In July of 2019, I ordered a small set of custom kitchen cabinets for my tiny home in Darby…read more Brushbacks Woodshop owner, Bobby Louviere, quoted $11,500 for my cabinet set and I provided my initial deposit of $5500 for the project with a discussed completion date of October 2019. After several unsuccessful attempts to contact Bobby in September by both my husband and I about our cabinetry options, he finally communicated that he was unable to complete the project by the original four month deadline discussed and provided an updated completion date of April 2020. Unfortunately, the cabinet timeline did not fit in our construction timeline so we agreed to disband the planned cabinet project amicably, with a guarantee of fully refunding my initial deposit. It's now over 14 months later, and I still have yet to received my $5500 refund for the scrapped cabinet project. After many text message promises and guarantees given in writing, I'm extremely disappointed in my experience with Brushbacks Woodshop. He may be a fantastic cabinet maker, but I feel very taken advantage of after this terrible experience.

From the owner: We specialize in building custom wood projects to exact customer specification. You Dream It, We…read moreBuild It!

What a caring bunch! We Went in to look for a recliner, and they had a very good inventory with…read morelots of great features. We purchased a comfy chair and brought it home only to realize that it was the wrong but similar model.We bought it back as soon as we could, and they were so apologetic and gracious. We learned that this is a family business that's been around for many decades, and they are very concerned with customer satisfaction and high-quality products. Everyone there, from the sales floor to the warehouse was delightful and helpful.

After searching for the "perfect" bar stools for our new home, we were able to order the perfect…read morecustom stools at Wagner's. The service was quick and efficient with lots of catalog options for us to choose from. When the chairs came in, the delivery service included unboxing and placing the chairs as well as putting on the pads on the bottom so the chairs won't scratch our wood floors. There was good communication from the store keeping us informed of the shipping status for the custom order. Not only does this store have beautiful furniture options, the personal friendly service we received from everyone we encountered at the store makes that special difference.

High quality furniture at fair prices. Really good folks who operate this family business. No…read morepressure sales and just a really cool place to do business.

Walked in to get a closer look at the charming handmade bird houses in the window, walked out…read morethinking seriously about actually moving to this delightful little Montana town when we retire. But only after buying two bird houses and a couple of candle sconces that were handmade with love but were also very reasonably priced. Now if only the adirondack chairs would have fit in the car back to California...! My wife and I had a lovely conversation with Sharon who helped us pick out the two candle sconces that most closely matched that were in various places throughout the store. She went the extra mile to make sure we had the ones we wanted and knew the store like the back of her hand. I especially liked the clever repurposing of old mental hinges and garden tools and whatnot, perhaps to send the subtle spiritual message that we all are worthy of a second chance and new beginnings.

Save yourself some heartache and DO NOT USE THIS BUSINESS. We are going on YEAR THREE of Jon Son,…read moreowner of this business ripping us off and it's still ongoing. Back story: Jon Son agreed to do flooring in our home for about $7,000 in October 2015. He did half the work and just stopped. Our home was torn apart, he agreed to 2 weeks of work that turned into 3 months, and at 8 months pregnant, his crew (who later admitted had never done flooring) moved our entire living room into the kitchen and didn't move it back. He told me I could just get a neighbor to help! I ended up moving it BY MYSELF, crying, with a huge pregnant belly. When I told him, he said, I'm stressed with other jobs and overbooked so I'm losing money on your job - sorry I can't help. THIS IS AFTER WE PAID HIM IN FULL. They damaged molding, baseboards, door jams, holes in the drywall, and we're still finding nails sticking out from places where they didn't know what they were doing. I was in tears daily and we had to live in our basement. They polyurethaned dog fur and sawdust into the floors, it's uneven, the color was wrong, and it scrapes your feet when you walk. IT'S A DISASTER. We also purchased 2 tv tables and a shelf that all arrived over a month late, wet from stain that damaged our carpets, and the shelf is tipping over. Their furniture may look nice now, but I guarantee over time it wont last. How is any of this professional from a business owner or even experienced furniture makers? Fast forward to 2017 when we won a judgement in Missoula County Courthouse for some of the cost to do the repairs. Out of the $5,000 he only paid $600 saying he has 6 kids and can't afford to pay anything else, despite agreeing to all of it in mediation only a couple months prior. We found out that his rent alone is $3,000/month and he's constantly having sales and his inventory is always changing - proving he makes a ton of money. We also found out from a private investigator that he has a huge cabinet making business on the side. He has been ripping people off in Hamilton and Missoula for decades - aside from ours, he has 2 other collections against him and they never got a dime because he's emptied his bank accounts and local agencies know him by name and call him a con man. We learned all of this first hand because we hired the SAME collections agencies to attempt any reimbursement. We also found out recently that his company didn't use tongue/groove floor boards but just slabs of wood that they screwed into the subfloor - since we have radiant floor heating, this has caused a huge plumbing issue for us and the entire flooring needs to be torn out! He said that if we removed online reviews, he would start paying us again (hardly makes sense if he's saying he can't afford to pay us back). So I removed my reviews (which is why this is new as of today), yet he STILL didn't pay a dime saying his business is failing. DO NOT USE THIS BUSINESS. He still refuses to answer texts. He still refuses any responsibility or to pay what is owed to us. He refuses to take any responsibility for the damage he did to our home, let alone the awful work he did. He took advantage of me while pregnant and my husband when we were new to town. GO ANYWHERE ELSE.

Will never do business with Jon Son or Wild West Furnishings again. He was contracted for nearly…read more$7000 worth of work, and he has been paid in full for six months, but the work is incomplete. Jon has been refusing to answer our phone calls or texts since he got the last payment. Additionally, his employees damaged some of our woodwork and covered the entire first floor of our house, furniture, light fixtures, etc., in sawdust. We have been forced to hire another contractor to complete the job and will be suing Jon for the cost. In our experience, Jon does not communicate with his employees and completely disappears anytime there is a problem. As a side note, there appears to be a number of reviews for Jon's business, which are not viewable unless you click a button at the bottom of the page. Had we read any of these reviews, we would have never hired him. I have never written a Yelp review before, but I am so fed up with him that I want to warn everyone to stay away from this business.

This is the best furniture store in Montana! They have the most beautiful pieces and are always…read moregetting no product in. The staff is SO nice and helpful. Our go-to when we want something unique and quality.

This is by far the best furniture store I have ever shopped in. They have a fantastic staff and…read morewent out of their way to make sure that we were completely satisfied with all of our selections. This will definitely be the first furniture we go to for anything we need in the future!

Generally good quality goods , people are easy to deal with. They didn't have what I needed at the…read moretime. I did donate a couch which they checked out before they would unload it.

I really can hardly even believe how great these guys are. Last time I had to add some furniture to…read moremy life, I was able to come here and get two matching armchairs, a three-cushion couch, and a dining room table with a leaf for $200 with delivery (up the stairs of the apartment building!) included. When they were moving the couch, they noticed it had a little bit of an odor they had not been previously aware of-- so they called and asked if we still wanted it, and when we did they delivered it with the rest, but refunded us $50 so the couch was free. Integrity! This was more than five years ago and the armchair I still have is only now reaching the end of its lifespan, and it has not been treated gently. The prices are a steal, they have quality standards, and they run a lean operation because they don't exist to make profits, they exist to raise money for child abuse prevention. (A pretty big contrast from the national thrift chain that pays exorbitant executive salaries and pretended paying people with disabilities way below minimum wage to staff their stores was 'charity'.) I honestly look forward to my next chance to buy from them. They also do donation pickup for free, if you need old furniture hauled away before a move.

Great gifts and home furnishings. Beautiful selection and affordable. The store is brimming with…read morewonderful Montana treasures. The owner is very nice.

Wow Hidden Treasures is just that! What a truly wonderful store to browse and shop that Juli is…read moreabsolutely magnificent and such a delight. All of her treasures are so well displayed and categorized and so many different decorating ideas it is so fun to shop there can't wait to come back if I could I'd rate this a 10 star but it's a five star plus all the way