Very quick response for the inspection of a home we are purchasing. Report was very detailed and…read moreexplained all we needed to be aware of, and even checked items that we missed in our personal inspection. On the items that were an issue, there was a link provided for references to address the issue, which is extremely helpful, since we are not from the area. I would highly recommend your service to anyone looking to have a property inspected.

Thank you for a very detailed description of our home inspection. The pictures and explanations are…read morevery understandable.

Buying a used home can be daunting, so many unknowns in what the house is hiding. Well Russell…read moretook out all the stops when inspecting our future forever home. He found things we missed and provided a thought report on the good, bad and ugly. His final report was exceptional and well documented. We are pleased to have had Russell with Home Appeal do the inspection. This added a great peace of mind before buying our home.

Russ and his wife worked me in one day after calling about mold in our bathroom. Doing a full…read moreinspection of all my concerned areas. They informed me what was causing the household mold within our bathroom and how to clean it. I was very thankful for them as I have two children. If you need a good house inspection or mold inspection check them out.

We were selling my father's house as he passed away last year. We needed to get the house cleaned…read moreand ready to put on the market. He had been a smoker and lived in the house for over 30 years. They did a magnificent job! They washed the walls, the windows, did it all!! But the most important thing was, there wasn't the intense smoky smell anymore!! Very very hard workers and so nice! Thank you so so much!

When it comes to getting someone you can trust to clean your house, it's really a challenge. The…read morefolks at Legacy do a great job cleaning our house, they are super nice to our dog, and are really professional. We have been very satisfied with working with Stacy and her team!!

This company repainted the interior of our home. Fantastic job. They were on time and worked all…read moreday. Meticulous about protecting furniture, floors, etc

Javier Ramos and his crew painted our entire newly constructed home and did a fantastic job. They…read morewere attentive to detail, communicated clearly throughout the process, and kept everything clean and organized. The finished result looks beautiful, and we truly appreciate their professionalism. We will absolutely use them again and highly recommend them.

Great guys, hard working and fast! They disassembled a metal shed and small swing set in no time…read moreflat! Loaded up everything I needed gone! I highly recommend these guys! Awesome job and great price!

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

Zachary Mills is amazing. He inspected a 9,000 sq. ft. home and completed a 134 page report of…read morefindings (to include a compromised structure, safety hazards, and non-disclosures that would have cost my family thousands upon thousands of dollars). He provided excellent service. I was heartbroken about the findings because this was my dream home; but, I am extremely grateful that he was thorough, detailed, professional, and efficient. I will not buy a home, take an unmitigated risk, nor purchase a home without him. After thirty years, 18 duty stations, he saved us from what could have been the biggest and most costly mistake of our lives. Thank you, Zachary. You're phenomenal.

Recently I needed a home inspection done. I had a bad experience with a previous home purchase, so…read moreI was nervous. Zachary took all the time needed to explain his process to me. He truly went above and beyond in everything he did. He communicated what needed to be done. Above and beyond doesn't begin to cover it, he was incredibly thorough. He took care of me as if I were his own family. I like to learn, and he was willing to take the extra time to show me things so I would understand. I recommend him very highly. If there were an option for 10 stars, that is what I would give him. Thank you Zachary and South Star Home Inspection!

Just updating my previous review, when the Techs were out at our house playing "Good cop Bad cop"…read morewith me, one of the Techs asked my wife what we were expecting to pay for the system, found this to be an odd question to ask the customer. When my wife replied, the Tech laughed at her. I should have kicked them out of the house right then and there. After 2 hours of the 2 techs poking around my system and them putting me on the phone with a sales rep, they refused to give me a quote until my wife was present, she was working at the time. Again I found this odd, my wife and I had decided by that point that even if they came in as the lowest bidder we were not using them. I still have not received any pricing from them, and we went with a local "Mom and Pop" company and got the system for the price Eagle Pros tech laughed at us about. I don't know who trains these guys to deal with customers, but they definitely need additional training. Wish I could give a "Zero" star.

They sold me on the benefits of using their Bosch app to diagnose and deliver reports to me about…read moreusage, etc. It's been almost two years, my app first directed me to a contractor in CA. Now it's not connected to any contractor. They stood me up on an appointment this morning, not returning my call. They've sent so many technicians out for this tweak and that, I told them I should get an invite to their Christmas party. They're nice, but they haven't delivered. And the worst? They seem to be using a call center for customer service.