Don't go here unless you want to be treated terribly. My friends and I have been living in Madrid…read morefor 3 months and no where has compared to how bad they treated us. They acted like they couldn't hear us when we asked for a sample and then gave us less than what can be considered a sample. When we ordered ice cream there was no effort for it to be made quickly and eyes were rolled. The ice cream was mediocre, and the incredibly rude staff made it not worth visiting at all.

For spain, the gelato will hardly get better than this. Not that this place genuinely deserves five…read morestars, but considering the location and context and setting, i will give it five stars. Plus it keeps me coming back here. The chocolate and pistachio flavor is amazing. But the ice cream melts really quickly so i recommend eating it quickly. Also the CONE is very good!! You won't regret getting it on the cone.

Pretty disappointing , not sure what is all the tape all about . Is this all a 3-star Michelin chef…read morecan do when it gets to ice cream ? This is essentially an upgraded soft serve - we go the chocolate flavor (you have only 4 options ) , they do not give any tastes so you hope you made the right choice . The flavor is altogether pretty good (3.6/5) considering it's a soft serve but the overall experience is truly subpar . Recommend to look for other options

I got gelato and three toppings wrapped in a brioche bun, and this was MUCH better than the other…read moretimes I've had it in other gelato places like Grom. The caramelized hazelnuts were large and chunky and I really enjoyed the experience!

Great tasting frozen yogurt with so many great toppings. Busy place. Worth the wait. Friendly staff!read more

Temperatures of close to 40°C do funny things to an Irishman's brain. Seeking some shade under the…read morecanopies of Calle Preciados, I was sure I was hallucinating when I saw that the building with the sterile green and white signage wasn't a pharmacy, but instead filled with people eating delicious frozen yoghurt. It was good, so good that we ended up returning over and over again during our trip. I developed a bit of an addiction for their granizados,. These aren't anything more complex than fruit slushies, but absolutely essential after a few hours of trekking around Madrid. Luckily for us, Llaollao are open late into evening and pretty ubiquitous around the Gran Via area. Recommended for anyone who wants to indulge their sweet tooth in a (relatively) healthy way.

What a great little gelato spot. However, not just gelato but pastries and other sweet treats too…read more The flavors are plentiful and delicious. Also, the staff is extremely nice and welcoming. This is our new favorite gelato spot in Madrid. Enjoy!

One of the best ice cream places in Madrid, authentic italian artigian gelato, with real italian…read morecoffee and amazing sweets!!! They change the tastes of ice cream depending on the season and all of them are amazing (their fruit gelato options are unbelievable fresh). I don't tolerate milk very well but this is the only ice cream which never makes me feel sick or heavy after eating. the place is small in the first floor but they have several tables downstairs and also some in the street. Don't miss the affogato (coffee with ice cream) and... nutella crepes :).