Overcharged would not replace a failed retainer I was allergic to the plastic a rude man DR. rice…read moreunprofessional on't waste your money or time here

Just switched care to Dr. Rice Area Dental. Every visit so far has been wonderful! All of the staff…read moreis very kind and caring and *definitely* make you feel well taken care of. From a simple routine checkup to not-so-fun treatment visit--Dr.Rice and his assistant were amazing! They did everything they could to make sure I was comfortable throughout the entire visit and I definitely appreciate it! Highly recommend Dr.Rice--10/10!

I have experienced anxiety going to the dentist since I was a little girl now I am 55 years old…read more and for the first time I was made to feel comfortable enough to not anything for my anxiety, Dr. Lyons and his dental hygienist Cassidy were professional knowledgeable, thorough, and so understanding that they made the experience stress-free. I would recommend smiles to anyone, especially those that have had unpleasant experiences in the past.

The staff is very helpful, the building is very clean. Dr. Rob genuinely cares about his patients:…read moregreat atmosphere, 10/10 would recommend.

What a great office! I loved the welcoming smiles at the front desk and the spotless clean…read morestations. Dr Vawter was the best and he really put me at ease. He wasn't pushy and gave me the facts and choices for how I wanted to proceed with my dental care. My whole family will be seeing Dr. Vawter.

I went to here and my initial appointment ok…read more However, my experience afterwards was inappropriate. My bill came in the mail and didn't specify a due date. I called to pay a few weeks later and was told that there would be a late fee. I inquired since there is no due date, a late fee would be hard to determine and the front desk said "Do you want to pay your bill or not". Completely uninterested in returning due to a lack of professionalism and tact.

I've lived in huge metro areas - L.A., NYC, Chicago, SF, and Newport Beach where dentists…read moreconsidered the 'best in the country' are said only to be located. NOT SO. Hands down, Dr. Yeoman IS THE ABSOLUTE MOST SKILLED AND SUPERB DENTIST TO WHOM I HAVE EVER BEEN. I have massive anxiety about any dental procedures starting from childhood ( a disastrous tooth extraction at a fancy dentist in Newport 10 years ago among the more recent of nightmares ) as I was born in Hawaii, and mid 70's dentistry was positively barbaric and painful. Dr. Yeoman was so warm and funny that he put me at ease immediately as did his assistant Alex. During the procedure he was fast, precise, thorough and again, very gentle. So gentle he didn't even need to give me novocaine to fix two chips in my front tooth from gnawing on a ribeye bone. The results are BEAUTIFUL and maybe took 40 minutes. He's a magician. Staff members Alex, Rachel and Brandy were all absolutely terrific and got me in right away when I called to explain the issue. Friendly, warm, helpful, accommodating, so much so that I will now never go anywhere else! Thank you Schaack Family Dentistry!

Amazing staff, gentle care, and a welcoming atmosphere. Highly recommend Carpenter Dental!read more

Chipped my front two teeth pretty bad Saturday evening, they got me in Monday morning. Educated me…read moreon what happened, what I need to look for in the future, and did an OUTSTANDING job filling my teeth. I can't even tell that they were chipped before. Very informing and very nice as well, 10/10 experience.

We are only in town for six months and my daughter was due for a dental cleaning so we chose…read moreOrchard Meadows and I am so glad we did! Our hygienist Cassandra was so warm, empathic and kind. She immediately had my six year old at ease when she greeted her with a big smile :) She had such patience and compassion that I'd never seen in a dental office before I almost wish we lived in Rapid City full-time so we could visit her again and again! My favorite part is how she took the time to explain everything she was going to do to my daughter before doing it so my daughter had time to process. She also asked my daughter if she had any questions and was super mindful of her experience as a small child being in an unfamiliar dental office. Her exam was completed by Dr. Juhlin and he was just as warm and friendly as Cassandra. It truly was such a seamless experience to be seen by him and I loved the way he provided my daughter with a letter grade so she could understand how great she was doing with her brushing and flossing. An extra special touch is they provide cavity-free kids with a Polaroid photo post visit that they hang on the wall to announce that they are proud members of the "sugar bug club," such a cute concept. There were also fresh cookies, prizes, stickers and the traditional new tooth brush gifted...it was just an impressive send-off to say the least! I didn't get their names but the receptionist who checked us in and the office worker who checked us out were also both kind and friendly. I really can't say enough great things about our experience today and I would highly recommend the entire team to anyone looking for a quality family dentist office in the Rapid City area!

Avoid Orchard Meadows if you want honest pricing. I was given a clear estimate at the beginning of…read moremy visit, but when it came time to pay, the final bill was completely different. I ended up paying a substantial amount of unexpected money out of pocket. There was no transparency or warning from the front desk about the price hike. When I tried to speak with them about how blindsided and upset this made me feel, they did absolutely nothing to fix it or make it right. I feel completely misled and taken advantage of. Make sure you get everything in writing here, or better yet, find a clinic in Rapid City that honors its word and cares about customer service.

I was referred to BHOS clinic to have a tooth (that was already falling out of my head) to be…read moreremoved. The plan is to do an implant in 6 months. The gal who called me told me they received my referral to pull out tooth #. In order to set up an appointment to be seen and the tooth removed, I would need to put down $500 today. Um, excuse me, you need $500 to pull a tooth that is already falling out of my head. The gal told me it was their standard policy, and they needed a deposit incase I needed to be sedated. I told her that wasn't necessary as I only needed to have tooth pulled, that I could literally pull out with my own fingers. I didn't need to be put to sleep, I more than likely didn't need to even get a numbing shot. Called my regular dentist to get in to have the tooth pulled. When it is time to do my implant I will NOT EVER go through BHOS. They tend to scam people out of their money. If YELP set negative stars, they would get -5 stars based on their lack of empathy and their greed.

The staff was friendly and the nursing staff was very helpful and sweet and awesome. Got me in…read moreright away and took amazing care of me. They made sure I was comfortable and was doing good. The doctor came in and gave me a few shots and got my tooth out and cleaned and stitched it up. Everyone did an excellent job and were absolutely amazing. - Jodi McNare

I've been scared of dentist my whole life, but after the first visit I had no more anxiety about…read moreit. I have some rare complications bur Dr Dan figured it out and got me what I needed to keep on chewing. I now have a beautiful smile and a new friend. MBL

New client in Nov. Dr. seemed great. Had productive constructive conversation with Dr. about care…read moreand finances. Office tells me that I still have insurance benefits to use. We want to use them before the end of the year. So we scheduled an appointment. Ended up with a couple appointments in fact. There was no PREDETERMINATION OF BENEFITS done, so costs were NOT disclosed to me up front as required by law. Anyway, I end up getting a statement. Not sure exactly how much I owe because the keep giving me different totals. Its either $624 or $714. They arent sure. So I TOOK THE INITIATIVE to call and work out some arrangements. Since the was no POD, I thought the office might work with me a little more. Unfortunately, the Dr. hired a new bookkeeper, Kay, in January. I wanted to have a civil conversation to explore options. Not at all interested in speaking to me or anything. She dominated the conversation, kept talking over me. I had to raise my voice repeatedly just to get her to stop talking long enough to listen. She has having none of it. She didnt care at all. I had intended to offer three monthly payments of over $200 each. Seemed fair. She kept talking over me so much that I was never able to make the offer. Thats the Dr's loss now. Now they dont really have a choice about the payments. I will make the regular payments to the Drs Office. Same payment amount I would have paid to care credit. AND they lost a brand new client. Sadly, the whole situation could have been avoided with a different attitude from the new bookkeeper. Its not like he's the only dentist in town. Plenty of competition out there.