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    Lookfantastic

    5.0 (1 review)
    Open 9:00 am - 8:00 pm

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    14 years ago

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    Richard John

    Richard John

    2.5(2 reviews)
    0.2 mi

    Yesterday I spent 5 hours 45 mins for the worst balayage I've ever seen. Blasted my hair dry…read morewithout the cut I'd booked in for. Really patchy and uneven. Terrible job. Roots not blended at all. Staff were disgusting to me and told me I'd upset the hairdresser by saying I'm not happy with it. Richard, the manager told me I ought to consider other colour options as it's my hair that's too dark. Strange because it's been perfect the last few times I've been there and my hair lifts beautifully. It was just left really steppy, patchy and looks hideous. They agreed book me in to fix the mess they made this afternoon, but called this morning to say I'm not the kind of person they can please? So you waste my whole day ruining my hair then leave me in the shit the day before my birthday? Thanks horrific experience. I don't know what's worse, the balayage skills or the customer service

    I started having my hair cut here this year and have had about 4 cuts so far. The staff are very…read moreprofessional with customers, introducing themselves, shaking your hand, making sure you have everything you need, including a complimentary drink (soft/wine)! They wash your hair and offer a complimentary head massage before your stylist gets to work on cutting your hair. I have had good cuts here but I did have a colour which wasnt as striking as I'd hoped but that may have been my fault being a bit reserved in choosing my colours!

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    Lookfantastic - hair - Updated May 2026

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