Unfortunately, despite the great service, the waiting time to get served is long, so I decided…read more"save them time" by returning the truck I leased the night before, and leaving the keys in the drop box. They don't tell you, but there is a $20 charge for "AFTER HOUR SERVICE". "It's written in the contract" they say... This is an abusive charge. I wanted to save THEM time by not making the waiting line longer the next morning.

Best, newest, cleanest, cheap! Rented a truck and moved all…read moremy belongings in their very clean brand new facilities. Perfect in every way. Thanks guys! If you call before they get there, get ready to hear: "Merci d'appeler U-Haul! Toutes nos lignes sont présentement occupées! Mais restez en ligne et un représantant U-Haul vous répondra dès que possible..." Système téléphonique automatisé... Arrrg!

Don't use these guys they are probably the worst rental service around! My sister went to the car…read moreto go out of town and for some reason they couldn't get the location right but we called twice to see if it was going to be OK and this morning when she went to pick up a car it was not at the location on Papineau plus they were EXTREMELY rude

DO NOT RECOMMEND -…read moreWe made a reservation and our car was nowhere to be found so we were given a more expensive car, and the employees were not really concerned for us or even nice. - At the end of the location we parked the car at the rental's parking and not only we had to come back the next morning to give the keys back but we also found out that the car had been scratched during the night. This very "unfortunate coincidence" (the parking is equipped with security cameras...) costed us $600. We recommend you pick another rental and don't get ripped off like we did.

Vimont Toyota Laval sold a used Demo car as new. On the contract, Vimont Toyota also declares the…read morecar as new. They claimed my credit was not good enough which is why they got a rate of 3.99% for me at RBC bank. I have an excellent credit score that goes between 710 to 720. The only reason why my credit score goes down is because of the credit checks. The dealer also Included the transport charges and other charges for a used Demo car. I tried to resolve with them amicably but the two Assistant Sale Manager (Real Tetreault and Hugo Lalonde). I spoke with treated me so badly. Real Tetreault said he order the car to be sold as new and he said he did not want to be mean. While he maintains a cold look and a condescending attitude. Hugo Lalonde called my witness  "Arrogant". My witness spoke on my behalf because I could not explain well. My witness asks why he insists a demo car is a new car. He also walked away disrespectfully from the meeting when I pointed out that calling my witness "Arrogant" is unkind and not nice. The sales Agent Sebastien Bouchard kept insisting that a demo car is a new car and never took responsibility for the misled misrepresentation of calling a Demo car a new car on my contract. The accessories on the car are used accessories and were not my choice since Sebastien Bouchard claimed is mandatory and is written on the website that is sold with the car. The Sales agent kept telling me and my witness that a Demo car of 3367KM is a new car. The $2000 I negotiated with the Sales Agent Sebastian Bouchard to remove from the sale price. He never removed it from the final sales price on the contract. The General Sales Director is horrible. His name is Frederic Clermont. He hang up the phone on me and he would not let me talk and explain how badly I was treated by his other employees. It took a couple of back and forth tweets with Toyota Canada before he felt is necessary to call me. He called and his call did not last 3 minutes, He hang up... Instead of putting me on Toyota Finance at a lower rate, they went to cut the deal with the bank and put me on a higher rate with RBC. They make me lose the loyalty of 0.5% with Toyota Canada. Plus Real Tereault lied to Toyota Canada that my credit score isn't that good that is why they put me in the bank. I have a credit score that ranges from 710 to 720. They sold a demo car at a retail price, and did not remove the $2000 I negotiated, plus, on the contract they never indicate is a demo car, they wrote is a New car. The transport charges and PDI charges were all added to the transaction. I will run from dealing with this car dealer in the future. They are not approachable and trustworthy after you sign the contract. They will treat you like a piece of trash. They also wanted to sell me a remote starter and Toyota App for over $1000. Note the remote starter came with the car, and the Toyota App is free of charge for the next year or more. The dealership treated me in a very bad way after signing the contract, The Assistant Sale Managers are the worse. I will never deal with this dealership again. They feel happy ripping me off..

Since moving to Laval I wanted to try out the local Toyota dealership. I was able to quickly get an…read moreappointment for an oil change. I was greeted by a very friendly staff member who directed me to the tech advisor. Nice guy trying to do his job but oh boy....I mentioned it was my first time and that I was coming from Spinelli Pointe Claire and it seems that was his cue to try to sell me every possible service. I just wanted an oil change lol. I know they have a job to do but I felt like it was fire at will. On top of that I found their prices not competitive at all. Compared to my local garage, it was down right highway robbery. Sorry guys but it was my first and last time. I'll support my corner garage guy from now on.