I called to have a home door lock unlocked as I had lost the key. I assumed he would pick the lock tumblers for 275$ + the service call. He called about having a flat tire and would give me a discount for the delay. Never happened. The service fee was only mentioned at the end. He actually came from slc according to the receipt. Instead of picking the lock he destroyed it with a drill claiming it was old (code for incompetent). He then tried to install an overpriced new doorknob (4 x the retail price) but failed. He then claimed i had an old door and tried to sell me a new one (again Overpriced). After I stopped laughing, I declined, asked the old knob be put back in and he left. He never did pull up his basketball shorts wven after I asked him twice. As he was trying to install the lock, he said "few more minutes. I am a proffesional ". Hmmmm Fail. I could have destroyed the lock for free and I Did replaced the door knob myself. RUN FROM THIS SITE read more