I moved back to Rapid City a little over two years ago. My prior dentist retired so I had to find a…read morenew one. My cousin recommended Dr. Unkenholz though he did not go to him. He said he had been with his dentist for so long he did not feel he should make the change. I was very pleased with my first visit and every subsequent visit to Dr. Unkenholz. I find his hygienists are extremely friendly. I have recommended him to several people since I started going to him. With the Covid pandemic going on at my last check up they were very safety conscious. No patients were allowed in the waiting room. They waved patients in to check in as their hygienist were ready and took them promptly. Everyone wore masks in the office. The hygienist are attentive to your comfort and are gentle. In addition to the TVs on the wall and ceiling in the exam rooms, you will be offered glasses to protect your eyes and a wide variety of flavors to choose from for your teeth polishing. I had seen a couple negative reviews and am surprised to see them. My experiences have always been 5 star.

My hygienist was very thorough and gentle. I am happy to schedule with her again. Easy to make…read moreappointments and took care of my insurance questions and also fairly priced if cash pay / no insurance. I did not give five stars because they did not have mimosas in the waiting room.

The most ignorant and incompetent dental practice I have ever been into! I was called in to an…read moreappointment took the time off and they gave my appointment to someone else! Lady on the phone was very mouthy and not professional at all!

Chain of events…read more Broke Filling-Called and made appointment to fix filling--was told filling would be fixed during appointment-- Wait 2 weeks, go to appointment--Sit through 2 1/2 hours of exams and x-rays--they confirm that filling is broke, and others are chipped--I am then told I need to make another appointment to fix filling, and that they are booked out quite a ways due to Covid. I question why, because I was told it would be fixed during this appointment when I made it--Get told "That is not how they do things" and get rushed out the door--make another appointment to actually fix filling, appointment gets scheduled over a month out--2 days later (after my insurance is charged for the first appointment) I receive notice from Jared L Taylor stating that they will no longer be providing me with care due to my "rudeness" and "unreasonable demands for care" Reached out to Jared Taylor to find out where the disconnect was here, and how we can go about fixing it. That was over a week ago, have not heard from anyone. Would not send my worst enemy here, absolute worst healthcare I have EVER received

Overcharged would not replace a failed retainer I was allergic to the plastic a rude man DR. rice…read moreunprofessional on't waste your money or time here

Just switched care to Dr. Rice Area Dental. Every visit so far has been wonderful! All of the staff…read moreis very kind and caring and *definitely* make you feel well taken care of. From a simple routine checkup to not-so-fun treatment visit--Dr.Rice and his assistant were amazing! They did everything they could to make sure I was comfortable throughout the entire visit and I definitely appreciate it! Highly recommend Dr.Rice--10/10!

I went to here and my initial appointment ok…read more However, my experience afterwards was inappropriate. My bill came in the mail and didn't specify a due date. I called to pay a few weeks later and was told that there would be a late fee. I inquired since there is no due date, a late fee would be hard to determine and the front desk said "Do you want to pay your bill or not". Completely uninterested in returning due to a lack of professionalism and tact.

I've lived in huge metro areas - L.A., NYC, Chicago, SF, and Newport Beach where dentists…read moreconsidered the 'best in the country' are said only to be located. NOT SO. Hands down, Dr. Yeoman IS THE ABSOLUTE MOST SKILLED AND SUPERB DENTIST TO WHOM I HAVE EVER BEEN. I have massive anxiety about any dental procedures starting from childhood ( a disastrous tooth extraction at a fancy dentist in Newport 10 years ago among the more recent of nightmares ) as I was born in Hawaii, and mid 70's dentistry was positively barbaric and painful. Dr. Yeoman was so warm and funny that he put me at ease immediately as did his assistant Alex. During the procedure he was fast, precise, thorough and again, very gentle. So gentle he didn't even need to give me novocaine to fix two chips in my front tooth from gnawing on a ribeye bone. The results are BEAUTIFUL and maybe took 40 minutes. He's a magician. Staff members Alex, Rachel and Brandy were all absolutely terrific and got me in right away when I called to explain the issue. Friendly, warm, helpful, accommodating, so much so that I will now never go anywhere else! Thank you Schaack Family Dentistry!

Overall this office performed my biopsy well. Beyond that they have been so horrible I could not…read moregive them more than just one star. I would not recommend this business. They have shown contempt and disregard for me as a patient, customer and a person. I was referred to this office by my dentist who detected potential cancer concerns on my tongue. They sent me to this office and instructed me to take my medical insurance. Upon arriving at the West River office I was told they do not take medical insurance (even though a biopsy falls under a medical procedure). When I asked for clarification on why I was instructed to bring my insurance card to them, the receptionist sternly said "If you don't want to pay, you can leave." They choose to not work with medical insurance. For - what I gather - no other reason than laziness. I did pay in cash that day. That's what you do when the concern of cancer is lofted at you. 10 months later I received a phone call from Indiana University (IU). They did the lab work on my biopsy sample. But failed to send me a bill. IU blames West River for a minimal error in my address, and West River blames IU. West River did submit their work to my insurance company (a small outfit you may not have heard of - Blue Cross Blue Shield), but refused to recognize that IU was out of my network. West River did no due diligence to work with my insurance and send the lab work to somewhere in my network (they choose to ignore the many labs in the state of SD in favor of somewhere states away). They gave me not option or notice that they chose to use an out-of-network lab. To recap: They would not take health insurance (despite attempting to make a claim -- is that fraud?) They would not do due diligence to work within my insurance's network. They gave me no notification that they were contracting out this work and that I would have additional financial responsibilities. They gave IU my address incorrectly (according to IU) and I didn't receive bills or notice for over 10 months. They took my money (rudely and without compassion) and demonstrated no concern for the additional challenges they created for me. In fact they seemed inconvenienced that I would even bother to investigate these business practices. In as much as possible, do not give West River any of your business. I will update if West River decides to take any responsibility or actions to care for this customer.

Thank you very much to the team of the clinic! My wife even…read morecould not sleep the night before the visit, but coming here felt like she was in our favorite family, with our own people. The most challenging thing was to endure the painful injections of anesthetic first. All the staff: Cindy, Mary, Chuck, treated her with extraordinary, sincere and touching care and attention, trying not to hurt her. And Cindy also called us the next day to check on my wife`s well-being reminding of the home treatment. Thank you the whole team so much from the bottom of our heart again for your kindness and professionalism! You are the best!

Amazing staff, gentle care, and a welcoming atmosphere. Highly recommend Carpenter Dental!read more

Chipped my front two teeth pretty bad Saturday evening, they got me in Monday morning. Educated me…read moreon what happened, what I need to look for in the future, and did an OUTSTANDING job filling my teeth. I can't even tell that they were chipped before. Very informing and very nice as well, 10/10 experience.

I have been seeing Dr. Nelson since I was 5 years old. The staff here are absolutely amazing…read more You're greeted with a smile and they know you by name every time you come in. The atmosphere is phenomenal and the communication is great. I dont think I could see myself going to any other dentistry in Rapid!

Be aware! Went to place a crown on an existing implant . I have had this done before on another…read moreimplant! They had my insurance info before hand. Before seeing Dr Jensen I was taken to do an xray. I now understand it is an intraoral xray! Asked if it was covered the technician said yes. Finally see Dr Jensen , he states he can't put the crown on and wants me to see another dentist for imaging who is not on my insurance ! Left disappointed and confused because not my first crown for an implant! Go to another Dentist Dr Rice and he can put crown on with no problem. They sent a bill for over $350 for an xray not covered. They could not put crown on and wanted me to go to another dentist before they could do anything! This is just to warn anyone thinking of going to them.

What a great office! I loved the welcoming smiles at the front desk and the spotless clean…read morestations. Dr Vawter was the best and he really put me at ease. He wasn't pushy and gave me the facts and choices for how I wanted to proceed with my dental care. My whole family will be seeing Dr. Vawter.