do what NOT to do and proper prevention!!! Thank you Cheryl for saving us!!! read more

So glad we called and used their services. Yes, you can probably do the treatment yourself. It will take alot of time, alot of patiences and give you lots of stress!!!! Maybe the job you do will be good enough to get rid of the problem.... and then again maybe it won't!!!! I would recommend their services to anyone! read more

Great service at the house. They answered all of my questions so I felt confident after they left about rechecking the kids going forward so the lice don't spread or come back. Thank you! read more

I suspected my daughter had lice and called based on a referral. They were super informative and spent time describing what I should be looking for since this was my first experience with lice. Sue was sent out right away and was super sweet and helpful! Definitely recommend! read more

We were horrified when our houseguest's children turned up with lice. After a midnight trip to the drugstore for lice shampoo and a nit comb, two full combings, and manic housecleaning and laundry, we were still not confident that we had fixed the problem. Enter LouseCalls. We called on a Sunday morning, and Amy had us scheduled for that evening. While the specialist, Rebekah, was almost two hours later than expected, she took the same extra care with our family that she likely took with earlier clients. She was gentle, thorough, beyond tolerant with a particularly mouthy child, and funny with the adults. She provided appropriate education for the children as well as the adults, which put our minds at ease. Four hours of nit combing later, Rebekah had pulled hundreds of nits from the children that we had missed! Had we not had professional help, those buggers we had missed would have been hatching a week later and the entire cycle would have started again. We scheduled a retreat one week later and not one nit was found. Talk about thorough! There is no way that our inexperienced eyes and hands could have nipped this problem in the bud so quickly. I highly recommend LouseCalls and would use them again in a heartbeat. (Although I pray I don't ever need this service again.) read more

I highly recommend LouseCalls!! They took a very intimidating situation and made it simple and stress free. I called 1-877-LOUSECALLS and spoke to Amy Graff, the owner and explained my situation. She told me a tech would call me to set up a time to come to the house. Within 15 minutes, Sara, the tech called me and told me that she would be at the house in 30 minutes. All I needed to have ready for her was a towel and a small trash can. She checked all of our heads and only 1 of us had lice...shew. ;) She was very personable and friendly with my son. She made me feel at ease by telling me what I needed to do to clean my home and my son's stuffed animals. After the treatment was completed, I felt confidant that we had the situation under control. The email reminders were especially helpful. I knew exactly what I was supposed to do and when I was supposed to do it. Re-treatment was completed by Bibi, who was very sweet and quickly got in and out and assured me that my son's 1st lice experience was gone! :) For me and my family the expense was WAY worth it! I was freaked out when I saw bugs in my son's hair, but as soon as I called LouseCalls, I knew I was doing the best thing! read more

Great service and very prompt..They took care of everything and would use them again if needed.

The Louse calls ladies were superb! My daughters were coming off a plane from an infested sleepaway camp at 8:00pm on a Saturday night, and as we pulled into our driveway close to 9pm, so did LouseCalls!! When I really needed them at an inconvenient time, they showed up! They make the client a top priority, and although I hope to not need them again, I will definitely recommend and continue to use them if necessary!! read more

Had an amazing experience! The woman Barbara that came to our home was friendly, prices are reasonable, she is professional and was done within one hour. We had used Delray Clinique 4 days prior to calling Louse Calls and it was the worlds worst experience. The Delray Clinique had us there Six hours and six hours later we left there with over 21 eggs in my daughters hair. Louse calls did use magnifying glasses while looking through my daughters hair and manually removed all the eggs. Louse calls is doing a follow up visit this January 18, 2014. I will be sure to write a follow up review. I highly recommend Louse Calls! read more

I have to agree with both Isabelle R. and Tessa M. My kids never had lice before and initially, it is very overwhelming, especially if you are clean freaks like my family. We spent an absolute fortune and after the fact, the family and friends I discussed this with were shocked that we spent so much money instead of treating it ourselves at home. Two weeks later, I discovered nits in my child's hair again. I immediately contacted the company, but much to my dismay, they weren't very helpful. Both the owner and her assistant asked me a series of questions and no matter what my response was, they found a way to discount my concerns or blame me for my daughter's re-infestation. They said that I should have paid them over $200 to return to our home to retreat us 7-10 days after their first visit (I did it at home using the products that they sold me). Upon discovering that my child had lice, I notified everyone we had been around in the preceding days (how embarrassing) and my neighbors went to the Lice Clinique (their family of 5 was completely clear) and another family erred on the side of caution and treated her kids with OTC products from a drugstore. Amy, the owner, had the audacity to tell me that the Lice Clinique must not have checked the family thoroughly and the OTC products probably didn't work for the other family, so those kids must have passed the lice back to my kids. (When I told this to my neighbor this morning, she pointed out that our kids haven't played together in two weeks as they had been on vacation). Additionally, they requested a photo be texted of the nits I found. When I questioned how such a small thing could be seen in detail from a cell phone photo , the assistant ensured me "that they diagnose lice this way all the time." Of course, when I sent two photos, they couldn't see it. On a positive note, the technician was very nice, although her arrival was delayed multiple times and we waited for her all day (I used that time to wash and vacuum EVERYTHING). Additionally, Amy sends out informative emails following the visit regarding household cleaning tips, combing, and retreating. However, in retrospect, I realize I made a costly mistake contacting this company. Yesterday, after my unsuccessful resolution with Louse Calls, I went to Tea-n-Sanity, a local organic tea, herb, and essential oil shop (it was closed the day I initially discovered the lice, which is why I called Louse Calls) and the owner, Eunice, made us an all natural, medicinal grade lice oil and a shampoo for $35.00. Eunice, who is extremely knowledgeable, was appalled when I told her that we had paid almost $500 to remove lice and she stated that the only way to defeat it is with a lice comb and oils, such as tea tree, rosemary, and oregano. She felt so badly after hearing about my Louse Calls experience and expense that she said she felt guilty charging me!! At any rate, get the Terminator lice comb from Ulta like Tessa M recommended and follow Isabelle R's cleaning instructions and go from there. Definitely do not spent the hundreds of dollars that Louse Calls charges unless you are very wealthy and have plenty of money to spare (and don't mind a re-infestation 2 weeks out). read more

Louse calls was amazing! Great service! Knowledgeable people! My daughter had head lice so we called them and they were at our house within a few hours. Needless to say we were freaking out a little. Sue, the technician, was amazing, comforting, and sweet! She treated my daughter and immediately my daughter felt so much better! She checked my whole family and thankfully no one else had it. We followed the directions she had told us to do throughout the week, and when she came for the retreat a week later, we were completely lice free! Best part is, they use essential oils blend! It is all natural! No harsh chemicals on my kids' heads. (I have known people to go to the drug store to get the chemical shampoo that is over the counter and is so bad for you and doesn't even work. The bugs are now resistant to the over the counter shampoos. Don't waste your time! Louse calls is headache free! read more

Called them, they came right away. Great service. Except I think they are WAY overpriced. I scheduled a retreatment, but considering canceling and getting the oils from Tea n Sanity and retreating myself. They also used baking soda. I sent an email asking for a fairer price for retreatment. I will update this post after I hear from them. That said my daughter has ASD and the technician did a great job and was very patient with her. Overall happy, so far. I just don't think they need to charge so much....at least not for the retreatment. I jus had the service yesterday. read more

Our experience was Horrible! You would think the price would be discounted when there are multiple heads being treated per family. Nope. Also, if you use louse calls, be prepared to be spoken to and treated like garbage on the phone and via email by the owner Amy. After hundreds of dollars in credit card charges, you would think that she would get my name right. Rudest woman I've ever spoken to. Steer clear of louse calls read more

THis was the fourth time in 5 years that my kids came home with lice. Each time, I went crazy: sterilizing sheets, blankets, throwing out pillows, sealing stuffed animals in bags, quarantining the bedrooms for 2 weeks! Well, by now I called for help. LouseCalls came to my house on a holiday, treated my daughter and checked me. The representative educated me on the life-cycle of lice and showed me how to comb through the hair using the comb I purchased from them (which was better than the RID comb). I also purchased their natural, n on-toxic treatments that smelled nice since the RID smelled awful. She informed me that combing through for nits every other day and basic housekeeping was most important. The experience was well worth what I spent since we were lice and nit free after 7 days. Yes it was an expense that I wish I did not have to have, but I am better prepared and educated if ever this happens again. read more

Although they are very expensive and I had a child with short hair but I paid the same price I would pay for an adult with long hair it was worth it. At least this time. The person was pretty thorough and I have not found anything since. The follow up emails and tips were a nice touch. If I have a "massive" case I would call them again but only if it is overwhelming. Tech was very nice to my girls. Process took about 45 min and everything was explained to us and on how to clean the house. read more

Lady that came out was nice but they do not guarantee after paying 180.00..they tell you retreating in a week i adviced and you pay 60.00 more dollars. Quite expensive when they are only using mint and neem oil which you can easily get at wholefoods for under 20.00. read more

We had our first lice encounter last week, and I went straight to Walgreens where I stood in front of the shelf of lice shampoos and nit combs totally clueless. Then I remembered a friend had mentioned LouseCalls a few weeks prior. I texted LouseCalls from Walgreens, got an immediate response, left the store empty handed and Rebekah was at my house less than an hour later. Best money I have ever spent! Not only did she leave me feeling confident that we had no evidence of lice left in our home...she was also an absolute pleasure to chat with. She put my 7 and 6 year old kids at ease, which is a feat in itself (complete with an adorable book about lice)! I learned so much about lice and will no longer be terrified when I get the dreaded letter that it's going around my child's class! I cannot say enough wonderful things about the service we received from LouseCalls. Thank you so very much for making what should have been a horrible experience, actually quite pleasant!! read more

What a crock. My family spent over 300.00 on nothing but a glorified "nit picking comb", and cheap conditioner - conditioner that was called the "treatment". A "professional picker" came to my home, charged me $215.00 for 1 "treatment" and 2 head checks (I wasn't sure if my other daughter or I had lice). She slathered this potion on my daughters head, and found one nit. One? After she left, I found over 20 nits and 1 bug, even though she assured me that my daughter was lice free, and that she wasn't contagious. After a few days (she wouldn't come back sooner), I asked her to come back because I was desperate. She claimed she found nothing. Nothing? She left, and I went on to find numerous nits and an adult sized bug. I asked her to come back (not sure why), and she told me that she would charge me $120.00, if she did find anything - this was part of the "guarantee". She explained that even if there "shells of the eggs" found, that I would be charged $120.00 + travel. And, I'll bet she would have found something. Anything for $120.00. Needless to say...my daughter still has lice. The magic potion didn't work. Nor does this service. SAVE YOUR MONEY - nit pick yourself or hirer a company that conducts themselves with honesty and integrity. read more