I've gone to J&J for years every time I needed a key duplicated or a new lock. I've never had a…read morebad key cut by them, they're always friendly, and they've never had a problem making any key. We went there once to obtain new exterior locks for a library. They had all the locks keyed alike, handed correctly, and all the keys (about 20) copied within minutes. The locks they sold us have also outlasted all others that have ever been on this building. I've always been very impressed with their level of service.

They dont return phone messages. That says allot about customer service from them. You get to…read moreleave the message though. Just dont expect to hear from them. I wasted my time waiting.

Excellent service. The shop answered the phone quickly and was able to fit me into a busy schedule…read moreon short notice. Locksmith was prompt, friendly and ultimately, very helpful. Highly recommend.

I do not understand that this place is advertised as open…read more they do not respond to call and then they cut the line which seems on purpose, as they don't want to answer.

Paul and I had an initial call and then texted about my plans for having him visit my new home…read more Paul came to my home with about a week's notice and installed two new door knobs and one new bolt lock and then re-keyed those plus two other existing door locks. Paul was very friendly, professional and considerate during his visit, his prices are very reasonable and he is a quick worker. I would recommend Arena to anyone who needs their locks replaced and/or changed.

My girlfriend and I just recently moved into a new house and we needed to rekey the locks. Luckily…read morewe found Arena Locksmith Service after doing a quick google search. We called him up, got a quote, and made an appointment. He called us to let us know he was on his way to our house. We had 8 locks rekeyed! He rekeyed them all very quickly and he even made us 3 copies of our keys in his truck. His prices are extremely reasonable and in my opinion worth every penny. I HIGHLY recommend Arena Locksmith Service. If we ever need a locksmith again we will absolutely be bringing our business to him again! If I could give him more than 5 stars I would!! Thank you Arena Locksmith Service!!

They were quite pleasant to talk to, said they needed to get back to me to set a date, and its been…read more2 weeks and I have yet to hear back to them. I've called them again, they apologized and again haven't gotten back to me. Hard to trust them if they can't even call you back.

Excellent work. Sean fixed the problem quickly and efficiently. He was very professional and…read morepleasant to work with. Highly recommend. Reasonable cost.

They helped me pretty quickly, which was very convenient. The specialist arrived at the agreed time…read moreand performed the main work on the spot. In general, everything went well, but I expected a little more attention to detail and a more detailed explanation of the process. Some points raised questions, but in general the problem was solved. Thanks for the help, although certain aspects of the service could have been better.

Great service, was willing to work and help me. Thanks Shaun for your help with this!read more

Fast service and a great price. Great communication throughout the process. Would definitely…read morerecommend.

Honest and reliable services.... Highly recommend. Provided a solution that was honest selfless.read more

I called them to ask about pricing for a job and the guy I spoke to had a serious attitude…read more CUSTOMER SERVICE SKILLS SUCKED big time so I chose not to go with them.

Stopped by to cut an additional key for our car. In and out in 10 minutes. Reasonable price…read more Friendly people.