This review is intended for non-locals.
I have an app on my iPhone to record the noise level and after five visits (their "siete potencias" fish soup is out of this world good) can tell you they keep the music level at an average of 98.3 dB. If you worked at the airport and stood next to a revving jet engine, that would be about 100dB. Not surprisingly, you will need a megaphone to be heard while you are placing your orders. Also, bring some constructions red flags to wave uncontrollably in order for you to get the attention of the servers at no other than the ordering spot on the counter.
To say the service is slow would be an understatement. Based on five visits I would estimate there is a 99% probability they will get something wrong with your order.
Stray dogs (and chickens) roam the dinning area (I wish it wasn't so), if you need to use the bathrooms there is a 100% probability it hasn't been cleaned on that day and there will not be any paper towel (that is pretty much guaranteed). The trash cans in the dinning area will always be overfilled with trash. You may be tempted to empty their trash cans, in an act of random kindness, in the dumpster adjacent to the restaurant but I will discourage you from getting within 50 feet of that dumpster. The "view" along with the stench will likely have you running to your car and you will not be able to run away fast enough.
I saved the best for last. This passed Friday I stopped there, yet again. Why, you may ask? Because I am telling you, their fish soup keeps me coming back to it. The experience was the same as the other four times except this time there was no queue to order (it still took about ten minutes to order) and a "chinchorreo bus" pulled up right behind us with about 50 people! After getting our lunch (for three people) and the mandatory fish soup, I stood there trying to pay for about 15-20 minutes. It did not matter what I did to try to get their attention (and I was right there at the counter), they either ignored me or could not see or hear me, which would not be surprising.
And so I did what I had never done in my life: I walked away, got in my car and went home (without paying). I do not recommend you do the same but my frustration level was at the highest it has ever been, mostly because the workers kept ignoring me regardless of what I did to get their attention. I kept waiving my debit card in hand, lunch on the counter and my two daughters behind me asking "what is wrong with them?" Every two minutes or so.
Two things will happen now: I will offer to pay for that lunch on the next visit (I am telling you, I am addicted to that darn fish soup!), or they will contact me after reading this review, at which time I will pay them with 100% premium for not doing it when I should have. I still will not leave a tip...
In summary, their fish soup is to die for, their service is so bad there isn't a scale to measure it, the music is so loud you should consider it as dangerous to your hearing, you should bring a megaphone to be heard placing your order or asking for the bill, and you will wonder how on earth this place stays in business. And the answer to that last question is, because people like me May complain and warn others about the health hazards of coming to this place, yet we still come back for that darn fish soup... read more
