THIS PLACE IS NOT CHILD FRIENDLY!!!! As a matter of fact, children are seen but not heard…read more However, if you are an adult who parties and "other things", you are more than welcomed at this place.
The property manager, Katherine, cries all the time, especially when you have to confront her about issues regarding the property and lofts. She also GOSSIPS about everyone. She has her favorites, so watch out...and she's very sneaky about asking questions about your neighbors. This is suppose to be a "community", but Katherine pits neighbors against neighbors and makes everyone very uncomfortable. We more mature neighbors affectionately call this, Rice Mill High. There is a lot of not so nice stuff happening here too. Several of us have confronted the management company about Katherine and happenings within The Rice Mill however, they chose to ignore it, even though we had proof. Others have done the same with no avail. Katherine acts like a victim and does not treat her "customers" as customers. She is very unprofessional.
Further, off/on there is a scent of marijuana in the elevators. It has been noted as emails have been sent to tenants, even though the onsite manager knows who this is and refuses to deal with it.
Oh and beware....the cameras in the office are not just video recorded but voice recorded. Katherine chooses what she wants to share and deletes the rest. READ your lease thoroughly and ASK lots of QUESTIONS....if there is anything you are concerned about, put it in writing BF you sign the lease. Make sure, before you sign the lease, to do a very thorough walk-through and document every defect.
Yes, they are pet friendly and friendlier to pets than to children. The parking lot, at times has pet poo everywhere, I've stepped in it, yuck! When several of us confronted the office about it, Katherine says she cannot be out there all the time (but there are cameras and big brother is always watching or she is suppose to be watching....we all know who the culprit was as several of us watched from our windows...but again, Katherine's pet tenants (her favorites).
On the 4th of July, one of the tenants has a massive party by the pool (you are only allowed 4 guest per loft by the pool)...the drinking, music and "other stuff", have been so bad we've seen people passed out by the pool and barely able to walk down the hallway. We complained to on-sight property management, but it was still allowed to happen.
One day we also witnessed tenants having races down the hallways with the storage carts. When we complained, we were told that management didn't witness it, so there was nothing that could be done! REALLY??? Again, The Rice Mill High School.
Lastly, the apartment.com website says that you are offered complimentary yoga classes on the rooftop (NOT); Concierge service, (NOT); monthly roof top gatherings, like "wine & cheese", (NOT), and many more services...again, (NOT). When confronted about all of this with on-site property management, they continually blame one of the owners for not allowing this, but yet that is one of the things that sold us to the lofts. The Rice Mill has very little amenities for the price and there is not a fitness center.
The property is lined with fruit trees, but if you are caught picking the fruit (which at time are hanging off the trees and falling on the ground), you are fined! As a matter of fact, you are fined for everything...so be prepared to run up a pretty little bill every month. There are a lot of rules and the rules change constantly. If I remember right there was like a 20 page addendum to the lease...(maybe more)...ridiculous!
I can say however, the lofts are very nice. The counter tops are marble (which takes a lot of maintenance) so make sure when you do your walk through to check for nicks/discoloration and document. The appliances are Bosch...but the lower end. Make sure Katherine goes over every aspect of maintenance with you as she will blame you for failure to properly take care of everything and will take no responsibility for herself. She blames everyone else, including the maintenance manager, which she throws under the bus, but never takes responsibility herself.
