I have mobility issues and was needing some piano lesson books. I called and spoke with John who went above and beyond to help me. I am sure he did several trips between the book section and the phone. He was very kind and courteous. I appreciated the help with out feeling like I was inconveniencing him. He found the books, rang them through and now all I have to do is pick them up. Lesson walking for me which is a good thing! Thumbs up! High five! And 5 stars from this very satisfied customer. read more

Long and McQuade has long (ha) been an oft visited store in many Canadian cities I've visited whilst touring out of town with the band. I love the fact they always have everything I and the rest of the group need to keep them going whilst on the road. Whether that's strings (I seem to go through these at a prodigious rate, capos (I seem to leave these in venues at a prodigious rate), or drum sticks (I'm looking at you Ryan) they always have the things you need. The first L&M I'm reviewing is located in Saskatoon - I received exceptional service here. The staff were a great help in finding what we required to get us going for the next show in Lloydminster. My favourite part of the L&M model is the rental section. I love the fact that you can get insurance on your rental - a great bonus for when you're on the road. No more worries about gear being stolen and you being left in the lurch! read more

There's this girl and she works at Long and McQuade. She mans the front till like a cashiering Greek goddess. She has long beautiful blonde hair, in the same fashion as Helen of Troy I imagine. Only her formidable guitar skills could compose the song that now plays on my heart. I believe her name is Stephen. read more

Awful experience. First time here, and the gentleman I talked to was anything but that. He was just SO rude. Made me feel like an idiot for simply wanting to pick something up. Between his scoffing and his angry sighs, I'm surprised we were able to even have a conversation. I was just so floored by this whole experience. Even when my mom called me, he was just so rude about asking who I was talking on the phone with. I will NEVER EVER be coming back to this location simply because of this rude ass. The guy at the front was so nice, and gave me such a small sense of security before throwing me into the dragons cave. I don't know if this guy even knows I'm writing this review as he sits across the desk from me. But WOW. Thank god there's a second location. read more