Nobody likes going to have procedure done, right?…read more Well, if you need an MRI this is the place in Acadiana that you want to visit. They were helpful with insurance questions, scheduling, when the doctor would get results, and just making you feel important. That's not common these days. I loved the experience (albeit it was to diagnose a shoulder injury) and I wouldn't hesitate coming back here again.

Wonderful customer service. Speedy appointment. Doctor received report the next morning and we…read moredidn't finish till after 7pm. I left with the CD in my hand. Having no insurance they were wonderful to work with financially.

The office personnel were very efficient and welcoming! The MRI technician explained the procedure…read moreevery step of the way; he was very professional, efficient, and kind. The office is very clean.

The staff here were very professional and kind. They made me feel very comfortable and at ease. I…read morewould recommend them if you need imaging services.

Rude employees, takes forever to check in. Receptionist very impatient and couldn't care less.read more

Staff is very rude. I happen to go in on a day where the business was having power outages on and…read moreoff. As i sat down the power came back on. Staff was hollering at me through a window to get my information and as to why I was there. Which personally I don't want to yell across the building my private information and or health concerns. I was told to have a seat. I didn't mind waiting. I know things take time to come back on and up and running and I was ok with that. Another staff member proceeded to ask me what I planned on doing. Morale is I was planning on being patient so that my child could be seen. But with the negative attitudes the staff gave me, I walked out and told the staff that I hope they have a better day. Maybe people should realize things that ate not in anyone control and things you don't have a reason to stress over. Regardless you're still sitting there and being paid. No need to be ugly to a sick patient who is telling you they have time and patience. Maybe the staff needs to have patience. Jeez.

Incredible staff!! They were able to schedule me the same day and accommodate my need for an after…read morework appointment. My result were sent directly to my Dr same day!!

At first all seemed great: nice clean office, staff was nice, quick annual exam. Then when trying…read moreto explain that we have been ttc for 4 years I was given a package to fill out to start testing 2 months later and still haven't heard anything. When I call they say she is still reviewing it (mind u it was the same stuff that was in my original paperwork). And now today!! I am in so much pain from my period I called at 2 and was told she would call me today before office closes and not a damn thing!! I deal with terrible cramps each month and some months are worse than others which she knew this but only wanted to put me on birth control which for obvious reasons I do not want. Rant over sorry

Definitely will never recommend this doctor to anyone. Actually I'll make sure to let people know…read moremy experience. Let's start at the beginning I have irregular periods so before I found out I was pregnant I didn't have a period in at least 7 months. Dr. Rachelle sent me to go do blood work which came back that my hormone levels were low so she put me on progesterone. Also I had moderate bacteria found in my blood work. Dr. Rachelle told me she would send me for a ultrasound to see exactly how far I am. She said if I was at-least 8 weeks she would feel better putting me on the medication. I was 8 weeks and a day when I went do a ultrasound. I get a phone call the next day from her office just to tel me my due date. So I was confused the whole point of me getting the ultrasound was to see how far I was to be put on medication. With no answer given to me for two weeks I decided I needed to start looking for another physician and make a appointment for another opinion. I got a appointment but it's not until December 14th. I called Dr. Rachelles on December 2nd and said look I never was treated for this do I need to be put on medication or it's nothing to worry about I haven't heard from y'all in two weeks about it. They told me they would not be able to give me any medication because I was going to see another physician. I wouldn't have wanted to see another physician if you would take care of your patients properly. The sad part is I had to end up going to a walk in to get put on medication because I wanted to make sure my baby and I was okay. What if something between those two weeks I as your patient and something happened to my child because y'all didn't do what y'all were supposed to do. We are supposed to trust our doctor not be scared. Other than the receptionist they are nice but as for as everyone else it seems like they hate their jobs no smiles no nothing. What a horrible experience!!!