I want to give an acknowledgment for Mrs. Lau. She was very professional and very pleasant and…read morepolite when I asked for help for my Social Security. I wanted to commend her for her service today. However, we miss the young male security, who was very nice and accommodating to all the to all the people who go at the Social Security office there.

Mrs. Lau at this branch was very knowledgable and professional. I had been trying to reach…read moredesignated representative over phone for weeks with no response. She pulled up my application and completed necessary steps in minutes. She explained everything clearly to me. This office is much more customer service oriented than the Montebello office I was directed to. Montebello said no appointments for over 2 months! Thank you for such superlative service and such knowledgable professionals. You are very much appreciated!

The customer service representative I spoke with intentionally pretended she could not hear me on…read morethe phone and kept repeating herself like a prerecorded message, seemingly trying to get me to hang up. Thankfully, I stayed on the line and realized she appeared to be doing this to avoid transferring me to the customer survey portion of the call. I repeatedly asked to be transferred to a supervisor because I simply wanted to set up new service over the phone rather than online. Instead of assisting me, I was met with absolutely ridiculous customer service and a complete lack of professionalism. Edison should be ashamed of this level of customer treatment.

climate credit what a joke…read moreApril credit announced today no longer in effect credit announce will come sometime in future how do you budget with increased rates with new base and no firm date for credit

Two things - Both are Five Stars…read more 1. When you call them and are put on hold, the hold music if the best hold music I have ever heard (FUNKY JAMS) (maybe not Shazam Time, but it will get you movin if you are using Speakerphone) 2. Crystal in Records was very helpful, personable, resourceful and is a great asset to the department Her help saved me a lot of time.

Needs cops that are far better trained. They got a report that a 15 year old was self harming and…read moreeven though she was very compliant, they still hand cuffed her to the back of a hot police car. That same 15 year old later called about her grandpa abusing her and chasing her up the stairs in their home, and what do these "cops" do when they arrive? They laugh with the grandpa and are very nice to him. Either fire and replace or retrain the whole embarrassment of a department.

The City of Alhambra in Los Angeles, California is a very cool city!…read more We've had many happy gatherings here because there is such a wonderful variety of restaurants! I've had some fun shopping experiences, too! Plus, Alhambra has a Costco... and a Costco Gasoline station! Did you see that beautiful mural? How about those street signs with "City of Alhambra" as a subtitle? Amazing! For sure, we'll be back!

City of Alhambra was founded in 1874 and named after a book "The Alhambra " by Washington Irving …read more ( google search ) Spark my curiosity to now check out the book "The Alhambra ". Like many of us we came here for the food , so many food options to choose from I sometimes wish I can eat and not gained weight lol!! Today I am here to try Malabar Grill ( hot pot ) and Mr. Goods Donuts .

I wish they finished their work after a huge tree fell down in the neighborhood. Replacing that…read moretree would be a plus of course as this rarely happens.

I came into my newly assigned department with an eagerness to learn and looked forward to…read moreestablishing positive rapport with fellow coworkers. The departments seemed to have very friendly staff. I was a senior, gay secretary which, according to the set conservative standards, did not bode well with the educated professionals. Their abuse became unbearable and was negatively affecting my life. I I'm pretty sure that I could have had grounds for a lawsuit however it was difficult to find attorneys who would pursue a lawsuit with this department I'm assuming because there wouldn't be a lot of fast Cash immediate cash. At the end of it all these arrogant beasts made me feel as if I had just been beaten that they had physically beaten and gotten away with it. Not a good place for LGBT, transgender people. None of what I've said is false, there is a report which will support my claim.

They are doing the best they can, please come prepared. Bring more paper work than necessary…read more Parking sucks, get dropped off. Bring a pen, bring your id, ask as many questions as you can, do not leave without getting everything you need fix.

I was very disappointed by the attitude of an older female staff member in the first-floor lobby…read morewho spoke Mandarin Chinese. She was extremely impatient, dismissive, and rude during the interaction. As taxpayers, we expect public service staff to treat people with basic respect and professionalism. I was honestly shocked by how poor the service attitude was. I hope management can seriously review this issue and improve staff training and supervision

I've been summoned!…read more Enter parking from First street. Second street entrance is for employees only. Parking is $9. No in and out privileges. I didn't have to pay for all the days I served. Park your car and enter from the back entrance. They open at 8am. You will need to go through security first. If you bring lunch make sure your Tupperware is plastic or stainless steel. No glass Tupperware allowed. There is a fridge if you need to store your lunch. Staffs are nice and efficient.

It really sucks to have to come all the way to this courthouse if you live in the city of Monrovia…read more One time i had to pay a traffic infraction fix it ticket i was pulled over for. I was summons to come to the courthouse here, since they had shut the Monrovia Courthouse down a long time ago, due to finance problems. So i eventually payed my ticket and got the infraction taken care of. They have good Judges here that will help you in your situation in making payments if you are having trouble paying fines as well.

The station is a headqurters for Alhambra they even gave me a tour of the garage where the vehicles…read moreare parked

these graveyard firemen and women were wonderful when i called for help last night! my pops fell…read moreand broke his arm. we weren't sure if it was broken, but he did not want to go to the hospital! finally around 4am...the pain was too much for him, so called for an ambulance. firemen treated my dad so well, no rushing, just making sure he wasn't in too much pain as they transported him to he hospital. Thanks so much, professional and kind!

I came to this location to get some Social Security stuff done…read more On a cold and VERY rainy Wednesday I sent my husband to this location at 11:30pm to get me a number. Then I drove from work to this SSA Location, i got there around 11:45pm. They called my number by 12:15 and I was out of there by 12:25. We first thought this was going to be a long and painful process, but it was fairly simple. I would give yourself an hour at the SSA. The person assisting was really nice and helpful. He was also very quick at getting everything into the computer system. Wednesdays they close at 12pm! SO you want to be in the BUILDING no later than 11:59! they wont let people back into the building if you step out!. They are very strict about closing time. As long as you're in the building before the door closes, they will assist you. Don't forget to check into the computer for a number

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch