I was locked out of my house, and they arrived quickly after I called. They picked the lock in no…read moretime and were very friendly throughout the process. They even fixed part of my door at no extra charge. The total cost was $85--much more affordable than other quotes I received, which were over $100 not including travel fees. I highly recommend their service.

I just moved into the area a few days before Christmas and needed all of the locks in my new place…read morere-keyed. Barry was there for me the same day and not only re-keyed my locks, but corrected a few issues we had with locks being the wrong way around and not bolting correctly. He's super knowledgeable and very personable and I couldn't be happier with the results. It was a fantastic job all around and an excellent price for all of the work that was done. I'd recommend Barry and his team to my family, friends and anyone who needs an excellent locksmith who fully knows what they're doing!

He was quick showed up right away very professional pleasure to work with would 100% recommendread more

Professional, skilled locksmith who is very easy too work with and willing to come out when you…read moreneed them the most. 10/10 would recommend.

We lost the keys to our shed and called A&J Family Locksmith. They arrived promptly, solved the…read moreproblem and the cost was very reasonable. Communication was great. Highly recommend.

have a honeywell safe, lost the keys and when i put new battery in made a noise nothing. got in…read moretouch with about 5-6 locksmiths with no good. then i came across family locksmith and he was only one to help me out. the problem it needed more stronger aa battery. i was so happy to get it open. they are trusted people i will keep the phone number and if i here someone needs a lock i will recommend a & j family locksmith.

This was not a pleasant experience for my 64 year old grandmother who has just been through…read morefinancial and verbal abuse, lost her husband last year, and can't even afford her medications or food, and today she had to deal with all of this just because she needed her locks changed. Don't get me wrong, the person who came out did a great job with the locks and finished them fast, but at the cost of this. Let me explain. Me and my father were helping her clean up her house the day before this review was written and she told us that she needed help finding a locksmith to change the locks on her house. We did some research and (somehow) this place had the highest rating that I could find for a locksmith in her area. After finding out some prices, we called this place back and scheduled the earliest available appointment. The locksmith came to my grandmother's house and changed the locks. Like I said, she can't even afford her medications or food, so my father who made the appointment was the one paying for the service. However, he was working basically all day at a hospital in the Intensive Care Unit. He was not made aware by the locksmith that he was required to pay in person. My sister was on the phone with my dad at this time, standing next to the locksmith guy, and tried to put my dad on the phone for him to try to work out a way to pay. The locksmith refused to talk to my dad. Not even 30 seconds later and the locksmith was calling the police, claiming that his customer was refusing to pay. Again, my dad was working at a hospital, and my grandma didn't have the money. My dad was absolutely willing to pay for the services preformed, he just couldn't pay specifically in person. The cops showed up to my grandma's house and they stood over her saying that they weren't going to leave the house until the money was paid and if it wasn't paid she would be arrested. At this point we just couldn't believe how terribly my grandma was being treated. My dad, very confused at this point as to why all of this was going on, called the locksmith on his phone, and further confirmed that it wasn't about the money and that he was willing and wanted to pay for the services performed. He instantly got sent an email with an invoice and paid online. The locksmith was happy and the cops left. So my grandma was embarrassed in front of her entire neighborhood by the police showing up, threatening to arrest her because an online payment was not acceptable, but in the end, an online payment was acceptable and was what solved the entire problem. My grandma was mortified by this experience, and it's really sad that she had to put up with all of this just to have her locks changed.

Thank you for a job well done and at such a great price!! Very happy with the results!! Holy…read moreTrinity Lutheran Church

I had a problem that I never expected when a cheap plastic part broke off of my Sentry safe making…read moreit impossible to open without a locksmith. I called a couple of locksmith's and I could tell by listening to Steve's voice that he was confident he knew how to take care of it. It was a long drive for Steve, so we scheduled it two days out, and he arrived right on time, if not early. Very professional and he knew exactly how to remedy the issue. Paid a fair price and he was onto the next task. Would highly recommend to any homeowner or business looking for a locksmith.

Very responsive! Jumped right in to help! Couldn't ask for better service or attention. Thank you…read moreso much! A life saver!

Our son moved into a new home and wanted the front door to be rekeyed. We took the handle and lock…read moreoff the door and drove to Wizard (convenient parking was available out from on Prince, but they also have parking behind the building). Within a few minutes they had the lock rekeyed and we asked for multiple keys to be made...total cost was about $20. We were thrilled. We will definitely go to Wizard again!

They will not program a key fob unless you buy it from them. A poor business decision... I was also…read moreinterested in swapping out locks for a new home. However to quickly dismiss a product purchased online in 2025 is very shortsighted.... How about charging more for the program to make up for margin charged on the fob itself.

Bernie showed up twice and fixed lock. Each time the lock broke again within a few days. Told him…read moreit broke again and he never responded. He basically stole my $105 and my lock knob/handle still doesn't work!!!

Very prompt service. Arrived on time. Completed the job promptly. Pricing was very reasonable. Will…read moreuse again.

Went to Neff's in Lancaster on 3-7-14 to have my 2006 Audi keys cut and programmed. I was told by…read morethe local Audi Stealership ( Vision Audi/ VW of Berks County) that I had to buy a 2 part key fob for $250 directly from them, and they would also charge me $100 extra dollars to program it. At NEFF'S key and lock I found Brad Eshelman, a crazy good locksmith. I got a Free used Audi A4 key fob and Brad did his thing, and had my key cut and programmed for $85.00. Brad even cut me a extra key to open my doors..NEFF'S key and lock and Brad E. are the best.. Don't let the dealership (Stealership )tell you they are the ONLY place that can program these security keys... Thanks NEFF'S ....Jay

Bill Neff is always dependable and has earned my recommendation and loyalty because of his…read moreexcellent service to my clients!

Quick to respond, quick to provide excellent service and always available for any questions or…read moreconcerns.

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.