Delighted with my experience with Atwood Management, so I have to leave a review! The staff are so…read morekind and easy to work with.

1. I'm writing this to express my complete dissatisfaction with Atwood and the unacceptable…read moreexperience I've had as a tenant. What should have been a straightforward maintenance and service process turned into months of frustration, negligence, and unprofessional behavior. 2. From the beginning, I made every effort to handle issues properly and respectfully. Unfortunately, Atwood's response to my concerns showed a serious lack of professionalism and accountability. I expected communication, follow-through, and basic courtesy--but none of those were consistently present. 3. One of the most significant problems was the refrigerator issue. I went without a working fridge for three long months. Despite repeated requests and follow-ups, I was given excuses and delays. No one should ever have to live without a refrigerator for that long, especially when rent is being paid on time. 4. During this entire period, there was no sense of urgency or compassion from Atwood. Each time I reached out, I was told someone would come or that parts were ordered--but nothing actually happened for months. It was not only inconvenient but also a clear example of poor management and disregard for tenants' basic living needs. 5. Maintenance is supposed to provide support and ensure livable conditions, yet they repeatedly failed to show up or complete jobs as promised. I lost count of how many times I was told they would arrive, only for no one to appear. It's hard to have any trust in a company when their own maintenance staff can't follow through on simple repairs. 6. What made matters worse was the retaliatory behavior. If you challenge them or prove them wrong, it feels like they take it personally. Instead of addressing concerns professionally, they become defensive or uncooperative. That kind of attitude is toxic and unprofessional in any business, especially one that deals with people's homes. 7. I should not have to worry about being mistreated simply because I spoke up for myself. Tenants have every right to request proper maintenance, fairness, and honesty. It's not retaliation-proof to expect the services you're paying for--it's basic decency and part of the agreement we sign when we move in. 8. This entire situation has left me with deep disappointment in Atwood's operations and how they handle tenant issues. The lack of responsibility, professionalism, and care is something I would never want anyone else to experience. Too often, tenants are treated as if their voices don't matter--and that's exactly how I felt. 9. I hope Atwood takes this feedback seriously and reviews how they manage maintenance requests and tenant communication. Ignoring or retaliating against tenants who raise valid concerns is not just bad business--it's unethical and could easily border on legal misconduct if it continues. 10. For anyone considering renting or working with Atwood: think twice. I would strongly recommend looking elsewhere. No one deserves to wait months for essential appliances or deal with unprofessional behavior. I'm sharing this so others know the reality before they go through what I did. I would never recommend Atwood to anyone.

SLUMBLORDS! I rented a property managed by HOM Properties in…read morethe Rochester, Minnesota area and want to share my experience to alert other potential tenants. The original rental advertisement listed a specific monthly rent amount with no mention of additional responsibilities or fees. However, at the time of lease signing, I was informed that the tenant would be required to handle all landscaping duties for the property. If I declined to perform the landscaping myself, an additional $200 per month would be added to the rent. This condition was not disclosed in the listing or any prior communications, which I found to be misleading and a significant departure from the advertised terms. During the tenancy, repair requests were frequently delayed or resolved inadequately, leaving issues unresolved or only partially fixed. At the end of the lease, I thoroughly cleaned and restored the property to excellent condition, documenting the move-out state. Despite this, HOM Properties withheld my entire security deposit (equivalent to four months' rent) and assessed additional charges of $4,800. When I disputed the deductions, they threatened legal action if the amount was not paid, noting their ownership of over 200 properties in the area and suggesting they had substantial resources to prevail in court. These practices--including undisclosed add-on fees for landscaping responsibilities, inconsistent maintenance, and aggressive deposit withholding--appear to place tenants at a disadvantage, especially those with limited financial resources. I strongly advise anyone considering a rental from HOM Properties to: * Insist on all terms, including any tenant maintenance responsibilities (such as landscaping) and associated fees, being clearly stated in writing before signing. * Thoroughly document the property's condition with dated photos and videos at move-in and move-out. * Be prepared for potential delays in repairs and challenges in recovering the security deposit. Prospective tenants should exercise caution and consider exploring other management companies in the area.

This rental company preys on young college students. They charge rent 2 times the value of the…read moreactual property. The roof was concaving on our house and the foundation leaked everytime it rained or the snow melted. They never fixed it like they claimed to us they were going to. They have so many "charges" in the lease and are quick to add them to your account without even explaining them. They scam you out of your deposit as well. I would never recommend renting from this property management company ever!! Their houses are all dumps. I would not even give this company a 1 start, but yelp makes you. Otherwise I would rate them a 0/5

SMR hands down does a great job. You listen to the lease rules and all is good. They try to update…read moreunits as much as possible. So much work is always going into the building and they do a great job! ​

I lived at Meadowview Townhomes in Sleepy Eye for 3+ years. SMR took over management about halfway…read morethrough my stay, and things continually went downhill from there. Maintenance requests were ignored, nothing was done when I called the police about domestic assault/noise complaints and reported it to management, and our rent was increased by $100 per month for "property improvements". When I finally decided I had enough of this nightmare, I did my part to clean up the apartment in order to receive my deposit back. I had the carpet professionally cleaned, scrubbed both the toilets for over an hour, and made sure I left everything in better condition than when I moved in. I even bought four new blinds for the windows (totaling $260) because I wanted the new residents to have a better experience than I did. I received my deposit in the mail 2 weeks after moving out, but they had deducted over $300 in charges/fines. Some of the items listed were completely out of my control, such as hard-water stains in the toilet (they were there when we moved in, we were also never provided a water softener, and then told that we would have to buy our own water softener if we wanted one). Additionally, there was a master lock half-installed into the bedroom door, but I figured it would be fixed eventually so I didn't mind. I was just excited to move into the apartment. This was deducted from my deposit and required 2 hours of maintenance (???) to fix. $40 stolen out of my pocket ($20 per hour). I mentioned before that I had the carpet professionally cleaned, but I was charged $125 because I didn't leave management a receipt, which was never mentioned on any paperwork. Furthermore, they added on ridiculous fines: $16 for "glass globes". I asked management what these were and where these were replaced, and I was told I would need to speak to her boss about it (?). Definitely not the right answer. I could list about 100 other things wrong with Meadowview Townhomes, but I think you get the picture. SMR has the audacity to steal from their residents' pockets in order to fix their rundown apartment complex. The extra $100 per month they added to everyone's rent went towards a new sidewalk... which only ran from the street to the managers office. What a disaster. Drugs, violence, and constant law enforcement at the apartments. I was trying to raise my newborn daughter here. TERRIBLE IDEA. I didn't get very far after complaining to management, and I figured I wasn't going to receive any further reimbursement. 0/10. Worst experience I've ever had renting. If anyone ever asks me about Meadowview Townhomes, I will steer them as far away as possible. Please pass this on if you ever hear anybody interested in living at Meadowview Apartments in Sleepy Eye.

I rented from one of Joe's houses, and it was a terrible renting experience to say the least…read more When we first moved in the house had not been cleaned at all. We spent hours cleaning. Even though we cleaned everything, the house was still caked in dust and dirt because it's so old and not properly taken care of. The house is dirty and musty and no amount of cleaning will fix it. There were holes in the walls and chipped paint everywhere. The landlord said he would fix the paint on the walls over winter break, but that never happened. We also had a huge crack in the ceiling from an upstairs toilet that overflowed a year earlier. It took about a year and 4 months for him to fix it. In the summer we had significant problems with bugs and had to throw out a lot of food because bugs would get into it. In the winter we had significant problems with mice. We asked the landlord several times to take care of the mouse problem. It took finding a mouse in my bed for him to finally call an exterminator. That was about three months after the mouse problem started. Joe expected us to show the house to potential leasers which was annoying because people would show up at our house without any notice. Additionally, he illegally entered the property at 7am with no notice while I was asleep to show the house off. After all of this, he still took a significant amount of money out of our deposit citing "cleaning." The house will never be clean because it was never taken care of and is now caked in dirt and dust. He also does not do any cleaning or updates. He leaves it up to the next residents at move in. Save your money and your sanity. This was the worst renting experience of my life.