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    Locks Brookside Salon

    5.0 (3 reviews)
    ModerateHair Salons

    By appointment only

    Services - Locks Brookside Salon

    Haircut

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    10 years ago

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    8 years ago

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    11 years ago

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    Raw Elements Salon

    Raw Elements Salon

    (38 reviews)

    $$

    Cherry Street

    I moved to Tulsa over a year ago and have been searching for a new stylist spouse. I tried one…read moreabout three times when I got here, but it just didn't work out. I chose Nicole based on her stylist description on the website. She's experienced and an artist in life more than just hair, so I felt she would be able to take control when I told her what I wanted. I'm open for a conversation to get to what's realistic based on upkeep, home styling, and my hair type. I rely on hair stylists expertise and many do not seem comfortable taking the reins on it, even though they should, IMO, since they are the professional. She delivered and then some. She is very knowledgeable. She explains things in a way that you can tell she just knows her stuff and she wants to make sure you understand where you two are going. She puts importance in giving you what you want, but also explaining how it will work based on how much time you want to spend on your hair and upkeep. Since this was our first meeting, I only did haircut (which is more important than color and requires an artful eye to shape, personality, etc), but we discussed color and she's on it. She knows her stuff and I feel super comfortable letting her work on me next time. I've had the privilege of having some really talented stylists coming from California. This salon has at least one talented lady here that I can speak of and they are very lucky to have her!

    I visited this salon requesting an Aveda gray lowlight color treatment and a flattering cut. I left…read morewith a very crooked haircut, confirmed by the next stylist who cut my hair, and a color that turned brassy and orange within weeks. I had no way of knowing at the time despite the standard mirror check. I tipped 20% because I always tip and because I had no idea yet what had been done. When I called to address the color issue, the manager was immediately hostile. She later confirmed, without apparent awareness of what she was admitting, that the stylist, Christine, had applied Ash Brown Level 7, not the gray level 4 from the Aveda Demi+ line I'd requested and that Christine told me she would use. The manager even said she didn't know anything about color levels but confirmed that the gray Aveda line was sitting in plain site on their shelf. And Christine applied a completely different product than what I consented to. Had I known, I would have walked out, because I specifically told her not to put brown in my hair because it would turn brassy. I then contacted an Aveda school in Austin who confirmed the wrong products were used and offered to correct the damage themselves. I compiled documentation and research but the manager and the always unavailable owner of the salon refused to review any of it. The salon's offered remedy was to have the same stylist who had lied to me about the products she used, fix the damage she caused. I declined. No way. They considered this offer sufficient. I did not. I filed a dispute with American Express. Only then did the owner contact me, but to berate me. No accountability was taken despite Christine's own admission through the manager. Their refund policy was never disclosed at time of service either verbally or in writing, which they are required to do. They then used my 20% tip to twist things as evidence that I was satisfied. A word of advice: Do not tip your stylist until you are certain they did what they said they would do. I learned this the hard way. Make them show you the actual tubes of color they're mixing. Additionally, roughly two to three months ago the manager appeared in my Facebook feed. I had not contacted this business in well over a year. I found it deeply unsettling that she sought me out on social media long after the fact. Christine's name appears in multiple negative reviews for this business. There is a pattern here. Proceed with caution.

    Locks Brookside Salon - hair - Updated May 2026

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