My storage unit was broken into from inside the bldg. They were supposed to compensate me and they…read morehaven't. I call multiple times, speak to a computer with no resolution. Raymond Prestwood

super easy process! quick to help if you need them. great location, close to the lake! Value is…read morehard to beat!

Service, very clean. Staff is like working with a good neighbor very friendly...go out of their…read moreway to help and ensure your things are well protected.

We have had our storage unit for about a year now at the facility on Little Egypt and I have to say…read morethese are the nicest and cleanest units we have ever rented! Both Joe and Vicki have been wonderful to work with. Their facility is nice, clean and safe, and their prices are fair. You will not be disappointed!

I have used this storage two separate times and have nothing but great things to say! The staff…read morehas the best white-glove customer service!!! The storage facility is always clean (I've never seen vermin/rodents), the outdoor storage areas have great drainage for when it rains. I recommend Montgomery Self-Storage to anyone who is need of storage. I have had both climate co trolled and non-climate controlled units and was satisfied with both.

Very clean and modern storage facility Safe and easy to…read moreaccess Best part is Christina the manager of the facility who went the extra mile to accommodate my needs during a very stressful move Highly recommend!!!

The place is very clean, professional and secured! The staff(Glen)was awesome, very friendly and…read moreknowledgeable about the facility and the area! Treated me like an old friend. You don't find that much today! Customer service here was great! I felt very comfortable renting a storage unit and trusting my belongings with them! The unit I found was very affordable compared to other places near by! Much cheaper for the peace of mind I will get knowing the level of care and security they have protecting my belongings! Thank you Glen for your help! I am glad, I am back inTexas !

From the owner: Our McCaleb Road Storage is an affordable, convenient, self-storage facility near Lake Conroe…read more Amenities included but are not limited to: Advanced gating, Climate Control, Office warehouses, Wash bays and dumping stations, Wide drive aisles, Large parking areas for boats/RVs indoors and outdoors. Contact us today!

I'm from St. Paul, MN and needed to store a large printer for just one month…read more at Jag Storage. Joan, the owner, was super helpful and accommodating. Unfortunately, the printer was a beast at 440 lbs. and we had no way to unload it at Jag. Instead, we drove to a moving company, which had a forklift for the job. Joan was very understanding and sweet about the whole thing.

I just picked up my RV from JAG again today. The place is clean and totally secure. Cameras all…read morearound and the storage for my office files is clean and nice and cool. This is way cheaper than Uncle Bobs and much more convenient for me.

Ive had storages there for about 10 years,recently one of my storages was broken into,I lost about…read more20k in item,when trying to get video footage,I was told that there was a lot of cameras not working, it's been several months and their still not working. THE cameras and security gates is what gave me a peace of mind. Now I feel everything is open for the theifs. Note:I've been advised that that the cameras have been repaired,however it doesn't change that I took a huge loss,I am glad that the cameras are working.

Best storage ever! Conveniently located, safe, clean, and professional! Highly recommend!!!read more

I needed a uhaul truck to move items here from Austin. The good news is that there are some very…read moregood uhaul places in Montgomery. I first stopped by the uhaul on McCaleb. A full service uhaul and storage facility, the staff could not have been friendlier, knowledgeable and accommodating. Turns out they did not have the truck I needed at the time of the move and the uhaul site referred me to the uhaul at the Montgomery car wash. This is not a manned facility, doing everything electronically. Again, great people as I had some questions on how to do the self-checkout etc. It is people like this who strongly represent the brand and ensure a company will get return business as well as referrals. And then there is the uhaul at iStorage where I ended up due to delays on the movers. The woman who operates this facility, hereafter known as the UhaulNazi (Uhn), could not have been less helpful, friendly or accommodating. But, I don't know Uhn personally so perhaps she kept some angst in reserve. I did everything online that I could in advance of the move. Still not comfortable with the self checkout, my wife and I got to the facility an hour early. We would be on a tight schedule to drive to Austin and meet the movers there. I told Uhn that we needed to leave promptly at 11:00, the time I scheduled online. She said that she could not do anything for us until 11:00. Hmph. I asked if we could at least do our inspection of the truck, take pictures, etc., as described on the web site. After some thought, she handed me the keys. I asked if there was anything else that was required. Uhn checked the computer (finally) and said, surprised, "No, you've already completed everything online". My wife and I took about 30 minutes to do what needed doing. By this time it was 11:00. Out of courtesy, I went back to the office to let Uhn know we were leaving. The office was locked. Given Uhn's last comment that we had completed everything, we left at about 11:10. More than 20 minutes later, Uhn calls and declares, "You did not sign the contract. You must return and sign it or I will report the vehicle stolen". Really? We went back and forth on this as my schedule did not allow for this level of delay. Finally I asked if she could just email me the contract. She thought about it, then got some data on alternate contacts, emailed the contract and all worked out from there. At least, none of the police, sheriffs or constables pulled us over. So, we unloaded and took the truck back the next morning. As there were no signs indicating where to park returning vehicles, after I pulled in I opened the uhaul app for instructions. "Please park your return where designated at the return location". Ok, not helpful. Coincidentally, Uhn was just pulling into a parking spot in front of us. She got out of her car and marched over to us. Optimistically thinking she would offer some help in identifying where she wanted the return, I opened the truck door to talk with her. Side story: I haven't seen actual window winder windows in over 40 years. That's what this truck had. And, while it would go down easily it was very difficult to put it up. So, I would just open the door when I needed to talk with someone outside. Additionally, the vehicle did not have cruise control. Seriously? Really cannot remember how long it has been since I had to drive long distance without one. Likely 1973 or so. Anyway, as I opened the door, she ordered, "Move that truck. You cannot park there; I cannot back up". If you ever drive by the facility and imagine a 15' truck in the driveway you will discover that you could drive a couple 18 wheelers around it with ease. Kind of set me off, right? In any case, without any help or direction, we parked the truck among the others while thinking that returning trucks should go to a separate area to be checked before renting out again. Thinking about it later, this was a foolish thought as the truck was filthy so checking in and cleaning up is not part of the service at this location. Finally, to add insult to injury, Uhn had put us in the computer as leaving at 10:30 the previous day. Fortunately, we returned it at 10:15 though we thought we had until 11:00. All in all, people matter and people in service positions should at least have some aptitude if you want to enhance and protect your brand. Uhn is very ill-fitted to this job.

I live in Louisiana and we had to emergency store my daughters things in a hurry. I believe this…read moreplace is a little pricey but being the area, I guess I get it. A month has passed and we weren't gonna be able to get her things until the second week of April, they waved the first week due to us not being in town. I spoke with GG which has notified her manager and there were no late fees. Thank you for the great customer service.

Rented a U-Haul from this location. The rental process went smoothly and was easy. Customer service…read moreis excellent. Returned U-Haul with no issues. Whenever I need another U-Haul, I will definitely call this location first.

easy to rent and easy to deal with , great customer service , my rental had a outlet that was out…read moreand I called in and they took care of issue simple and easy