This was the worst LV store I have ever been to. I went there today because I was interested in one of their trolleys and also had to get something personalized. After standing out in the cold for quite a while ( they let more customers out than they allowed back in ) I was told to have a seat and that somebody was gonna be right with me. ( I have to mention that today I was dressed casual and apparently when you're my race, casual means something different than when you're oh let's say asian, 'cause it didn't matter what they wore, they got first class treatment ) After about 20 minutes this guy showed up, didn't really care about helping me, telling me to come back tomorrow, because they were busy today and looking everywhere but my direction. He left me standing there after two minutes, telling me to come back two hrs later and walked off. Never cared about helping me with anything else, which was ok at that time, because I did not like his attitude and figured since there was plenty of other employees somebody else would surely help me. Since I'm not familiar with Frankfurt and it was starting to get dark outside I decided to stay in the store, because I was still waiting on someone to help me with the trolley. I sat there for two hours and not a single person came over to check on me or help me. They were busy crawling up the asians a$$es, offering them drinks and full on service. After two hours, I went to the front, again, greeted with an annoyed look and asked if my item was ready. After a little while a young woman came over, first nice person in the store, ( a little too late ) brought me my item and then walked me out of the store. I guess business is booming and missing out on a few thousand extra Euros today isn't a big deal, but they made me feel like trash. That was the last time that I will ever take a step into that store, I have never been treated like that in any of the other ones. Now I understand why friends told me that this store wasn't the greatest. Julia Roberts in pretty woman came to mind, don't judge a book by it's cover, just because today I wore blue jeans, doesn't make me any less of a valued customer than anybody else. Big mistake, huge. Sincerely, a very angry and disappointed customer. read more