I had a policy canceled by my insurance company and I was in a pinch. KBK was able to work with me…read morewith the speed, urgency, and seriousness that the situation required. They were able to identify and secure affordable and reliable insurance for my property, so a big thank you to Johnny and Sylvia for going above and beyond to provide peace of mind. I'm planning on staying with KBK for a long time. Thank you, KBK!

After searching locally for an insurance agent, KBK…read more Insurance was the #1. Johnny Kane IV kept me informed throughout the whole process, explained everything in detail, and made sure I had the right benefits that fit my business's needs with a sense of urgency. Thank you, Johnny, for the royalty customer service you provided me with and making me feel at ease.

I've always been happy with Joshua's excellent service. He helped my dad with his renters insurance…read moreand helped me with my home insurance. He offered the best coverage at the most reasonable monthly premium. He was prompt in returning my calls and answering any questions I threw at him. That day I requested a quote, I must have called at least 4 or 5 times to ask questions. He always returned my calls or emailed to ensure my questions were answered. Joshua made the process easy. I signed the documents electronically, he took my payment and the next thing I was insured. It literally took 15mins to get me signed in after all my questions were answered. I highly recommend Joshua as your insurance agent, he can assist with any insurance coverage you need. Not only that he provides an excellent service, he can also help you get the best coverage.

This guy nevered returned my call. What a waste of good advertising on his part. Thanks Joshua. I…read moregrew up in Morgan Hill/Gilroy Area and try to work with people in these smaller town for the reason of better customer service. Which could have paid off for Mr. Kim. As I did use Farmers for my auto policy.

We have worked with Paul Brooke and his father before him. Paul is a highly knowledgable proactive…read moreagent with a very deep understanding of the insurance industry. He can help you choose the best insurance package for your company or for your personal needs. He will help you navigate the ins and outs of your insurance and is very responsive to your needs. If you need the best in insurance agents then better call Paul!

Finding DeSando insurance has been such a breath of fresh air. When we moved to the Bay Area almost…read morefour years ago, we wanted to find an honest and customer oriented company to buy our insurance through. Angel and Angelo are amazing! They have incredible customer service, and always go above and beyond to help with your insurance needs! They are always willing to double check quotes to make sure you are getting the best options. Thankful they not only are about finding new ways to help you save, but they are also so personable and care about you and your family!

Had Angelo help me with some business insurance and workers comp. He was very responsive and his…read moreprices are very competitive. He also made me look really good when I referred him to a hotel owner friend and saved him over $10,000 a year.

Dave Homer has been stellar in assisting us in finding the right insurance to fit our life style,…read moreduring a time insurance in general, is an absolute mess.... He picks up his phone consistently, responds to email, and is very knowledgeable overall. I sincerely appreciate his efforts, and I am very fortunate to get to work with him. He has found a forever client in me! Thank you Dave!

This has to be the worst insurance agency with the worst agents and worst support staff in the…read morecountry. Their secretaries complain to the agent if you aak them a question they don't know the answer to, and agent Ed Silco will not return phone calls. I have 10 phone messages in to him, and he will not returm my call even though he continues to earm money from my policies. Agent Silco told me he was going to combine my three policies, that is after he had already started to do so without informing me. As a result of this, by him giving me incorrect new account numbers and telling me to disregard all requests for payment until all the policies had been combined, the insurance company cancelled my homeowners policy. This will cost me about $10,000 a year extra premium with the other company. This company and particularly Mr. Silco needs to lose their license and be barred from participating in the insurance industry.

Al has been my insurance agent for many years in San Jose. His knowledge of the insurance industry…read moreand honest professionalism has assisted me in making good decisions when insuring my car and home. He has always been patient on my requests and empathetic to my needs. If you are looking for an agent who is going to sit down with you, find your needs and go over the many alternatives when buying insurance, Al is the person I would recommend. He has saved me money and helped me for many years.

I am sure Mr Chavez is ok, but someone at his office typed the wrong Vin numbers on my insurance…read morecard, Dmv won't mail my registration tags. Time to check on the performance of your employees Mr. Chavez. Wasting my life away at Dmv!

So this Allstate Agent Joe Jabr retired and let some Bozzo name Abbott Younes inherit all of his…read moreaccounts. When Joe was at his one story location building on Bernal Ave in San Jose Ca. It was easy to get to and limp in there with my cane and Handicapped Accessible. Joe was descent and his wife Charmaigne. He wasn't the best at returning calls or following up on urgent matters, but his wife would try to help out. The real work horse of the entire office was an outstanding, awesome lady name Ibet Rubio. Poor thing!! She always responded to my phone calls or emails and calls me Mr. Lozano. If she was to leave that office I would have followed her to where ever she would go. Allstate says "You are in good hands" well after 13 years of being loyal, excellent customers with 4 vehicles and homeowners insurance. We decided to terminate the relationship with Allstate. When Joe retired he had to move the office to Great Oaks Blvd. San Jose Ca. because some bank was taking over their building. The new office is a two-story building with stairs only. Not handicapped accessible, no elevator and has Abott and some heavy accent man "Sam" working there. Ibet Rubio still driving that office and continuing the support to help them stay opened. When I call their 408-281-0881 number. I would get a lot of Huh? Duh? responses from the male employees. Only one that knew who I was is Ibet. Go figure?? Customers service sucks. English grammar sucks. They got to check with Ibet for advice and she is not even the boss of the office. She should be and they would probably get a better review and responses. Don't go to Allstate. You have been warned. My wife was in a car accident on February 14 2023. Valentines day. Some dumb punk kid and his girlfriend side swiped the driver side of her Hyundai Sonata traveling south on 101 causing them damage to the car and shock and shoulder injury to her. Everything was caught on the dash cam she uses in her car. The young kid did not see her heading south to the 85 freeway on ramp when he merged over 4 lanes to catch the ramp before he passed. My wife pulled over the kid pulls over and immediately responded "It's my fault" "I did not see you" "Are you ok" The car was not registered in his name the insurance was not in his name. He worked for an Auto Body shop, and it belonged to the business. When we opened this claim with Allstate. The adjusters from Arizona had the audacity and stupidity, mentality to blame my wife for 15% liability because she did not respond by moving over or slowing down and let this dumb driver merge over 4 lanes to enter another freeway. Thalia Mustafa and Brooke Hawkins were the 2 BIMBOS that were writing the responses to our claim. They are in Arizona not California and if you see on the recording my wife did not have any more room to merge besides a ditch, cavity, excavation 10 feet deep where she probably would have died if she reacted in that manner that these Dumb Ass adjusters were suggesting. So overall of this review is that you ARE NOT IN GOOD HANDS WITH ALLSTATE. You are in bad luck and guilty before trial with these people. They could not open the video attachment from the dash cam. I had to put on You Tube and send it to them. We filed a complaint with State of California Department of Insurance and hired an attorney and the idiot adjuster Keith Storms responded right away. Allstate decided that they were going to let the other insurance pay for all the damages and claims we are filing with our attorney. That we are not going to have to accept 15% liability for this accident. Duhh! Yeah, why should we. She was driving home from work not on the radio not on the cell phone not texting. Just driving home on VALENTINES DAY! https://youtu.be/bQJwXDF2VE0 - You can see a small car with blinkers on the middle passenger lane merging https://youtu.be/jjlWIXiJlhQ - you can hear the voice of the kid apologizing and taking the blame https://youtu.be/GeW0TD0wk1Y - Day recording so you can see if she had any room to merge https://dynl.mktgcdn.com/p/Tpa3RURaSFAmPkdYB9Rwa3A4Cre9LdL5K1apakYCsBc/450x450.jpg Abott Younes not Joe Jabr

Let me start by saying it's the best insurance firm in town great customer service, great…read morehospitality filled with warmth . Very attentive big Shout out to CEO Abbott Youness, l'd give this place a 10+ * The service is impressive, always superb , great knowledgeable staff their kindness and care are unmatched when it comes to Your insurance needs Ahmad Jaber

I had read an article about Insurance companies on JD Power, ranking State Farm as the only…read moreinsurance provider rated the best in 3 out of the 11 states. No other company was listed more than once and it's important to me that my local office be supported by a national, customer service oriented company cause claims don't happen at the local level. I then went on to search for the BEST local State Farm office and I found them. I own a small business and this is my baby. Wendy Bradanini from Jim Edington's office treats me and my company like we are the reason she does what she does for a living. I really enjoy having such a thoughtful, caring yet deeply analytical, intelligent and savvy professional on my side. As a woman, it's hard to be all those things in a 5 minute call but Wendy makes it look easy. I have also had the pleasure of speaking to Jim Edington and Kathy in that office and they all compliment each other nicely. I have a Retail Sales Policy that combines the best parts of a traditional Liability policy with the essential Business Owners policy. I pay a little under $3,000 bucks per year and the peace-of-mind, knowing I (and my landlord) are protected is just great. I would recommend this State Farm office without hesitation.

Jim and Emily are amazing , very profesional and on top of their game…read more I called for an inquiry on a Thursday evening , Friday morning I got a call from Jim to follow up on Emily's email with our quote that includes 4 cars and home insurance to cover They made great recommendation and was able to beat our current policy by $900 savings in our favor, we were blown away Monday we sealed the deal and got our policy going Highly recommend if you are in the market for auto and/or homeowner insurance Thank you Jim and Emily for the good work