My wife and I recently purchased a home and Ali Ghaziani from Bay Equity worked with us to finance…read morethe purchase. After closing, Ali promised us in an email that we would get a free refinance. Since then, we have been frustrated to learn that our mortgage lender will not allow us to recast and Ali has stopped responding to my emails requesting that we move forward with the refinance he promised in writing. This whole experience is costing us a great deal of money and it is very clear we have been mislead and lied to during the process. I am amazed at the disregard and deceitfulness allowed by this company.

My experience with Tina was one of the most unprofessional I have experienced in the last 30+ years…read moreof home buying. She had a complete melt down when I suggested another loan officer should handle the loan process while she was on vacation. Embarrassing response. Complete egotistical wreck claiming she was in the top 1% and I wrecked her yoga class. On top of that, the leadership team at this location did not resolve the issue as agreed. Do yourself a favor and find a mortgage broker that has multiple lending sources at better rates with the same lending fees.

We just completed a refi through this company with one of their top agents, Robert Lee. Rob was…read moreamazing throughout the process and his staff was very responsive to our questions and needs. I have purchased many homes & done a few refis over the years and want to say, CMA, Rob Lee did the best job of anyone I have dealt with in the past. He explained everything in terms that anyone could understand & actually picked up his own calls. Very rare in today's world. I would recommend Rob to anyone needing a new mortgage or refinance.

At this point, Eric has worked with my entire family! My two brothers and I just refinanced our…read morerespective homes, and Eric worked with all three of us plus our father who has quite the eye for details and a keen eye on the bottom line. I found Eric responsive, knowledgeable, attentive, open, and eager to answer all questions and to address all concerns. I appreciated the analysis he provided and the great loan with low rate he found for us. I have already recommended him to colleagues and friends.

I bought my first home last month and Eric L. was a gift in helping me understand everything. He is…read morealways on top of it, helping you decide which way best serves you for your situation. He sent me tables that were easy to understand and then follow up with an explanation, and is always available to further explain something, break it down, or say the rate will be going down on friday. Now that I've made the purchase, he is still helping me get organized. If service like this was in a restaurant, the place would be sold out every night - that's how good he is!!

Charles Schwab national is still competitive with other brokerage services, but its employees in…read moreCorte Madera, CA are both "stressed out and completely inefficient and sometimes largely incompetent" both in person and by other communications in the eyes of account holders with approx. $10 million in accounts.

Kind, friendly, efficient and clean space. Look forward to doing long term business with them!read more

As a commercial real estate broker in Marin County I always recommend Suzanne to my clients who are…read morepurchasing a new property or refinancing an existing property. She is always current on the best rates and understands how to underwrite commercial properties in this challenging lending environment. She knows what she is doing and will get the job done, even with the most difficult lending scenario. Highly recommended!

Suzanne helped me get through a challenging loan that among other challenges allowed me to qualify…read moreusing income from a second unit. It was a pleasure working with her and I would recommend her to my friends.

Jeanine is quick, responsive, and very detailed throughout the process of our refi. I highly…read morerecommend her to anyone else that is looking to do the same!

First time home buyer and Jeanine took care of us like family. She took calls and responded to…read moretexts at any time of the day. She was able to answer my questions in terms that I would understand. From the start she knew our concerns and worked around it such as hard and soft credit checks. She was amazing to have on our side because once we started putting in offers, she was able to accomodate any timeline our realtor put to have a competitive edge. Besides her website providing notifications and reminders, she personally texted to remind us what documents were pending. She was able to get us a good interest rate and really broke down the differences in how much we put down and how that would affect the interest rates. She even broke down future recasts and how that would lower our montly payments. I'm glad to say she'll be my broker for life or until she retires. Can't wait for her call to say lets refinance when the interest rates lower.

Sean is amazing! I've worked with Sean over the last 2 months to get a loan for a 2 bedroom condo,…read moremy first purchase, in SF. He helped us along every step of the way, patiently explaining and re-explaining each of the mind-bogglingly complicated steps in the process of getting a mortgage loan. Sean is the BEST communicator I know. Nearly every time I called him over 2 months, he either answered immediately or called me back within 1 hour. His email response times were phenomenal. He is personable, easy going, competent, and follows through on every request. Pick him.

Sean Maley and his team are amazing. I've interviewed or worked with several mortgage brokers over…read morethe years, when we met Sean, we were choosing between him and another mortgage broker. His great attitude and optimistic approach tipped the scales. I couldn't be happier with the process -- Sean is responsive, diligent and keeps you in the know at every point in the process. He makes sure that you are prepared for every contingency, he helps you plan ahead for the process. It doesn't matter how busy he gets, you will always feel like his only client. I don't know how he does it, but I'm lucky to have found him and truly can't imagine using anyone else for a loan or refinance.

Thierry is outstanding! He spent so much time acquiring my home mortgage. I was consistently…read moreupdated on the progress with multiple emails and phone calls. He was invaluable to me. I highly recommend Thierry!

Thierry was great to work with. He was very responsive. He provided options and ways to think…read moreabout the structuring of the loan. He listened well and appeared to always be solutions-oriented. Thierry also had a very personalized approach. I am sure he was working with a number of clients but every time I would talk to him, he made me feel like I was his only client - as he always had the right details and specifics of my transaction.

Amazing support from Peter Barnes, Holly, and the entire team. They helped me secure my mortgage…read moreand remortgage very efficiently, always finding the best options tailored to my needs. I truly appreciate their expertise and responsiveness. Definitely my long-term partner for financing!

Peter, Holly, Gabby and the entire Cross Country Mortgage team are incredibly professional and we…read morecan't recommend them highly enough. They guided us through the entire process of securing the best products for two transactions recently, steering us through the roadblocks until we speedily closed. Most important, their approach is to educate and inform - every question was immediately and respectfully addressed - by phone and through email and their portal. Thank you, Peter and team!