Where do I began. I came across Lorenzo's Bar Services on Craigslist when I began my search for bartenders and servers for my wedding. I did some searching on the web to see how legit this company and guy where and I came across the few Yelp reviews and their Facebook page. After reading some of the very positive things people had said about them, I decided to get into contact with the owner Lorenzo. After filling out his online form, I was quickly contacted from Lorenzo himself and told me that he had received my event information. After a few texts and emails exchanged, we had agreed on that he and two of his servers would do my wedding. He was available and he had seemed to be a pretty nice and professional guy, but boy was I wrong.
After our first initial contact (early July - my wedding was on Aug. 3rd) I requested that we meet as I wanted to go over the drink list with him and also wanted to get to know him a bit better. Again, we exchanged a few emails and texts about meeting and he began to give me the first round of excuses that his schedule was really busy and that he had to check to see if he was available. He soon texted me and proposed to meet over a weekend, which I agreed but only after 5pm because I normally work. Soon after that, he started to not respond as fast as he had done in the past but now took a few hours/day to respond back. He than alerted me that he could not do the weekend anymore because he had events on both those days (totally understandable) so I gave him the option to choose a date and time that suited him best. His response was to meet during the week (Thursday preferably) so I agreed and even went as far to be fair to him and drive half way and meet at night (8pm) so he and I wouldn't have to deal with bad traffic. I then waited for his response and he did nothing. A day went by and I never heard from him in any form of communication. I texted him the following day and I told him that just like him, was also a very busy person, not to mention planning a wedding at the same time, so that I needed to know if we were on to meet on that day at that time. He quickly responded yes and that it wouldn't be a problem...Yeah sure it wasn't.
Thursday came around, and as usual I didn't hear a thing from him. After I got off from work (around 5:30) I texted him back and asked if we were still on to meet. His response back was "I am still at work. I am waiting for my co-worker to relieve me. I will call you back as soon as I can" WELL THAT NEVER HAPPENED!!! This prick decided from that point on to never return any of my calls or texts. I even called him back the next day and left a voicemail for him saying that I would give him the benefit of doubt that something could've come up, but he never bothered to call me back.
I am so upset and simply amazed that someone who is an owner of a company, let alone in the "SERVICE" industry, would have such poor communication and more importantly display such a lack of professionalism. If he simply did not want to my wedding for whatever reason, he could have been upfront from the very beginning and said that he did not want to do it instead of dragging it out for weeks and leaving me high and dry a week prior to my wedding. That's the part that really pisses me off that people don't take into consideration other peoples time. If he had called me even after the shady communication, I would probably would had still used him, but when he completely decided to stop communicating with me altogether is when I flipped out. I sent him back a dirty text and expressed how upset I was and that I was going to do everything in my power to let everyone know to NEVER EVER EVER use his services. Let this be a lesson learned to all those of you who are in need of bartenders and servers to never give Lorenzo nor his staff any business what so ever. I will be happy to share all of the texts and emails for those that may think I am being dramatic, however, in all fairness this ass**** just picked with the wrong person. HORRIBLE SERVICE, HORRIBLE COMMUNICATION, HORRIBLE EVERYTHING - DO NOT USE THIS COMPANY!!! read more