Mark takes very good care of my son and has been since he was 9 months old. You can expect TLC when…read moregoing to him.

I've know David since 2017 while working at another shop. I like his attention to detail,…read moreprofessional, and that he gives me what I want abs also makes appropriate recommendations so that I look my best all the time. I appreciate that!!!! I travel 50 minutes to go to his current location in Chester NJ -- he's still the best!! Always positive, always professional and always gives he an AMAZING cut and beard shaping. I would never trust anyone other than him with either!! David is the best !!!

Careful which chair you sit in, unless you are going to Marine boot camp - where their barbers will…read moreadmire the job these women have done on your now unrecognizable head.

Went for the first time today. Ginny did a great job. Old school, no appointment necessary…read more Reasonable price. Cool atmosphere. I highly recommend.

Excellent exerience: Norma gave me one of the best haircuts I've ever had, and shaved me almost as…read moreclose as I shave myself.

They gave me an amazing cut. Made me look like a new person. Would highly recommend. If you do go I…read morewould book with JP. Everyone was kind and accommodating.

My son received a great haircut last Sunday on our first visit; Ray was very nice, cheerful fellow,…read moreefficient and skilled. Our new barber shop!

Good hair cut, good conversation. I recommend it 100 percent. Good place for those first time…read morehaircuts for little guys.

I decided to come in here since I needed a new barber in the area since I moved 45 minutes away…read morefrom my old barber and I am grateful I made the move. Adam, the owner, cut my hair and he was both genuine and great with his skills. People came in to drop by to say hi which I love to see and it seems like his family-established place is held in high regard in the community. The place is lined with awesome posters and a heavy punk influence, even hearing some 70s proto-punk when I got it (which I love by the way). The overall vibe II get is small town camaraderie with punk influence and great charm. I definitely found my new barber for years to come, but I want to recommend this place to everyone as well.

Aside from giving great haircuts, they are always very friendly and accommodating. Having…read moreappointments makes it very convenient.

I've been going here since they first opened at their previous location and couldn't be happier ,…read moreMy haircuts are always done exactly how I like them, I wouldn't trust anyone else. With the seemingly endless amount of barbershops in town it's really good to know they're an actual state licensed barbershop its super clean, they're friendly, and have a perfect relaxed vibe.

Prices are a little high. Haircut was decent. I would give them another try but hard to break away…read morefrom other local barbers in Hackettstown. Decent 3 star.

This is the place I go for a cut. Elvin is my barber. Great guy, friendly, professional &…read morepersonable. Place is always clean. There are tv's to entertain us customers. I'm always taken at my appointment time and if I do have to wait, it's not for long. I book online and usually pay ahead of time as I rarely carry cash. It's convenient.

We have been clients pretty much since first week they opened this location. We live right around…read morethe corner and always look to support locally first. We always book two cuts back to back. Yesterday, our usual had no openings so we went with Luis at 6:30 and 7:15. I don't want Luis to feel too bad about things because he is a newer barber and he did a nice job. Unfortunately, he took me a little late (maybe 6:45) which is fine but he didn't finish my cut until about 8:10. As it was approaching 8pm, I asked if he would have time to do the second appointment as well. He had no idea there was another appointment booked together. He said he's new and they didn't really train him on the system and he didn't see it. Totally understandable and he was very nice. He offered to stay late and do the other appointment but we really didn't have the time to stay until 9pm or later. I asked if instead he could refund me for the second appointment and we'd reschedule in the future. He again couldn't access the system which was fine, but he offered to leave a note and have the manager call me the next day. No problem. Nobody called me this morning so at about 11:30, I called in. After navigating the terrible automated answering system, I reached "somebody". I explained the situation and they seemed to know exactly what I was talking about (which tells me Luis did what he promised). I was told "that's not really how that works. You pay for the time in the chair and it's irrelevant how long the appointment takes, he offered to cut your hair and you decided not to. There's a 2 hour cancellation policy." I asked if I was speaking with the owner or manager, the person refused to identify themselves, told me they were busy with another client and said "if you want I'll refund you this time but in the future you have to cancel 2 hours ahead of time." I asked if there was a policy on an acceptable about of time to wait after the appointment time. They told me "I'm not going back and forth with you, I'm busy. You got your refund what else do you want? If you want to speak more about come down here and talk face to face." I asked who it was I should ask for when I come in and they said the front desk will know. I'm kind of saddened by the whole thing honestly. If there was even an ounce of professionalism or customer service mentality, we would have rescheduled and stayed as clients. I'm not sure how somebody would know at 4:30 that they wouldn't be able to get a haircut until 8:30. I don't know why the guy I talked to chose to be confrontational and act like we did something wrong. I do know, a barbers time is important. They deserve every dollar they get because it's a hard job especially starting out trying to build a clientele. Which is why we pay and tip ahead of time and then slip an extra $5 in cash after the cut as well. I appreciate Luis, and Erika because they have been nothing but nice to us. But a client's time is important too. If a mistake is made by the barber and it results in us not being able to sit for the cut, then it shouldn't be a guilt trip and a veiled threat of violence in order for us to get a refund. Sadly we won't be back

My fiance went for a haircut 3 days before our wedding. He brought a few different inspiration…read morephotos, both of him and of others. The haircut he received was flat out not good and nothing like any of the pictures he brought; I was speechless when he got home. The top was cut unevenly and way too short, especially at his callick in the front (even though he explicitly called it out and asked to leave that longer for more control). The sides are a terrible length that just poof out and make his hair look the same length all over. The back of his neck was shaved to narrow lines about an inch in on each side when the ask was a natural fade down to skin - I'm sure this will look very weird in 3 days for the wedding. I'm in tears that not only is this hair cut not "him," but it is worse than what he's been getting up the street from a walk in place for $20.

After getting a haircut and facial at the Den, my wife and I went out for dinner. We sat at the…read morebar, and after putting in our drink orders the bartender asks: 'I hate to do this but can I see some ID's, I just need to be sure.' I replied that it was no problem, and frankly, at the ripe age of 35 my wife and I were flattered. As he was looking at my ID, there was a clear moment were he recoiled in shock, after which he handed back my ID and said 'good for you.' Get the facial. The haircuts are great as well.

I am so happy to have found City Image and Grace! Took my 2 year old who has difficult to cut pin…read morestraight hair. Grace took her time and was so patient with him. The haircut is the best he has had and she gave him a little dinosaur on his way out.

I am new to the area and went in as a walk in. Valerie took care of me right away because she had…read morea spot open before her next appointment. She was very welcoming and friendly...AND SHE CAN CUT HAIR!!! I think I found my new barber.