I live nearby and while I was on a walk last Friday, 7/11/25, I tripped on a shallow curb. I landed…read moreon my right elbow and left hand. I decided to check-in and make sure that I didn't break anything. The registrar started asking questions and within minutes I was taken back to an examination room. The nurse arrived shortly after I arrived, took my vitals and advised me to complete the intake forms, on-line. The doctor entered, examined me and ruled out broken bones. The facility was clean and well organized. All in all, my experience was great.

Do not come here if you want real medical help. I came in for pain all on my right side of my face…read moreand ear. I came in with my mom with a towel on my right eye and a heating pad on my right ear and in obvious extreme pain and discomfort. It was completely empty but felt like it took forever to see me. I was on some antibiotics by my primary care for a couple days that weren't working and I expressed to them that and my right eye was glued shut with white/ yellow puss. They said there's nothing more they can do and took me home with some eye drops. Well after 2 days of trying to ignore my pain I decided to go to another er and found out I had mastoiditis and needed to be treated immediately with surgery and a week in recovery in the hospital and iv antibiotics in the hospital and 2 more weeks on a picc line. And I'm now on oral antibiotics for another 2 weeks. Never coming back here again!

I had really bad altitude sickness and the ladies here took such good care of me. They were so kind…read moreit was so amazing. They also got me in a bed within like 5 min of getting there. Couldn't recommend more.

I was told I didn't need to pay when I left and that insurance covers it. Two weeks later I get a…read morebill in the mail and the amount is outrageous. Find somewhere else to go. The reviews don't lie. Insanely overpriced for a very long wait, quick look, and no prescription. What a rip off

I am beyond disappointed with the care I received at Adventist. I came in struggling with…read morepneumonia, and the doctor I saw completely brushed off my concerns. Despite telling me they would prescribe Prednisone to help me breathe, they never actually called the prescription in. I relied on that medication to recover, and their failure to follow through has left me in a position where I can't breathe and my condition is rapidly worsening. Furthermore, I specifically asked the doctor to check my ears as I was feeling pain; I was told 'everything was fine.' Less than 24 hours later, I have a massive double ear infection. Because of this negligence and the lack of promised medication, my family has had to travel out to help care for me while I consider returning to the ER. This level of dismissiveness and lack of basic follow-through is dangerous. If you are looking for a provider who listens and actually manages your treatment plan, look elsewhere.

Incorrect tests / procedures ordered. Pump as many drugs as you can sneak into patients. Keep…read morepatients in bed and immobile as long as you can so they get bed sores and it minimizes care effort. If those are your top 3 hospital characteristics when choosing where to go, then definitely go here. Littleton Adventist Hospital is now called Advent Health. The transition to the new organization didn't improve anything that I observed. Food did seem to go downhill though.

Went with an excruciating kidney infection and was treated like I was pill seeking while in the…read moreworst pain of my life Just don't go in pain, and you will be great!

Fast and thorough service! Friendly personnel from desk services to nurses to doctors!read more

We entered around 8pm on a Wed night. Immediately greeted by staff. A nurse came out within 3 min…read more to take us back. My husband had had a work injury the evening prior, & they sent us here. Two nurses came in. EXTREMELY efficient, friendly, kind. Asked all questions patiently. We were not rushed. We were asked if we needed any additional support also. A Dr. came in within 5 min (or less) after the nurses had finished their part. He was professional. (Not great bedside manner, possibly he's young?) wasn't thrilled with his responses. He did treat my husband. Provided a first dose of medication there. And a prescription for him. That was wonderful. Later, when we returned home, I was able to better process what he said. I slept with relief. My husband is fine. Again- the nursing staff are +++++, as are the welcoming staff. So thank you. Also- when I called the next day to give them the workers comp information (nobody was there to assist us the night before) That staff was incredibly helpful.

Took my 11 month old here and they took excellent care of him after he got the nasty GI bug going…read morearound. The nurses were so compassionate with him and understanding with us as first time parents! The doctor was thorough and gave very detailed discharge instructions so we could care for him at home post discharge! Highly recommend if you need an emergency physician, to come to this beautiful facility!

I am disappointed with my experience regarding the billing process. I initially visited urgent care…read moreand was referred to the ER. At that time, I attempted to pay my co-payment, but was informed by staff that no payment was required due to the transfer. At the ER, I paid a $200 co-payment on two consecutive days. Approximately one month later, I received a bill for an additional $25 co-payment. After learning that the initial information I was given may have been incorrect, I paid that balance. However, I have since received another bill for an additional $25. This experience has been frustrating, primarily due to the lack of clear and consistent communication about billing at the time of service. Patients rely on accurate information, especially during medical situations that are already stressful. I would appreciate greater transparency and improved coordination in billing practices to help prevent similar situations for others in the future. I have now noticed that I am not the first to complain about such a situation, perhaps you can do something about it rather than referring previous patients to the billing department who do not help resolve any issues. TRAIN THE STAFF at the facilities in how to be transparent about your billing and make sure they understand that you send bills for the provider SEPARATELY then the bills sent for the facility.

Shelby, Dr. Sage and Jake were really good, with additional suggestions for the issues with the…read morearthritis in my foot

We had an emergency and the person we brought in lived so what more do you want from a hospital?!?!…read moreEveryone was nice but again I didn't care if they were nice as long as they helped in my emergency and that is exactly what they did.

I recently spent some time at this hospital, and despite the difficult circumstances that brought…read moreme there, I can honestly say it was a truly great experience. From the moment I arrived, I felt safe, cared for, and genuinely supported by the staff. The nurses were incredible--compassionate, attentive, and always making sure I was comfortable. Abby, Mauve, Cynthia, Sara, Julia, and several other amazing nurses took such great care of me. You all truly made a difference, and I'll never forget your kindness and warmth. The doctors were also wonderful--thorough, professional, and always willing to answer questions and explain things with patience and clarity. I know the online reviews may not all be glowing, but please don't let that deter you. Everyone's expectations are different, and it's impossible to please everyone. What I experienced here was genuine compassion and quality care. Thank you to everyone who helped me during my stay--you're all truly amazing! With gratitude, Claudia Olsen

I was able to be seen within 5 minutes of checking in. Both nurses, Maria & Ariel were great. Ariel…read morewas so kind, patient and can tell she actually cared and wanted to understand what was going on with me. Dr. Fouts also took the time to explain my results, next steps and sympathized with my current issues. I did not feel forgotten, did not feel rushed and overall it was a great experience. Also, Nurse Maria ended up helping me by giving me extra advice to get in to see an ent when she didn't have to. I am appreciative of that. To top it off, I just received a follow up call from Nurse Ariel (I've never received a follow up call by an RN) so it was nice to hear her wanting to check on me. Amazing staff and deserve the 5 stars

I was here on January 28 during the day. I had the best care here. Everyone was so kind and…read moreattentive. They were very complete in their treatment. This is so close to my home too. Thank you Advent Health Southlands ER for the exellent care. I recommend them to anyone needing emergency care.

I'd strongly caution anyone considering this "Emergency & Urgent Care" location due to opaque…read morebilling practices and a lack of meaningful disclosure at the point of care and I should have read the reviews here before visiting. I visited during posted urgent-care hours after a fall. CommonSpirit's public-facing website describes urgent-care pricing during specific hours and states that patients will be informed whether their treatment or testing is being billed at an emergency or urgent-care level. That did not happen during my visit. After the visit, I received a CommonSpirit facility bill totaling $38,591.97 in gross charges -- roughly $31,999.44 of which was for a single CT scan. For context, a brand-new CT scanner costs around $100,000. My concern isn't with the clinicians, who were professional. My concern is with the disclosure practices of the facility itself. Don't assume an organization has your best interest in mind simply because of its marketing or its religious and mission-driven branding. Ask explicitly, before any test or treatment, whether you're being billed at the emergency or urgent-care level -- and get the answer in writing if you can.

DO NOT GO HERE! They will charge you $500 just to sit in their waiting room. Went in with a case…read moreof strep throat (very basic but severe). Saw a doctor for 2 minutes, a nurse for 2 minutes, no strep test (was really bad), got a prescription and left. $600 total for that visit. Go to NextCare urgent care or Little Clinic. Went to Little Clinic a couple days before this and the same type of visit for a different person was $115. Seems like fraud to me.

The best thing I can say is DON'T. In the past year, I've called 4 times to get some additional…read moreinformation on different conditions. Each time, I left messages for the provider, and the message I got back was, "the provider says you have to come in." These were relatively minor issues that, in the past, other offices were able to answer over the phone. We all know that health care is now big business and the providers don't get paid unless they have someone come in. Recently I called to set up an appointment with an alternate provider (in the same office), and I was told that wouldn't be possible. They even put me on hold to verify this. I have never experienced this before. After reading some of the other reviews, the providers might want to take a serious look at the office staff. It looks like the days of Dr. Welby are in the past (Google it).

very unpleasant and unprofessional front desk staff. they always are short, unfriendly and…read moreunhelpful. not only has my experience with them been poor, but specifically calling to schedule appointments is a pain. I have spoken with Heather multiple times and she is rude and unpleasant, she cut me off multiple times, has scheduled me incorrectly and has been incredibly condescending. I really enjoy the provide I'm seeing and I'm really disappointed no one else at the practice seems to have the same care and compassion for their patients.