Clean. Signage is confusing (dont take the 2nd floor walkway) Expensive. Paid $18 for 40 minutes…read more Paid $10 for overnight. Stayed 3 days. There are some cameras.

The Adolphus hotel wanted to charge us $28 for valet. We thought of doing street parking but…read morerealized a covered garage might be a better bet overnight. Drove down the street and found this gem. It is $7 daily. We weren't given a ticket after entering and when we went to the pay station, the expiration time was one minute after the pay time. So, I guess you just pay when you leave and it isn't necessary to put anything in the window? I am still confused. But the important thing is that we didn't incur any fines the next day when we left at 9AM lol. Obviously you should go get everything you need before parking. Don't be stupid like us and get stuck in downtown with no room service and only a rice krispy treat to share between two people. TIP: In case you forget where you parked the night before, the entrance to the garage is across from the Majestic Theatre.

We had a brand new parking lot installed in July '21. This company could not do the striping for a…read moreweek or so, so I found this company on the web. Says in business 37 years. They came out to work on our new parking lot (to stripe) and I got a text from Robert (owner) saying having trouble with his machine but would try to finish the job tonight. I called him and got him to send me photos. It was absolutely terrible. Crooked lines, lines that bled, faint lines and he used a wire brush to scratch off new seal coating that was just put down to try and scrape off the really horrible bleeding lines. By the time we spoke, we agreed he need to stop his work. I am not exaggerating how poorly a job it was. It will cost me twice his price to correct his poor work. Also, this 37 year old company does not exist in BBB's data base of parking lot service companies.

From the owner: Robert Liles Parking Lot Serviceread more

There people need to be trained on the computer. I have TSA…read morepre-check and the guy could not get it to print on my ticket. Also, no one at the front desk knows how to add partner airline miles (one world) to the ticket. I fly international and start from Tyler and they have never been able to figure out how to add partner airline frequent flyer number to my tickets. When I get to Dallas I have them do it. Please train your people or update your equipment if needed.

Communicate your hours please. Counter indicates being open…read moreyet not one airline employee here. Told they all leave between 1:00pm-4:00pm yet no signage of hours. Called before I drove out and no one answers the phone nor does voicemail indicate operating hours (903) 593-5557.

I wrote my original review seven years ago, and I wish I could say things have improved overall --…read morebut unfortunately, it's still a mixed experience. To recap, the airport itself is nice. It's small, easy to get through, looks recently renovated, and the convenience of free parking is a huge perk. Traveling directly into Longview should be a smooth, stress-free experience, and I've always wanted to support our tiny local airport. My original two-star rating came from the TSA staff at the time. They were rude, unprofessional, and patting down nearly every single passenger who wasn't PreCheck. It felt unnecessary in a place with barely any foot traffic. The good news is that TSA has definitely loosened up and is much more friendly now, which I genuinely appreciate. That part has gotten better. Unfortunately, the issues just shifted elsewhere. The past few years, flights have been consistently troublesome -- delays, confusion, and construction (allegedly) that never seems to end. The part that's most disappointing now is the American Airlines staff. The rudeness that used to come from TSA feels like it transferred over to them. No updates on delays, very little friendliness, and an obsession with carry-on bag size that borders on ridiculous. I've watched them shut down sweet older ladies over a bag being an inch too big, while somehow ignoring other passengers breaking the same rules. It's inconsistent and unnecessary. This airport has so much potential. It really could be a great travel hub for East Texas. But after years of trying to make it work, I've pretty much given up and now just fly out of Shreveport or Dallas instead. I truly hope it improves someday, because I want to love this airport... but right now, it's just not it.

Our family & company no longer travels out of this airport. We drive all the way to DFW. We…read moreliterally live 20 minutes from this airport but the service is so disrespectful that I refuse to step foot in there. Also because the rude agents work for American Airlines, we changed airlines as well! Being talked down to and treated like a child makes the 2+ hour drive worth it! We frequently travel between 6 states and 2 Countries several times a year and have never encountered such horrible service! One bad apple really does ruin it for the bunch! Hopefully they do better!

Thomas was a great communicator. Provided a prompt call to action for our estimate request and…read moreprovided proper services for the job and completed as requested. I would refer his company to anyone needing a service such as his Parking lot striping!! Thank you Thomas!

From the owner: Red River Parking Lot Striping & Maintenance is an owner operated parking Lot striping and parking…read morelot service company providing quality leadership and job satisfaction. We are dedicated to setting high standards for quality workmanship on every project at all levels. Red River Striping and Parking Lot Services is committed to customer satisfaction through communication, outstanding service, and high quality job completion.

Our family rode the Piney Woods Express in the Presidential Car, and it was the perfect finale to…read moreour East Texas vacation. We booked seats in the Presidential Car, "Miss Joyce," and the experience was outstanding from beginning to end. The car features a comfortable mix of couches and chairs, with seating selected when you book your tickets. It created a relaxed atmosphere that made the four-hour excursion feel special without being overly formal. Our train attendant, Miss Joyce, was absolutely wonderful. She was warm, welcoming, and attentive throughout the trip, and it's easy to see why the car proudly bears her name. When we arrived at our seats, each passenger had a complimentary bottle of water and a snack box filled with watermelon, grapes, pretzels, and cheese cubes. The trip began with a champagne toast for the adults and sparkling apple cider for those who preferred it, which was a fun touch that made the experience feel like an occasion. Additional drinks, candy, and popcorn were available for purchase throughout the ride, and the attendants happily took orders and kept a running tab, making everything very convenient. During the stop in Rusk, we had time to stretch our legs and enjoy lunch. A converted railcar serves as a concession stand, offering items like hot dogs, nachos, chicken salad sandwiches, hoagies, and pulled pork sandwiches, with the option to purchase meals that include chips and a drink. There are picnic tables available, or you can take your lunch back to the train while it's parked at the station. We later learned that meal pre-orders are available, although we didn't notice that information when booking our tickets. The return trip to Palestine was a little quicker but just as enjoyable. From departure at 11:00 a.m. until our return around 3:00 p.m., the entire excursion was relaxing, scenic, and very well organized. If you're looking for a unique family outing in East Texas, we highly recommend upgrading to the Presidential Car. Between the comfortable seating, thoughtful amenities, excellent service, and beautiful scenery, it was an experience we'll remember for a long time.

My wife and I drove up from Austin for an overnight trip to Palestine, Texas, to take the evening…read moredinner train ride on the Texas State Railroad. We sat in the skylight car. Our experience was okay, but just okay. The train car was comfortable, though noticeably dated and in need of some freshening up. The bathroom was unpleasant -- no soap, no paper towels -- and it felt like the cars hadn't received any real attention in years. The train ride itself was pleasant enough, but too long for what it offered. The scenery consists mostly of trees lining both sides of the track, with occasional glimpses of meadows. Nothing dramatic. The train crept along at a snail's pace -- more, I suspect, to fill time than for any safety reasons. The midpoint stop was the highlight of the trip. We had dinner with live music in a lovely setting near a small lake -- genuinely enjoyable. However, the scheduled 1¼-hour stop stretched to nearly 1¾ hours, as we sat on the train for almost 30 minutes without moving before heading back. We arrived over 15 minutes later than scheduled. A few other notes: the train has no Wi-Fi, and the entire three-hour ride is accompanied by piped-in 1940s big band music. The first 30 minutes were fine; after that, it became tedious. Overall, I'd give this experience a 3 out of 5 -- and that's being generous, given the price.

Affordable parking across the street from the stadium…read more Well lit parking for late games with an easy entrance and exit. The parking lot may fill up quickly so arrive with enough time to pregame by your car. Be sure not to leave in valuable visible in your car to prevent theft or a broken window upon your return.

Great parking for Cowboys games. We purchased beforehand for lot 5 and didn't have any issues.read more

Perfect! We've used…read moreThe Parking Spot for 5 years now. Mostly the South location but today and a few other times, the North location. I like that the shuttle is almost always at your car once you've parked and are getting out of it. I like that the drivers help load the luggage onto and off of their shuttle. It's helpful that they record your parking stall number on a card for you to put in your wallet. The ride to the airport is usually bumpy par for the course for van-based boxy shuttles. Drivers have always dropped us off where we wanted. Tonight it was at the Hyatt Regency. The drivers have always been quite courteous as well. We always make sure to tip them well for the service they're providing to us. Oh - the North location has a complimentary automatic car wash too. I've used it once. For no extra cost - it's fine. We're well pleased with the service we've gotten from The Parking Spot the past 5 years.

Finding the poorly signed pickup spot at DFW was impossible. Learned it was closed due to…read moreconstruction. Waited forever for a shuttle. Tried to wave down a couple shuttles who completely ignored me. No information given on who to contact. Came close to taking a taxi to the parking lot I was so exhausted from waiting.

Timely pick up. Great rates got a half off offer for premium covered parking. Our driver Eric L…read more was friendly and helpful. Shuttle was clean.

Had us standing in line for over 2 hours waiting for this bus!! VERY DISAPPOINTED IN THERE…read moreSERVICES!! Just ridiculous!!! You all need to do better!!! Driver lost my parking ticket by throwing it in the trash. I had to walk through the parking lot to figure out where my car was. Unacceptable.