My kitchen sink was totally clogged. Basement flooded, pipe burst. Regular plumber could not unclog…read moreit. Scott from restorepipe came out and power unclogged it as well as making sure sink and dishwasher also remained unclogged. Visually found a problem with his camera but got us flowing again. I highly recommend them for their service.

Restore Pipe had the best price for relining my main line from my house to the city line. They…read morewere very professional and got the job done quickly and the before and after videos they sent me showed me just how good of a job they did. The crew that came to do the work was very friendly and very professional. Would recommend them.

I decided I needed a new furnace and air conditioner. So I called JM Mechanical, I have had them…read moreservice my furnace and air conditioner for several years and they are awesome to work with. They sent out Irvin to give me a bid on a new Trane furnace and Air conditioner. I was surprised what the bid was, I was expecting it to be higher. He set up an appointment for the installers to come and take my old furnace and air conditioner out and install the new furnace and air conditioner. The installers were awesome. Made sure they put plastic down on my carpet. And if there was something that needed to be cleaned up, they vacuumed it up. They were so friendly and polite and did a awesome job. Also Irvin explained to me that there was safety things that needed to be added on the furnace and air conditioner. The installers were awesome and explained to me what they needed to do for safety reasons. Also the thermostat was too small for me to read. So they sent out a technician to fix the problem with the heat coming out of the furnace. He also replaced the thermostat with a bigger one. Also everytime I called for something, the ladies who answered the phone, were also amazing and made sure to send out the person that needed to fix the problem. Everyone at JM Mechanical were amazing!!! Thanks to all of you for taking good care of my needs. Love the furnace and air conditioner.

Knowledgeable, fixed the problem, on schedule but over-priced for the time and part that was…read morereplaced.

I had finally had enough of my swamp cooler, especially with hotter and hotter summers. Our house…read moredoesn't have any ductwork, and every bid I got was really high, and they would have had to rip a lot of holes into our house. Nate came up and gave an excellent bid to put in a split system which fit right in with the swam cooler ductwork. They also were half the price of all the other bids. They did the work promptly and professionally, and even came back to do a little bit of finishing work that I probably wouldn't have noticed otherwise. With it being 100° outside, our house is nice and cool!

I'm sure they're generally honest and straightforward people, but I didn't know it's abnormal for a…read morecustomer to ask why they are being charged a particular amount. The service technicians had a difficult time explaining the items for the amount I was being charged, so I asked if they would be willing to call their office to help clarify. After talking with their office, the amount decreased 20%. I made a joke they should call the office again if that would be the result. I asked again if they could help me understand the new amount or break the charges out for me. They said it was the total of their hourly service rate. I asked what the amount was and if they would multiply by the number of hours of project took. The total decreased another 10%. I think intentionally charging people the incorrect amount is dishonest. Customers should be able to trust a business is charging them for what they received and not have to turn into an auditor.

I used a different plumbing company in the area and ended up with a leaky pipe in the ceiling and…read morehad to Saw cut the concrete in the basement. Don't make my mistake go with Hilco. They fixed it right the first time for me! Cause nobody has time for that!!!

Clynn of Whirlaway quoted us over $100 less than competitor for a next-day tank emptying. Also,…read morerather than requiring us to uncover the lid before he'd come, he came (though several hours late) and quickly found and dug it up himself at minimal charge. Clynn didn't add on a complex inspection. He said he's learned over 30+ years that if a leach field has problems, there will be scum rings in the access, so he watched for those, and also checked for holes in the tank by looking over the floor for dirt having fallen in. Clynn advised that a plumber could easily fix the one hole in our tank with patching cement, or we could do it ourselves (and gave instructions). He offered valuable plumbing counsel about changes we were making to our drain and septic lines. A competitor recommended we put in an entire new tank and leach field in our situation. (They offer tanks and leach field installations through a partner.) It would have cost $6,000-$10,000, and required extensive yard renovation. When we asked the county health department that oversees septic systems about our needs, they said our situation should actually not require major work. We added a significant tip onto Clynn's fee, and wanted to also pass along a hearty recommendation!!

Our furnace stopped working a week before Christmas. At the same time I noticed our water heater…read morewas leaking. We got multiple bids from every HVAC/Plumbing contractor we could find. We couldn't get anyone to come out during the holidays unless we wanted to pay exorbitant amounts of "emergency hours" costs. Just as I was about to give up on the water heater, I made a desperate call to Gilbert Plumbing. I still feel bad about the way I must've spoken to Lance when he promptly returned my voicemail that morning. Nevertheless, he was overly patient and accommodating. I wanted to avoid having yet another contractor come out to look at the set up and pitch me a bid that was way outside reasonable to replace a standard 50 gallon water heater. Lance cut right to it. He told me the price over the phone which was right on par with what I was expecting to pay. I asked about scheduling fully expecting to be at least 2-3 weeks out, but he said he would squeeze me in that afternoon. I was completely beside myself thinking it had to be too good to be true. Lance asked me to send him pictures of my current setup so his installer could make sure he had the necessary parts before he arrived. Sure enough, the installer showed up in the early afternoon with everything he needed. It took him a whole 45 minutes and my water heater nightmare was fixed. I gladly sent the agreed upon amount to Lance via Venmo. My showers are hot and I am no longer losing sleep worrying whether or not the bottom was going to fall out of my water heater flooding my basement. If you need a plumber, you should call Gilbert first.

Great service! Shawn was so wonderful, he was very knowledgeable, very friendly and professional…read more He gave us lots of tips for our first winter. Our fireplace was fixed in a timely manner and we were so happy to use it. Highly recommend Shawn.

Kind, conscientious, comprehensive, concerned, cost-conscious, obsessed with quality. Gary Ricks is…read morethe most thoroughly knowledgeable HVAC professional we've ever met . We met with 3 businesses about air conditioning, and he spent more time with us and was more thorough than anyone. He fixed a number of things on our existing furnace just at the consultation. So much integrity! And his crew is excellent, polite, clean and friendly. And Gary manages closely. We're so pleased with the service.

They went above and beyond to fix a blocked vent for me. It was a very involved job and they were…read moresuper careful and thorough. I definitely recommend them and would use them again!

This company is fantastic. They were very flexible with the time we needed for them to come out…read more They did a full duct cleaning for us and did a superb job! They not only took pictures of before and after so we could see the difference but encouraged me to look at the ducts myself before so I could see how bad they were before they cleaned them. They not only did an extremely thorough cleaning but were polite, honest and professional- and they are very fairly priced! They're also a family company which I really appreciate and like to support. No complaints at all- would absolutely recommend them. My only regret is that we didn't get them in sooner!