I originally became a Chase customer by accident--I signed up for the Amazon Prime credit card…read moreseveral years ago and didn't realize at the time that it was issued through Chase. Once I started using their online banking, I was genuinely impressed. It worked so smoothly that I eventually decided to switch over from PNC Bank entirely, and I'm glad I did. I've seen some negative reviews for this location, but I honestly don't understand them. I rarely need to go into the branch, but every time I have, I've received excellent customer service. The only "problem" I ever run into is getting stuck behind someone at the ATM who clearly isn't familiar with how it works and is trying to do huge banking transactions--lol--but that's hardly Chase's fault. When I came in to open my account, the team was welcoming, patient, and extremely helpful. Between the great online experience and consistently friendly in‑person service, Chase has earned my trust. I'm very happy I made the switch.

PROBLEM: Several months ago I closed a checking account at Chase Bank and I have documentation to…read moreprove it. That same day, I opened a checking account at a different bank for convenience purposes. Chase didn't really close my account that day as I was lead to believe though. So, when Medicaid received my renewal forms, it looked like I lied because I did not mention the Chase account. On Medicaid's end, it looked like I had two checking accounts, which is taboo. For this reason, my Medicaid was terminated for about two days before I could get the issue cleared up. As a result of that two-day lapse of coverage, my food assistance was delayed almost two weeks and now my Social Security check (my only source of income) has been cut $250. I made my situation very clear to the Banker who was supposed to close my Chase account. He smiled and nodded as if he was listening AND understood the potential problems it would cause me if that account wasn't truly closed that day. SOLUTION: Banks need to provide education to employees regarding the needs of customers who are on Social Security, disability, or other public assistance and make sure their policies are not detrimental to these customers. REALITY: Guess who isn't picking up her new phone at Verizon today?

This set of administrative offices is located in a large parking lot. There are some amenities…read morenearby that you can walk to but this here is driving country! The building is tastefully designed and exudes strength and stability. It is easy to see the sign. Getting into the parking lot can be a little challenging because of the set up of the roadways and intersections nearby. The parking lot and building are maintained very well. They are clean and clear through all seasons. This building is functional and appropriate for its use and setting.

Incredibly poor service. Went in and opened an account because i just moved and there's a branch…read moreright by my house. I gave them a check to deposit, it took the teller about ten minutes to finally give me a receipt for a simple deposit. Then a few hours later someone from PNC calls me and tells me that I owe them $25 to deposit this check, and I have to come BACK to the bank, to give them money, to take my money. What kind of service is this? If I want to pay a check cashing fee I'll just go to a liquor store. When I asked them to waive it since it was their mistake and honestly I just have no issue going somewhere else, they said they won't waive it. It's good to find out early that they're going to treat you poorly, so I just closed the account within days of opening it.

I was trying to get a new Computer system for my company. The bank rejected my funding needs. I…read morewas a bit concerned at the initial bid Westfield provided, but the costs came in a bit below what I was initially quoted and was competitive with what the bank was going to initially charge. Turnaround was quoted as 24 hours for the terms and actual approval was slightly longer, but still within two days. Getting phone confirmation was helpful so I could continue setting up the new office. Strong recommend.

From the owner: Business only financing at competitive rates. Wide variety of loan products to fit all your needs…read more Call us and see how we can help you finance your business's expansion. Next day closings are possible at Westfield Funding.