I overall like Waitrose, however this particular one distinguish with utterly unfriendly and ignorant staff. The last three times I have visited the store, there were trollies everywhere,3 staff members was chatting between each other, clearly "cracking jokes " ,blocking the way to even walk out of the hall, didn't even react when I said "may I please pass". I believe the customer service could be a little more welcoming and compleasant. read more