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Mequon, WI

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Lotus Direct Care

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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3 years ago

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Aaron R.

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American Behavioral Clinics - Jay Schrinsky, LCSW

American Behavioral Clinics

2.3(15 reviews)
14.2 mi

Unplowed parking lot! I parked my car and went into the establishment to find my shoes filled with…read moresnow. To add insult to injury, when I left the clinic, I started to back out, only to find my car was completely stuck in the parking lot!

I've been going here for quite a few yrs now & I'd say, all in all, it's just okay. My main gripe…read moreis they're 9-5 hours (sometimes 9-4). Those are such BS hours- how cushy can you get, I mean unbelievable, really. If American Behavioral Clinics were truly a thriving business devoted to psychological & developmental treatment for the unbalanced mind, they would go out of their way to stay open longer in order to make themselves as available as possible to those who may need their services. At the least their hrs should be 8-5, but should truly be 7:30-6. And no that's not too much to ask w/as much as they are compensated. I've also noticed how they hound you to be responsible to always make your follow up appts for the correct dates as opposed to helping Guide the patient through scheduling their follow ups. I mean, if any patients need some han--holding the patients of a behavioral clinic sorta stick out to me. Once, I was late scheduling an appointment & also missed a phone appt one time. First, I was charged the full fee of a regular visit for the phone call appt I missed. Also, in both instances my Rx(s) were held back therefore interrupting my standard daily intake of these crucial meds they prescribed me. Honestly, they're the ones that always tell you, 'it could be very harmful for you if you stop taking your meds abruptly'. Really?!?? That shit really frustrated me bc I mentioned this to them (office and therapists) & it obviously fell on deaf ears as I've never seen any "policy improvements", per se. At this point, I actually just stay to get my Rx's prescribed. Thought it'd be too much hassle to find another therapist/business to go to. However, I may give it a second thought now.

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Lotus Direct Care - familydr - Updated October 2026

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