Lovely big drugstore. Open until 8 pm (which is later than many shops). Convenient self checkout…read more Has everything you need.

I've been trying to be very patient with this store over the past year as its the closest pharmacy…read morewith decent hours, but I have to say, it's really quite awful. The people are friendly enough if you ever get to talk to them, but they don't answer the phone. If you can even get through - it gives the engaged signal more often than not! - the pharmacy team doesn't answer the phone for hours and hours. You can call repeatedly and just sit and listen to it ring and nobody answers about 90% of the time. I have a small child in a stroller so I have to use the lift to get to the pharmacy, and about 50% of the time when we go, the lift is broken. Again, the staff are very friendly and try to be helpful when they let us use the freight elevator, but it's dark and screechingly loud, so the baby pretty much screams for a good 15 minutes after that. It's gotten so bad now that if she sees we're going back to that other elevator, she starts having an immediate meltdown. This pharmacy offers "automatic" repeat prescription service, but it is NEVER automatic. You have to call them and badger them to actually get it repeated (and when they don't answer the phone, that's very difficult and can take DAYS OF CALLING). Even once they do get the prescription in order, they don't send the text that it's ready for days and days. Sometimes I've called, confirmed my prescription has been sitting for days, I come and collect it, and then two days later I get the text saying it's ready. I've had them test text me in the store and it works, so it's not my phone. It's something in their system, or else a human is not marking something for a text to go out, or something. Really poor service for those of us who need our regular medications. If they weren't affiliated with my clinic, I'd leave and never return. In fact I'm thinking if I can't get this current phone call through by noon, I'm just going to leave. I've really had it. Not answering the phone is unacceptable.

Superdrug is a good store for things such as make-up, skin care, hair products and many other…read morethings. I find this store a good place to shop as not only is everything set out in a way where everything is found easily, but also it is also a lot cheaper than certain other stores. It has every basic cosmetic need and despite it being much cheaper, the quality of the make-up is as good as the more expensive version found in other shops and the store is never over crowded. All the staff in any superdrug that I have been to have always been kind, warm, helpful and friendly towards me.

This has been refitted as I think Alliance was taken over by Boots and in a shop this size it has…read morebeen spoiled, with really cold and unnecessary air conditioning, harsh lighting, CCTV, confusing cheapest free offers and no privacy (I feel giving address in a shop where you could then be followed must be some Boots policy and a gift for stalkers). Also if you have an unusual condition (like me) its likely you will be questioned about your prescription because it is a different dosage or something like that and it can be humiliating. I would only ever use again for irregular prescriptions for ordinary everyday conditions.

Great pharmacy in the middle town. Everything u need plus prepackaged sandwiches and a cold…read morebeverage. Outstanding selection of boots no 7 beauty products and a very lovely lady to help with product choices

Did not know what a totum student card was despite it being on boots and totum website that you can…read moreuse totum card at boots. Refused to give me a print of my receipt. Went against government advice regarding a product recall. The supervisor was abusive towards my husband, child and me despite us doing everything they told us to do.