So this place is a mess!!! Both in how it appears and how it's run! I went in before Christmas to have a photo artiplaqued. I informed the lady that I did not need my piece for Christmas and I was not in rush, however that didn't mean hold onto it until it was convenient. Three weeks later I called to see if it was ready and she had not even taken it to South Portland, was told it was going Monday and would be a week before it was back. Finally she called and told me it was ready, I said I would be their within the week. When I got there a few days later their was a sign in the door, "away at (I don't remember) will return February 1st) HELLO!!! Why didn't they mention this when they called. I wait until after the first and head over....closed on Mondays. Twice I drove completely out of my way for no reason. I will not go back, I had a very basic service done that could have been completed at any local framing shop, for half the time, the same price and with less headache. Better luck next time. read more