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Lofted Cigars

5.0 (2 reviews)
Closed • 11:00 am - 10:00 pm

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5 months ago

Excellent service, atmosphere and selection. Definitely a hidden gem. Would definitely recommend this cigar lounge!

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2 years ago

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Lyman Tobacco and Vape - Water pipes and kratam

Lyman Tobacco and Vape

(2 reviews)

I went to buy some paper. Upon entering the store, it seemed like the owner or manager was upset…read moreabout something, although I wasn't sure what. The cashier and another employee were discussing an issue with the freezer. Even though they saw me waiting, they walked by me several times without acknowledging me. They mentioned something about a fridge problem that they could fix after helping me, but I didn't understand much else because they were speaking in another language. I felt ignored and disrespected as they left me waiting until I finally decided to leave. As I was leaving, the cashier made a half-hearted attempt to come after me, which only added to the poor impression of their customer service. I don't plan to return to this store after this experience. If I could give no stars I would

The only reason this place gets 2 stars and not 1 from me is because the owner made things right…read more There was a heavy set black woman working who sold me a nic salt vape and she never opened it and never showed me how how to put juice in it or bother to tell me what kind of vape it was. Right after I left I was driving and I noticed that it didn't have any packaging on it and when I slid open the box already been used and there was no charging cable. Upon returning to the store and showing her she said she didn't sell it to me like that and that she opened the box for me before I left. I told her that was not the case and I needed to talk to a manager and we can watch the film if that's what it takes. She called the manager I had a conversation with him and all was taken care of. What terrible customer service I think she should be fired immediately.

Lofted Cigars - tobaccoshops - Updated May 2026

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