Had a good experience with this dentist and staff since joining a year ago I have had anxieties in the past I would recommend this dentist to anyone They also do a good job with billing the insurance companies for you read more

Dr Sara and her team are awesome. They made me feel welcome the moment I walked up to the desk. I busted a tooth and although I was only in minimal pain its sharp edges were slicing into the side of my tongue. They took me in right away, fixed me up. I was so impressed. They had all the new tech which I thought was awesome too. They took xrays and pictures and brought them on screen quickly. They explained things clearly, until then I have never felt comfortable in a dental office. This is definitely the GOTO place for dental work if you are in the area! Thanks so much!! :) read more

My teeth are very sensitive and during the cleaning I was offered a numbing cream which helped quite a bit. Cleaning is never fun but it's the only dental office that were nice enough to be more gentle. The doctor is very nice, thorough and professional. Explained to me what needed to be done, options on how to do it and what could wait. I was booked for the following week and asked them to call me if they had an opening. The front desk were absolutely accommodating and called me the next day for an earlier appointment. Couldn't ask for better service. read more

I have been going to this dental office for past 2 years. For very complex dental issues, I really like Dr. Razee as she has always been helpful and available. On a one on one basis she's very approachable. Unfortunately, the office staff especially 'Brenda" supposed to be the manager, doesn't know how to retain business per say. She charged me for missed appointment, given the reason and issue, she didn't accept the excuse and drove us crazy calling and asking for the late fees. Her email and phone call actually were rude and abrupt and said' if someone is going to reverse the fees it's me and no one else". Absolutely horrible state of affairs. She needs some customer service training for sure! My dental insurance is excellent and having under-gone dental treatments in the office for myself and my family, the office was persistent to pay $102 along with paying directly as they would not bill my insurance directly, if I still wanted to stay with the dental office. This has left a bitter taste in my mouth, more so, because for someone like me, who doesn't want to change the dentist will end changing. Unbelievable that how for $102, the office would constantly call and ask for the payment. Well, if it comes down to that then it says a lot about the practice and the way it's run by the manager. Extremely disappointed.!!! read more

I just wanted to update my review as the provider chose to leave a snarky response to my review. As a person highly trained in rhetoric, I find this attempt at making the customer seem like they are the bad guy again a rather amusing red herring. I actually only wanted to pay the same price I had paid the year before not some huge fifty percent discount that you are claiming. Furthermore, your antagonistic response does nothing but prove my point. You did not even attempt to apologies for your rudeness and instead you blame me for not wanting to pay double the price that I previously paid is preposterous. I will continue to review your service on every dental review platform I can find in hopes of saving other patients the horrible customer service that I received. As I am sure everyone is smart enough to see your snarky non-apologetic response to my review and will avoid your services. Charging a customer double the price for a service that the had already received for the same service and machine is preposterous. It is exactly the same scenario that EpiPen sold by the pharmaceutical company Mylan tried to do to their customers and has resulted in ruining their own reputation. Good luck maintaining your clients and by the way I have an excellent dentist now. I paid $200.00 for Zoom whitening and the hygienist did not burn my gums this time ! I have been a client of this dentist office for several years. I called to book a zoom laser whitening service that I have had before and spoke to the office manager about the pricing as it had doubled in price since my last appointment. She was horrifically rude to me on the phone about it and refused to offer me the service for the same price they charged me last time. I basically told her that if she would not offer the service at the same price I would find another dentist. She said o.k over the price and I said yes over the price and she did care whatsoever that she had lost a long term client over such a petty small price difference. She was the rudest dental office manager that I have ever had the displeasure to deal with and I will warn you that their prices are way over priced and with an office manager who obviously treats patients with so little respect or concern for retaining them as clients trust me you do not want to go there. Please save yourself the time and energy because they do not care about their clients at all. The worst service you will ever get from a dental office. Very unprofessional ! read more

My husband first visited this dental office about two months ago, which is why I chose to also go here. I hadn't been to the dentist in a few years, so I booked an initial consultation. Dr. A was the dentist that saw me (he also saw my husband two months earlier). Dr. A was very welcoming and chatty, knowing that I had just had a baby - he related to my experience by chatting about his wife and his child. I received X-Rays and Dr. A proceeded to tell me the work that would 'need' to get done. He told me I had eight cavities- this came as a surprise to me, as I have only had one filling in my 32 years. My second thought was that it seemed odd that my husband had also been found to have eight cavities. Dr. A proceeded to share his advice on my wisdom teeth- whether I should have them extracted or not. He recommended that I do have them extracted and that they can bring in a specialist to give me a more thorough assessment. He also noted that I would be 'put out' and it would be a painless and quick procedure. All sounds great, right? I decided I wanted a second opinion regarding my wisdom teeth as I prefer to always be as least intrusive as possible. I went to see another dentist (reputable based on reviews) to get my second opinion. This second opinion cost me $45.00 and here is what he told me. He weighed the pros and cons of extracting my wisdom teeth- he said if I chose to extract them, he could perform the procedure with freezing (apparently the more common practice when extracting wisdom teeth). When I mentioned that the other dentist said I would be put out, he said that this was an option, but it is more common to be awake and have freezing done. Dr. A presented no alternatives - making me think that being 'put out' was the only option available to me. Dr. A also informed me that he would need to bring in a specialist to consult with me about my wisdom teeth extraction (cost- $113.00). With this second opinion dentist, no such consultation required. The real kicker though - I also asked this dentist for a second opinion about all of these cavities I supposedly had. He told me there was a bit of build up, but nothing that he saw worth filling! I told him I had a bit of tooth sensitivity and he said he could fix that one tooth if it was bothering me. Let me give you some insight into my anger and frustration here - Dr. A told me I had eight cavities and I was provided an estimate of this costing me a total of $1448.00. I walked out of this dentist's office with a bill of $238.00 including the check (second opinion) and a cleaning. No cavities that need to be filled and I could choose to have the one tooth fixed up if it continues bothering me. I compare this experience as going to a mechanic. I don't know anything about cars. I trust that a certified mechanic will tell me what needs to be fixed on my car, but for all I know they could be telling me that the blinker fluid needs to be topped up and I wouldn't know the difference! Similarly, Dr. A walked me through X-Ray's showing me all of these things that 'needed' to be fixed and trusting his expertise. Well I call bullshit and shame on him! I just saved myself $1400! However, my husband's eight cavities that he had filled by Dr. A a couple months earlier cost us $2200 (work that Dr. A sold as 'necessary')! If I were to make an educated guess, my husband probably only had one or two cavities that actually 'needed' to be filled. Not only did we waste our hard earned money (great timing too, with our new two month old son), but also, my husband most likely had work done on his teeth that wasn't even necessary and who knows if this will cause more damage to his teeth and gum health in the future. No wonder so many people don't enjoy going to the dentist with 'professionals' like this representing the field. Hopefully by reading this review, I will save you unnecessary dental work and your hard earned money! Go elsewhere! (Side note- I took precious time out of my day with my newborn son to write this review - this is how put off I am) read more

Went to this office for 2 years and glad I left. The hygienist was very rough and not very friendly. That is the reason I decided to find another office. When I had my new patient exam at my new dentist office I was horrified to find out that all the work I had done in the last two years had to be re-done because it wasn't done correctly the first time. I saw the x-rays and also confirmed with my insurance company that it needed to be re-done. Save yourself some time and money and stay away from this office! read more

Because of this office I had to go to the emergency room hours later. This was not my normal dentist, I visited one time when I was having extreme pain due to an undiagnosed tooth infection. Because my dentist office was closed Sunday so the staff could visit a dental conference I was forced to go to this office. The dentist seemed more concerned with new clients and who my normal dentist is than actually helping me. They did 3 tests to try to figure out the pain but they still had no idea and just sent me away without any advice or medication. The emergency room nurse at the hospital was surprised the dentist didn't assist and provided me with tylenol 3 and antibiotics, the dentist should have suggested antibiotics to help with the infection, which with that level of pain would have been common sense to prescribe or suggest. To make things worse I noticed on my insurance that they submitted 3 claims for that one visit, they submitted the original claim with the owner's name which was paid by my provider, then submitted another under a female dentist twice (the one I visited was male) and it was flagged by sunlife as suspicious so it was unpaid. Worst experience I have had with a dentist, my current dentist is an hour travel away but because of this experience I now understand and value the importance of competent medical professionals. read more