DO NOT USE THIS BUSINESS. I'm in shock after my bad experience. Cost me a premium to be overcharged…read moreover $1000. We a bad experience with the owner. I have multiple complaints. I was over charged for hotel accommodations. We requested medical rate for out of province surgery. They didn't bother, it was an additional $500. We requested the ability to change flights, they didn't do this for about $30 plus tax per ticket. additional cost was approx. Owner tried to tell me it would have been an extra $1000 a ticket. I looked it up on West Jet site. She lied, it really was $30 plus tax. West jet would let me change my flight myself for $100 plus tax per person if I hadn't gone through them. Travel place charged me $225 to change the flight. Owner told me $500 for hotel isn't that much. I asked for compensation. Told me if I were in here position, i would not refund us either. My daughter is fighting for her health and safety, and we have to deal with not just imcompetancy but also huge amount of disrespect. Told me she could not hear me, then told me to stop yelling. I didn't yell. I raised my voice so she could hear. Still waiting for refund from Cuba hotel from 2 years ago due to covid. Feels like a big scam. Only used her due to not wanting to call hotels for medical rate. What a big mistake using travel place.

These people are not useful! Yes they will take your money and they will book your flight, other…read morethan that you are on your own! YOU ARE BETTER OFF TO BOOK ON YOUR OWN! You get just as much information! They were really anxious to get the deposit and payment for our trip but are not very caring or look out for the customer! Elissa I think should get some training to maybe be a better agent! Are you not an advocate for the customer? Should you not try to counsel people if you think they are making a wrong choice! Any I will stick with TD Visa for any future travel plans!

Thank you for planning my dream vacation to Cuba. The resorts we stayed at were perfect and the…read moreexperiences we had will last a lifetime..... definitely coming back to you.

From the owner: Uniglobe Travel is the world's largest single brand-retail travel franchise company. We specialize…read morein providing travel agency services to small and mid-size clients to leisure passengers looking for a great land-based or cruise vacation.

Hands down the greatest travel agent we have ever dealt with! Sandy has always gone above and…read morebeyond to assist us with all of our travel needs. She doesn't hesitate to work as an advocate for her clients to ensure they have the best travel experience and receive the best care. She has also helped our children navigate their independent travels when they graduated school and I have always felt relieved knowing their plans are being overseen by Sandy.

I never leave reviews but people be warned. You use travel agents so things are planned right...not…read morewith this travel agent. Ruined our vacation nothing worked out as planned. I will never use one again. Thanks for the nightmare Sandy....

Excellent service from start to travel. Jenna helped find the perfect flights for us and we had a…read moregreat vacation. I highly recommend Jenna and TravelOnly.

Went on a six hour whale watching tour with Jos (owner of Eagle Eye) as our guide. Had an amazing…read moretime exploring north and east of Campbell River. We saw Pacific White Sided Dolphins in a group of 150+, Sea Lions feeding on salmon, Humpback Whale mother and calf, black bear and incredible tidal whirlpools. Everday is different when you go out. Today's tour took us through Discovery Passage and around Sonora with dockside lunch on Stuart Island at Big Bay. Jos and Rentia are incredibly kind, courteous and experienced. Very safety oriented and well connected with the local guiding and business community. Their Ikaika enclosed boat was very clean, quiet, fast and accesible for all abilities. Highly recommend Eagle Eye. If your fortunate to get Jos, he'll share some great life stories, photography and deep ethic for protecting the Pacific coast, its wildlife, and our planet.

We had a great tour to see orcas and humpback whales and a gaggle of endless seals. Our skipper was…read morevery knowledgeable and we had his complete confidence. Weather was a bit on and off with rain but we were dressed in Helly Hansen suits complete with toques and goggles. A great afternoon with a stop in nearby Lund complete with a snack and drink. Friendly service from start to finish. Really what better way to enjoy the pacific coast than a full afternoon on the water.