Also called "Ok Hostel." This was a great place to stay. The staff went out of their way to be…read morehelpful. As a single woman, I felt very safe and taken care of. I love that the front desk is there 24 hours a day and monitors the front door (they buzz people in). The breakfast is a great deal (currently at 6 Euros) and had eggs, bacon, beans, pastries, coffee drinks, and cereal. I also had the optional group dinner which was a great way to meet other travelers. What else could you want. Location? Check! It is near everything. Cleanliness? Yep! The maids check the rooms twice a day. Sheets and a towel are included. If I go back to Madrid, I know where I will be staying.

This is the BEST hostel I have ever stayed in. It has a hotel vibe, with their own bar, and dinning…read morearea. There are couches and even a bed in the front area. Wifi is fast The rooms are clean and comfortable. I especially love their wrist band key chain (regular keys are easy to lose) It is located in the central La Latina area, easy walk to everywhere, including train station and metro stations. Highly recommend!

This is a gem of a hotel in a wonderful area. The rooms are spacious, the beds are comfortable, and…read morethe service is great. A great addition is that it also houses a theater (Phantom was playing during our stay), which added a bit of fun, and which did not interfere with our stay at all. I would stay here at every visit and recommend it highly.

Place is old with lots of charm. Rooms are Clean. Very…read morecentrally located walking distance from eateries and tour buses.

Clean and modern decor? Check…read more Free and reliable WiFi? Check. Toilets that run on electricity? Check. Wait a second - huh? This floor of "apartments" is actually a renovated hostel that was recently acquired in the summer of 2011. It is by no means a luxury accommodation, as the stone tiled floors and sparse lay out belie its former true nature. However, the new management has done a fine job of updating the decor and installing sleek, new appliances and modern, IKEA-esque furniture. Brightly coloured accent walls and contemporary wall decals and drawings give the space a comfortable and bright feeling, and the full-body length shower head unit also imparts a fleeting sense of luxury as well. Unfortunately, the walls still remain thin and can be an issue if you have noisy neighbours. Although they try to enforce a "quiet in the hallways" policy, you can still hear people walking down the hallways and opening/closing doors. One night we had a particularly loud group in the room across the hallway, and even with both of our doors closed, we could hear every laugh and cackle in the early hours of the morning. The fact that the toilets run on electricity only really becomes an issue when the power goes out. And how often does that happen, might you ask? Well, it happened once in our 3 night stay, but happens often enough that they give you a spare key to use in case the power goes out and the swipe cards for getting in the front door are non-functional. Otherwise, the location is great and puts you in close walking distance to most desirable sights, or at least to a metro station. It felt like a safe part of town that was never deserted nor concerning, and a good option to consider if you don't mind giving up the frills of a hotel for a better price.

I highly recommend this place to anyone! It's in a really great area of town very close to the…read moreTribunal metro stop. Very easy to get to from the airport. The room was very clean and large. Very simple but much nicer than a lot of hotels I've stayed in. The front desk people were not OVERLY friendly but were ready to get right down to business. They also allowed us to leave our suitcases while we walked around before our flight. The best part is that at €45 a night it was such a good deal! Super reasonable!

The only positive thing about this hostel is the fact that they are in a centralized location…read more Along with the workers in the morning who serve the breakfast. Outside of that I would avoid. The cleaning staff do not even properly clean the rooms. The beds are made, yes, however they do not clean the bathroom. When I checked in there was hair all on the floor. A dirty mop with hair was attached to the wall with a sign saying we should keep the bathrooms clean. So are they insinuating that are guest we must maintain the restrooms ourselves? Then the front desk workers have zero customer service. The one with blonde hair is completely rude. The other tries but when one is rude it rumors the mood. Then the manager is snark herself. One of my adaptors was short circuited and they refused to replace it because of their blow dryer. I was told it was my fault even though I've used this same adaptor in many countries with other blow dryers and household appliances. Even at my own apartment where I live. When I asked to speak to the owner they are magically on vacation and away for two weeks. Seems like they just don't care about their guest at all. So thank you for ruining my power adapter and not taking ownership of your wrongdoing.

Stayed here for two days over a weekend in Madrid. Accomodations were clean and comfortable. My…read morefavorite part of my stay was the interactions I had with the staff and fellow backpackers. I highly suggest you join the nightly bar crawl, I went two nights in a row and made lots of new friends from everywhere in the world. The hostel is walking distance to many sites, shops, and food.

I really enjoyed my stay at this hostel. It has a great location despite being a little hard to…read morefind. Make sure you look for the brown door that's across from Zara and bershka. The hostel is on the second floor and you'll need to buzz the hostel to get in. The hostel has a nice common area to hang out near the desk, as well as a computer room. You'll need to give a ten euro deposit for the key and the hostel provides locks if you need it for a locker in your room. The kitchen is free for you to utilize! The entire hostel I felt was really clean, there was always toilet paper in the restrooms, and the showers were never really packed! The hostel organizes different events at night like a tapas tour or pub crawls! My only flaw with the hostel was the lack if AC or a fan in my dorm room. It was super hot in Madrid and all if us were sweating in or sleep

Pretty cool little hostel. We were only here 2 nights, and both were trouble free. The kitchen gets…read morepretty busy sometimes, as do the computers, but I was always able to find a free toilet and shower. The WiFi is fairly good, and seemed to work better in our dorm than in the common area, which was pretty rad. All the staff were super friendly and happy to have a chat. We did a pub crawl on the Wednesday night starting from the lobby. At first it seemed it might be a bit of a bust, with only 6 of us on the tour (mostly due to a Real Madrid game being played at the same time) but the small group made it loads of fun. 360's location is really really central. The number of times we were just walking around and just randomly ended up at the hostel was pretty insane. Especially after drinking. Cool hostel, clean, a little hard to find. I recommend it.

We booked a 3-bedroom, 2 bath suite for our 2 night stay. On the plus side, it was very spacious,…read morehad full kitchen, and even a small washing machine (dryer downstairs on 2nd floor if needed). It was nice to be spread out, since this was our first stop, and we were all pretty jet-lagged. On negative side: when we arrived, they had no room to store our bags, so they recommended a self-serve luggage storage spot down the street, but we couldn't figure it out, so wound up having to lug our bags around. The elevators didn't work well, or at least didn't work well w/ the room cards they gave us, so several times, either got trapped in the elevator, or had to walk up or down 5 flights of stairs. Décor was pretty bland, the picnic table bench dining table was very hard and uncomfortable, and showers were tiny. There was also a lot of construction in the street area in front. Overall, I'd rate it a 3. It was fine, but would try somewhere else next time.

The staff were very helpful. Justin managed a stressful situation with a calm response. The…read morelocation is great.

The service and organization here were below average; although I specified I would be arriving at…read more3pm, when I arrived the workers told me that my bed wasn't ready yet even though it was well past the midday. As a result, I had to leave the hostel and return for check-in at a later time. The location of the hostel was central and just five minutes walk from the city center which was a huge perk. However, on the downside it was surrounded by multiple bars; one was right outside my window and played loud music late into the night, keeping me up for hours. Rooms were clean though, and I liked how there were outlets by every bed, as well as lockers for occupants to stow belongings.

First of all this hostel has a good -centric- location, about 5 minutes away from Puerta del Sol…read more I've only been in this hostel for one night and I have to say I really liked it. During my stay I've encountered three employees; one in the night when I checked in and two of them in the morning when I left. They all were very friendly and helpful. When you check in you receive a key for a locker, that is located in the room, and a card which gives you access to the room and allows you to use the elevator. Inside this locker are fresh sheets and a pillow. I slept on a room with 8 beds and everyone had a small LED light and a wall-plug next to their bed. The room was very spacial and had two sinks, a shower and a toilet.