The people at the bank are nice, but every time I try to move money between my account at Truliant…read moreand any other bank, I get told no. Every other bank I've ever had, has had no issues, but something with them make it difficult. Also will lock your account, preventing you from using it. Very annoying and kind of makes having a bank useless if you can't get your money where it needs to go. Will be closing my account. Oh, and not open on Saturdays....come on!

Great FCU. Allows many people to join and experience the benefits of being a member of a credit…read moreunion. Truliant may not have the best operating hours but they make up for it with customer service and great products.

They are helpful, polite and willing to goths extra mile to give great customer service. claims…read moreare handled promptly and efficiently.

I have been working with Webb Donald ever since he came an agent for State Farm, and in that time I…read morehave enjoyed doing so. He's helpful, kind, and seems to address issues with compassion and understanding. He has a good team working under him. In the amount of time I've had to file a claim, once on my house when the tornado hit it, and then a towing reimbursement, (granted the latter was pretty straight forward), both were handled easily. Now that I have moved almost 100 miles away, I continue to work with Mr. Donald for my insurance needs, because I believe that when you find someone you enjoy working with, you should continue to do so, and with todays era of computers, managing things online, and so forth, I have no reason to go elsewhere.

I have been a client for several years. Before that I had NEVER been called in for a biannual…read morereview and adjustment of my portfolio. In fact I had never had more than the quarterly statement in the mail. Keith Weltens and his associates and staff are accessible and proactive, helping me a comfortable retirement fund. They work hard to build a "family" feeling by offering not only investment get togethers, but, also, social, fun activities. Recently we toured the new Va. Tech athletic facility then had lunch at Sal's. Another time enjoyed a cooking demonstration. This kind of personal attention makes me feel valued and part of a team.

Been with Tommy's group several years now & they continue to go above & beyond for my individual…read moreneeds! With chronic health issues MANY ins companies wanted nothing to do with me. Several times now questions/situations have popped up that were time consuming for them based on my complex history & every time this group have come through for me getting back to me with answers, as well as solutions! Tommy cares about those that they insure & it shows... from the person answering the phones to Tommy himself picking up the phone often to simply check in. My insurance truly is one area of my life that I have no worries & I'm forever grateful for that burden being lifted!

I've been using BB&T for the past 6 years, since I was 16 in high school. I use to always have a…read moremoney management problem back in high school and would always end up having overdraft fees. This bank normally understood my lack of majority and helped me up by removing the majority of them. I've always been treated like a valued customer and have had only a few bad experience. (Such as not getting my id back or the teller missing one of the checks) All in all they are by far the best bank in the area and I highly recommend them to everyone.

I so love our bank in bluefield va. and in Princeton w.va. they are so helpful they helped so much…read morewhen my parents died and I had to take care of estate.I was lost but the two girls at Princeton took time to help me get thru it. I could not have done it without them . THANK YOU AT BOTH BANKS

Love! Love! Love!!! Terri Umberger is amazing! She knows her stuff and truly cares about her…read morecustomers. We would happily wait just to see her.

After not using H&R Block for over a decade due to a previous bad experience there, I'm glad I…read moredecided to go back. Service has definitely turned around. Alicia was really helpful and articulate. She was very dedicated to get us the most of our refund back. Go there if you're looking for people who care on a personal level. Friendliness goes a long way.