I would not recommend this practice to anyone. I have been to see many doctors, chiropractors, physical therapists, alternative medicine practitioners, etc., and I have never experienced such poor service. I couldn't disagree more with the other reviews.
When I arrived for any initial visit, I waited for AN HOUR before I was seen by a counselor (not even the real doctor). During this hour, I had to fill out countless forms (most offices send forms in advance of your appointment, to cut down on wait time). I also had to watch an awful, corny movie from 1990 that told me how Chiropractic works. THEN, I had to read a series of laminated brochures.
After an hour, I was taken into an office with a counselor, where she proceeded to ask me a series of questions, most of which I had already answered on the 15 pages of paperwork I had already filled out. Then, she proceeded to quiz me (seriously, I'm not joking) on what I had read in the pamphlets!
The counselor asked me if I was ready for my xrays. Xrays? I haven't even seen the doctor yet. No one has felt my spine or examined me, and they already are telling me that I need xrays? I had to pay the full price for the xrays now, up front, and they would reimburse me later based on my insurance plan. (It is now 2 months later, and I am currently after them because they have neither 1. submitted to my insurance company or 2. reimbursed me for any amount. I cannot get anyone at the office to return my calls.)
THEN, they took me to another area where I waited for the doctor for another 10 minutes. Finally the doctor came in, pressed in a few places, asked me more questions I had already answered, and took my xrays. After that, I waited another 10 minutes to be adjusted by a different doctor.
A week later, I came back in to review my xrays. AGAIN I had to watch a different movie! And read different pamphlets! And again I had to meet with the counselor, who again quizzed me on the movie and pamphlets!
After we reviewed the xrays with the first doctor, they informed me that I would need to come for 60 visits. I would have to sign a contract agreeing to come for all 60 visits, and if I missed one without rescheduling right away, I'd be fined! I would have to come three times a week, no exceptions. The total expense for the 60 visits (even with my insurance's contribution) was over $1500. You had to either pay up front, pay as you went, or set up an auto debit, but you had to sign a contract AGREEING TO PAY FOR 60 VISITS. Is this a doctor's office or a car dealership?
I left and went to another chiropractor in the area, who told me this place is notorious. Since, I have met several other people who had negative experiences with this practice--some even got into legal disputes over their chiropractic "contract." read more