The pros: Service in EVERY AREA of the hotel was 5 stars. Our Maitre D' said it best "we want the…read morespirit of our service to match the manner of our service." The room was matchless, expect the normal wear and tear of a older hotel, we opted for the suite, good decision. I would visit here any time of year. Not just the summer, as I write this a thunderstorm rages in the ocean across the street. I am a steam room, (Turkish bath), aficionado, theirs is the best so far, (compare to Four Seasons Biltmore Santa Barbara). The staff was matchless throughout the hotel. The breakfast was more than expected, They quickly learned how I liked my coffee and would bring it to me as I arrived, much to my delight. The food was more $ than I expected, however - it was less $ than it should have been, our best meal in Italy. The con: The spa needed some mild training, (I think if my Italian was better or their English was a piccolo better it would have been easier, but the facility was impressive. Expect function over form.

We stay for a week until July 20,2018 We had a one bedroom…read moresuite. Rooms are okay, service is not. I think the management have to do some changes before they have other unhappy customers. For examples , the tv on the bedroom doesn't work properly, the entrance door handle was loose for a long time until broke done completely. We went to the pool and order coffee and the biggest surprise ( never in other 5 starts hotel uraound the world) after we give the bar tender the room number we had to sign first before the coffe was serve. Just doesn't make any sense. For the car parking we were told $29 per day. On the bill was $39 per day, the explanation was that the car was inside in the parking, not outside. That's okay if we were told up front and we can deside if he have choice.

We booked this thru hotels tonight. The first night was at $55.00 couldn't beat the price even if…read morethey don't have elevators. It's a very peaceful place with complimentary breakfast. We decided to stay a second night because we are almost done with our 15 day trip around Italy and we lived the Tuscany area. The second night thru Hotel tonight was 75.00. We told the fro t desk that we had booked a second night and they told us that we had to move rooms. Wow wow wow. No elevators that's all I thought. But well.

Wow! This was a very impressive hotel. Like staying in a private villa. Found on hotel tonight app…read more Great price for the experience. The grounds were amazing. Breakfast and service was outstanding. We would definitely stay here again and would highly recommend.

We stayed a night at this hotel while making our way from Tuscany up to Cinque Terre and found it…read moreto be a beautiful hotel with great amenities. The hotel lobby is spacious and modern. Check-in was quick, and we found our room to be larger than usual per Italian standards. The bedroom and bathroom had everything we needed. We only got a little pool time due to rainy weather, but it is a beautiful pool. The poolside drink service did not work well, and we had to go to the bar to order. Drinks were good, but not any gluten-free lunch options. The gym and spa were both nice. We loved the heated lappool, sauna, and steam rooms. There were definitely signs of wear, though; needing maintenance and repair of the tile and calk. Good breakfast with gf options, including a nice little gf croissant they warmed up for me. Location was just across the road to the beach and boardwalk and an easy walking distance (10 mins or so) to the part of town with most of the restaurants and bars.

This summer for the fifth time I spend my holydays at Hotel Luana…read more I love Viareggio and I feel to recommend Hotel Luana to everyone, young people that wish to have fun, families with children, couples searching for a romantic week end. The hotel is perfectly located, just a few minutes from the beach and the main shopping area. It was recently renewed and it offers all necessary services that can make you feel more then comfortable. Each rooms has it's own flat TV, free WI Fi internet access and air conditioner. Hotel staff is kind, always available to help and the breakfast is simply fantastic with great choice of sweet and savory plates and home made cakes.

The hotel was built in the 1930s and main reception and public area decor reflects this, although…read moresome of the furniture does appear a little tired. The rooms are modern and clean, dressed to Ikea standard. The kitchenette came with a fridge, full stove and microwave. The bathroom was clean, but in need of a touch-up. The buffet breakfast was an assortment of juices, pastries, cold meats and cheese, chocolate cereals, fruit and some hot food - eggs, bacon, sausages. The food was plentiful however, I struggled to find many healthy options. The majority was sugar based. The staff were very polite and helpful and this is what really made the stay pleasurable. If you're looking for somewhere simple and clean, this is worth considering.

The hotel is really outdated. The location is great but needs to be remodeled. The showers were…read moreridiculously small. Don't think I would stay here again