I've been Grayson's office neighbor for about 13 years, and when she asked me to give her a review,…read morewhich I feel uniquely qualified to give because I've seen so many people she's served both before and after their transformations, including my colleagues and acquaintances. She does some truly amazing work, it's shocking how precise, subtle changes can make all the difference. I'm 100% confident that your results will be lovely and wholeheartedly recommend Grayson. You will get good results and be well-treated.

Grayson has done my eyeliner multiple times and it is always beautiful. Her attention to detail and…read moreprofessionalism are perfection. I would highly recommend to everyone.

My eyebrows have never looked better! I have tried several different people for my eyebrows and…read morethis place has been the best

I unfortunately had a very upsetting experience here after receiving my first-ever Brazilian wax. I…read moredebated leaving a review, but after the reaction I experienced and the way my concerns were handled afterward, I feel like other clients should be aware. Following my appointment, I developed a severe reaction across the treated area. I was extremely red, covered in raised bumps/welts, white puss-filled bumps, and in enough pain that it genuinely hurt to walk. When I first reached out about what was happening, I felt like my concerns were immediately brushed off. I was told that they use the same wax on everyone, that this had never happened before, that none of her clients had ever complained about this, and that she had been waxing for over 10 years without an issue. Despite that, I was clearly having a significant reaction, so I initially offered to come in so they could see it in person.Rather than having me come in at that point, I was told to put hydrocortisone on the area. I was also asked if I had taken a hot shower, exfoliated, or used any products afterward. I explained that I had not exfoliated or applied products. The shower I took was the following night, more than a day after my appointment, and it was warm, not hot. At that point, I was already experiencing significant pain and irritation. Because of how severe the reaction was, I explained that I planned to have it evaluated and specifically asked for the names of product used during my appointment, which areas were waxed versus sugared, and requested a refund. It was only after I requested the refund that I was told I needed to come in so they could see the reaction. I pointed out that I had already offered to come in earlier, but instead had simply been told to use hydrocortisone. I was then told that I would have to come in for them to see it in order to receive the refund. At that point, I sent photos clearly documenting what my skin looked like. What was especially concerning was learning during this conversation that both waxing and sugaring had been performed during the same appointment. I originally called simply to ask what type of wax had been used on me, and during that call I was told that I had actually been both waxed and sugared. After repeatedly asking for the specific products used, I was eventually told they were Sugar Paste and Gigi Zinc Oxide Ultra Sensitive Wax. I was also told that the reaction appeared to be folliculitis and was sent a Google screenshot about folliculitis. However, I still was not given a clear explanation as to which areas had been waxed versus sugared, why both methods were used during the same appointment, or why I had not been made aware that both were being performed at the time of my service. I understand that skin reactions can happen and that everyone's skin is different. My biggest issue is how difficult it was to get straightforward information about exactly what products and methods had been used on my own body while I was experiencing such a painful reaction. I repeatedly asked for clarification in writing because I wanted an accurate record of what was used and information I could provide to a medical professional if necessary. I was instead asked to call so everything could be explained verbally. I was willing to come in to receive my refund and, again, had actually offered to come in before a refund was ever requested. However, after following up and explaining that several of my questions still had not been answered, my message was read without a response or acknowledgment. I gave the business multiple opportunities to address this privately before leaving a public review. I wasn't looking for an argument or expecting them to somehow undo the reaction. I wanted a refund, transparency about what was used on me, and a professional response to a legitimate concern. The reaction itself was awful, but the lack of clear communication afterward made the experience even more disappointing. I have photos documenting the reaction as well as the written conversation. Based on both my experience with the service and how my concerns were handled afterward, I personally would not return.

Love that they have a texting option to book an appointment. Everyone in there is great! Can be a…read morelittle pricey just bc they also charge for a credit card fee. Only got my eyebrows threaded and it looked great.

I have been here 3 times now and have never had a bad experience. Got my eyebrows cleaned and got…read morean excellent facial by a lovely lady.. forgot her name but she did awesome! I will definitely be back for more facials. Thank you!!

Love this place for all my quick waxing needs. Can't beat underarm, lip and brows for 30 bucks! And…read morethe owner is kind and efficient, so I always tip nicely.

They do the best eyebrow threading! It's never a long wait and I always walk in. It's always a good…read moreexperience.

I absolutely love my new look. Jessica is very professional. Her suite is clean and adorable. I…read moreloved the one on one attention that I received. I got the lip blushing and my eyebrows done. My morning routine is so much easier now. It is so worth the investment!

The owner has been doing my daughter and I brows for a few years! Always welcoming, great vibes,…read moreup to date on trends, and our brows look great every visit! She also offers Brazilian waxing! Call her and book. Jamie E

I have been going here for about 10 years, the owner is very sweet and accommodating. She does…read moreeyebrow threading according to each customer and doesn't use razors. She is one of the only wax salons that offer Sugar wax as well. She is a hidden gem.

I usually don't do this, but I just have to say Aleah was excellent! She is very sweet & did a…read moregreat job on my eyebrows. I got the ombré brow service. She also did my threading & it was literally perfect. I am so happy with my results. I 10/10 recommend her, she will get you right! :) can't wait to come back for my free touch up

I am new to Little Rock, and I'm glad I found this place! Salma was able to squeeze in an…read moreappointment for me today, and I had just started researching this morning - that was so appreciated! They are quick-to-help and to the point, which I like in a business. They also offer 5%, basically a built-in coupon - bonus! They are being COVID safe - you call when you arrive and they tell you on the phone when to enter the shop so there aren't too many people in the building at once. There are hand sanitizer stations all over, and the touchless check-in and check-out is a great feature. I am new to sugaring, but I found that while the process is the same, the pain is much less! I'm still a weenie with pain, but Salma kept me talking to help distract me and it worked! Overall a great experience, would recommend and I'll be back!

So I'm from Texas where hard wax is our thing. I've been doing it for years so when I visited this…read morelocation, I was shocked to see that it wasn't offered here. I was about to leave until the manager spoke to me about how sugaring worked and assured me if I didn't like my Brazilian, we would resolve it. No worries because Nancy made me a believer and lover of sugaring!! I took the full body deal and It was well worth it. My Brazilian was the quickest I've ever received and even better, the least painful! I am so happy that I met Nancy! Call me a Life long customer