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Lone Star Ag Credit

5.0 (1 review)
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10 years ago

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Bank of America Financial Center - Storefront

Bank of America Financial Center

(5 reviews)

This stinks. After listening to the menu and making a selection I was put on hold to talk to an…read moreemployee at the BOA Midway Hewitt, Tx location. Another menu for an appointment or return to the main menu. Then the call was disconnected. Back to square one. Your automated system needs some serious tweaking. That or put a live body somewhere. This doesn't even deserve one star. Interesting. There are more requirements for this to be utilized.

This review relates specifically to the Hewitt, Tx BOA branch. I have been a BOA customer for over…read more20 years. I opened my two business accounts in San Antonio, then I moved to the Waco area about 13 years ago and I have used the Hewitt branch for all of my banking needs. However, I had a very disturbing dialog with a person identified as Jason. He was very rude, and unprofessional. I have never seen him before, however, he indicated he has worked for BOA for 8 years. I asked him for a simple explanation to a systems problem, and he was unable to provide a satisfactory explanation. I explained that I was offended by his attitude and reminded him that serving his customers should be his priority. He simply said it did not matter to him; he would have a job with BOA regardless. I ended up going to the branch on Valley Mills, who were able o provide the service I was accustomed to receiving. I will never return to the Hewitt branch; I am very disappointed that BOA would employe such a person to handle customers. Since this has been the only time in 20 years this has ever happened, I consider this to be an exception, not the rule for BOA.

Lone Star Ag Credit - installmentloans - Updated October 2026

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