I am so happy to see this hardware store operating. I think a lot of us in the area went into…read moremourning when St. Paul Builders closed, and though we understood the desire of the owners to retire, we worried about losing a hardware store locally, and we worried about the employees. I did, anyway. So it's wonderful to see two familiar faces when I go to Hometown Hardware. This store is smaller than St. Paul Builders, but Steve and Jerry are quick to order anything you need. I wanted some DAP plaster-of-Paris powder, and it was waiting for me the next time I went in--and at a good price. Steve and Jerry are professional, accommodating, and also very nice and friendly. I predict that Hometown Hardware will become as much a local institution as St. Paul Builders was. And I very much appreciate that I don't have to drive a long way just to pick up hardware and supplies. The location in downtown St. Paul is extremely convenient.

Its nice to have a local hardware store with many common items needed for repairs. But, they can be…read morepretty pricey especially on fasteners. For bolts and nuts youll pay much more than stores like tractor supply who price them by the pound. Still better than driving all the way to Lowes or Home Depot.

The Manager was very helpful when we asked him to check on something for us, but they have still…read morehad our lawnmower for a month. It would be helpful if they called to give an update every so often.

Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

I placed a call looking for an item, received an immediate response, set aside the item for me,…read morepicked it up, in and out in no time. Great service with a smile.

We are in the market for a fireplace insert. Gibbs has a fair selection. We decided on one…read moreand scheduled the installer to come out and let us know if it would work. The appointment was scheduled for 9:00 AM. I went into work early in order to be able to leave briefly and meet the installer. 9:00 came and went...At 9:35 still no installer and no call offering a reason why...we called the store. The store called Chris, the installer. Chris said he "didn't know he had to be there at 9:00 on the dot". He figured "around 9," said he was in South Point and would be there in 5 minutes. Chris doesn't manage time well, South Point is more than 5 minutes away. More importantly, Chris also does not respect other people's time. Chris cost Gibbs the sale of an insert and tarnished their reputation.