Very cool people. I rented a Lamborghini Aventador Roadster to take my kid to lunch. It was a good…read moreexperience. The guys were professional and made everything easy. I highly recommend them.

Desiring to rent an exotic car over Memorial Day weekend, I selected Diamond based on consistent…read morepositive reviews that I read. Unfortunately, the car that I ultimately desired, the Aventador Roadster, was not available. It turns out this car is very hard to come by as no other companies had it either. So I opted, and wisely so, for the Huracan Spyder so that I could also enjoy a top-down experience. Ernie, who guided me through the verification and booking processes did a fantastic job of being thorough and courteous in ensuring all of the key steps were accomplished. Come Memorial Day Weekend, it turned out something fell through on another renter apparently, which meant I would be receiving the car a day earlier. The driver arrived in the car and right when both myself and my dad (I was visiting my folks) layed eyes on it we were blown away by it's exotic looks. Tyler, who was the driver, did a very nice job explaining all the workings of the car and giving me very good advice on the best modes to drive the car. To keep things short, the experience was amazing. The car drove phenomenally and was extremely precise, not to mention quite zippy in acceleration. I also loved the crackling sound coming from the exhaust when downshifting or letting off the gas just after accelerating in a lower gear. Needless to say, the car got an unbelievable amount of attention, especially given that area tends to have your cliche of corvettes, mustangs/camaros, and of course mercedes and porsches. No Lambos that's for sure. While I did incur overage on miles, due to 3 days of driving instead of 2, it was well worth it given I had a whole day free of rental charge. Return of the car was handled with no issue, and no other extra charges were assessed. As a result, I very much liked my experience with Diamond Exotics and want to thank them and everyone I corresponded with during the process to help make this an awesome memorable experience not only for myself, but also for my parents who now have a special appreciation for exotics.

I have attached the photos from Diana, which show very clearly the extent of the damage. The reader…read morecan look at the photos and then the list of damages that were itemized and tell me if they think it warrants changing the tire, car door, etc. up to more than $5200!!! How can anyone think this is reasonable and defend themselves with a straight face? I also showed these pictures to two separate body shops which told me it would cost tops $500. It's nice of them to claim that they did nothing wrong while trying to make me sound like I am being unreasonable. Out of their own negligence they have caused this situation -- the sheer defensiveness of this response is astounding. To make it clear, there is nothing wrong with paying for damages, in fact that is what I have been trying to do and make easy for them but it is simply fraud and blackmail to do this to your customers. You can't be charging everything else to me so that you can make your car like new and sell it at auction. To be fair to them, they are only writing this to save their image to the public but the following has been communicated in private: "As per our conversation, i already communicated Alternative Claims that it will be a revised estimate. I also spoke with the manager from the body shop and He will be working on it today or early tomorrow. I will let you know once he concludes with the revision. Have a great day!" If you make a mistake, you have to admit it not just in private but to everyone else. Lastly, here is the last message from Diana in private 8 days ago. I only wish that they can continue the process in good faith as I do not find the message that was written here in good faith. "the estimate was revised, corrected, and sent to Alternative Claims to continue with the process. Please contact them directly to get all the information you need for your insurance. If you received an email from them, please use that contact information because it should have the name of the person who is handling this claim. Have a great day!" The claims company have not contacted me regarding any updated list of damages. I am turning over all this to my insurance and let God deal with them. I do not wish to get into a protracted legal dispute and hope the matter will be resolved fairly and with justice. ORIGINAL REVIEW: Please see attached photos for itemized bill. These people are Frauds. They need to go to jail. Tried to bill me $5,293.75 for a small dent on the back of the car. I kid you not. For a small dent around the side of a human palm at the right back bumper of the car. Talked to an auto shop guy and he told me this job would have been $300 at most. I made a dent when I reversed (very slowly I need to add) into a barricade I couldn't see from the side mirror and rear camera at a gas station. The bill includes changing the tire, door repair, and so on, I kid you not. See the pics. Because Hector was so nice when I rented the car and I was in a rush to catch my flight I trusted these guys and didn't take a photo. I even chased after them via multiple emails and calls across the country to try to help them resolve this issue quickly. To my shock, I landed a bill for $5000?! It's a total joke and travesty. All communication is now being made public and submitted to the relevant parties. The manager Diana does not pick up the phone, does not return calls. Luis (not Jose) the other staff member is similarly irresponsible and does not call customers when he promises to. These people do not reply emails, do not read their emails. They want your money, that's it. Hector is nice but when I told him about this, told me "Insurance is paying" FRAUDS! then stopped responding to my messages and said "Diana is the manager". Keeps asking for nice reviews on Yelp.... All the good reviews come from this sleazy asking for reviews without actually being good at what they do. See attached pics for evidence on the fraudulent bill and other relevant docs. These people need to go to jail. I should have stuck with a large and reputable company. Fortunately I have all the receipts so your bad deeds and schemes to cheat honest people and insurance companies are coming to light. TO the manager and owners: you will get what you deserve. In Jesus name.

Car was great. Still pending deposit back. Car wasn't super clean. Plus there was a roach…read more Staff was friendly at time of pick up. Pending resolution.

A clean, dependable rental car at a very reasonable daily rate. Service was excellent. Will…read moredefinitely rent again from them.

Man only were these guys a pleasure to work with but they were accommodating and have a selection…read moreof beautiful cars in great shape amazing vehicles great service and I would definitely use them again and recommend to all my friends done a great job with their business and I would recommend anyone to rent from them I will definitely be back soon on my next trip.

Cars are so sick. Clean, brand new, and loved the experience. THE BEST customer service and…read morecustomer care. Listened to all of our needs and went above and beyond as we were coming in from out of town. HIGHLY RECOMMEND.

Rented a 911 Turbo S and Z06, very pleasant experience and the guy that was helping us Jake was…read morevery helpful and direct the entire time. Definitely use these guys for your car rental needs

Seamless. We showed up, the car was sitting in the showroom ready for us. Jorge and Daniel were…read moresuper helpful in answering questions, scheduling, and completing payment. We were walked through how to operate the car and then left. Had an absolute blast and will be back. The showroom is also amazing, pristine, and quite the environment! Go have some fun and respect the drive!

Exotic car heaven! So many options to choose from. Great selection and amazing customer service. I…read morerented the Stingray and I just love the feeling of driving a mid engine car. Miami is also the best spot for driving exotics. Can't wait for the next one: Huracan or 458 Italia? Hmmm, tough choice...

Highly recommend this rental company. They are very professional and equipment was clean and…read moreefficient. I had the please on dealing with Nick the associate manager who helped me to make the whole rental process seamless and very easy. I would highly recommend this service to other people needing a van rental service. Very pleased overall!

Sunrise Van Rental went above and beyond regular service for our rental experience. These guys are…read morea pleasure to work with and are very helpful from the point of reservation to van drop off. Reservations : Simple web interface that transparently displays your cost and reservations. If you have any questions, give them a call on toll free phone line or email and they will answer right away. Pick up : Our pickup was tricky in that we needed a van after our cruise. Sunrise Van Rental delivered the van to the port of Miami. I don't think any other van rental agency does this. Big plus! We needed 2 boosters seats and one baby seat. They had this ready and installed for us when delivered. Usage : Van ran fine and worked like a charm. We drove all over Miami and down to the Beautiful Keys with this van. Incidentals : Our van was broken into on our first day of rental. We brought it on ourselves though by having luggage stacked to the ceiling and parking it on a side street. We called Sunrise to get a replacement van. They were very sympathetic and advise us to get police report. Then they asked us where we were staying so they can try to fix the lock or replace the van. Luckily they were able to fix the lock outside our hotel in 30 minutes and we were on our way. Drop off : We stayed at the Embassy by the airport. Sunrise came and picked up the van. Again I don't think any other van rental agency does this. Very polite and professional people. We were very grateful. Overall Experience : Fantastic rental experience with a team that knows how to deliver excellent service. I would highly recommend them to anyone needing van rental in Florida area. We will use them again for our next Florida cruise for sure. Thanks again Sunrise!

Decided to do something different and rent one of these toys and couldn't be happier! The entire…read moreprocess to rent it was very easy and convenient. Ask for Luis , very helpful and attentive to any needs you may have

Everything from reserving, to picking up and dropping it off was as easy as can be. We had such an…read moreamazing time exploring the city. We got so many compliments while driving, there were turning heads everywhere. The Vanderhall was easy to drive and so much fun. If we ever return to Miami we'll definitely be renting again from Miami Vice Rentals!