Been there twice for eye brows . Both times service was friendly and quick.. got me in even a bit…read moreearly ! Service was great !!

After 3+ years as a loyal client, I was deeply disappointed by how MKP handled a recent appointment…read moreerror. I was told one time over the phone (2:45 PM), but booked for another (10:45 AM). I didn't find out until I was already en route. Instead of understanding, I was charged a no-show fee. When I addressed it, I was met with dismissive responses toldI was acting "childish" and called me "child" for not accepting any thing else that a refund of the no show fee, multiple defensive emails over three days, and ultimately banned from the salon. I was even threatened with defamation for saying I'd share my experience via social media. Thankfully, my bank refunded the charge -- but the way I was treated by MKP management showed a complete lack of professionalism and accountability. I can no longer recommend this business.

Loved this place, the staff was very kind and the atmosphere was very calming. I got my eyelashes…read morepermed and they lasted a couple weeks although only one eye seemed to keep the curl while the other didn't so I looked a bit odd after a while. But I enjoyed my experience here

Asia was very nice and it was a great first time experience. I was happy with the results!!!read more

They have moved to a new location. I use Brianna for my skin treatment.. she's the best.. she will…read moremake sure you get the best results by being a little aggressive with technique.. better than all other spas in town. I saw the reviews and I feel the owner should not post business junk on social .. It's the cost of doing business. Sometimes you gotta eat up the cost.. some people are not meant to be entrepreneurs.

I don't mind paying for things, but I do have a problem being charged extra for no reason other…read morethan greed. I get Botox and filler, sometimes both at the same time. I don't want to spend too much all at once, not because we can't afford it, but because it's just who I am. I have a complex with spending too much at once, even if we can afford it. Recently, I visited Brows & Beauty for lip filler and cheek filler, and used Cherry to check out as I've done at other local aesthetics offices before. This time, however, I was charged an additional 10% ($124) merchant fee on top of my balance just for using Cherry. Samantha told me, "if you use Cherry, it will be an additional 10% merchant fee." I questioned it. They claimed it was based on credit, but with an 826 credit score, I know that's not accurate. After paying and leaving, I reached out to Cherry and found out that charging a merchant fee violates their contract (see screenshots of my chat with the Cherry representative as well as the Cherry contract). I also learned their merchant fee is much lower than the 8-10%+ Brows & Beauty has been charging clients since 2022. This feels like dishonesty and taking advantage of clients who trust them. Upon learning this, I filed a complaint with Cherry against Brows & Beauty, and feel compelled to now let others know what they are doing, as I feel it is morally wrong. Imagine being so greedy that you impose an extra 8-10% fee on clients who need to use Cherry, simply because they can't afford the $500+ for Botox upfront and just want to feel good about themselves. Some people are already struggling financially, and Cherry offers an alternative - only to have them charged extra on top of that! Charging extra fees when it's against contract is a choice, and not a good one! I decided to share this on my personal Facebook page, so others could be aware that if they visit Brows & Beauty and choose to check out using Cherry, they are not allowed to be charged the Cherry merchant fee. Brows & Beauty saw my post, and decided to make a dancing reel about it, mocking my post. I am glad they found humor in stealing money from their clients for nearly 3 years, because that's ultimately what they were doing by imposing a charge they were not supposed to add on, per their contract. Do better Brows & Beauty, or remove beauty from your name, because what you are doing is ugly!

I asked this lady to make my eyebrows evenly plucked so they have an arch in them and instead she…read moremade them straight lines across and pencil thin

Overall, I had a really positive experience here! There was one woman working, but I only waited…read moreabout 10 minutes before I was serviced. She was very kind and attentive to how I wanted my eyebrows threaded. She did shape them a bit more than I had envisioned, but they still turned out great. My only improvement is that the store itself could have been cleaner; general dirt and dust was evident on the floor and counters. The woman working did change gloves between customers and wore a mask the entire time. All in all, I'd recommend if you're looking for a good threading place.

Love it here been coming for years they are so nice and friendly would recommend Ida if your bookingread more

I went here for the first time today, my husband said I could get whatever package I wanted as a…read moreMother's Day gift, so I've really been looking forward to it! I was not disappointed, I had a great experience. I purchased a package where I had use of the sauna, then had a body scrub, massage, lunch and then a facial. It was about four hours total and super relaxing. I have no complaints. Everything was handled in a timely fashion, the ladies who work there were all polite, professional and helped to create a peaceful environment. It smelled so clean when I walked in which made me feel good about what I was getting myself into. I enjoyed the use of the robe and footwear, solidifying the "spa experience."

Update: Had my first lash lift today with Kaliece for my upcoming wedding. It looks like I'm using…read moremakeup or a makeup filter but it's just my natural lashes after the lash lift!!! They look even better than I could have imagined or expected. Kaliece was so incredibly sweet and so gentle and really helped me relax and enjoy the process when I'd been anxious since it was my first time. I don't usually like anything near my eyes that I am not controlling! Haha She was confident and relaxed, which made me feel confident and relaxed. I will definitely be back! I didn't even know my lashes could look this good without falsies or mascara! I'm so grateful and excited!

Amazing experience! Woman managed, owned and staffed business. Mgmt/Owner is courteous,…read moreconscientious of your time, professional and thoughtful. The waiting area and restroom were super clean and comfortable. The salon responded to my appt request right away and I lucked out and got a same day Saturday appt. Go see Kaliece. She's licensed, sterilized every step of the way, talked me through the process, has an amazing love for her work and attention to detail plus shes super bubbly and adorable. Salon location is very convenient. You will love it.

First I have to say this place is amazing, and it's where I'll be going from now on…read more The entire process was amazing, let's start from the beginning. Making the appointment was so easy on their website, they really care about what services you want. When I arrived the front desk lady was so sweet and pleasant and it was a great feeling, nothing felt rushed either. Sadie did my hair and she did wonderful, this entire salon and stylist are fantastic. Nothing felt rushed, no one seemed to be in a hurry. She also put just the right amount of product in my hair this is the first time I didn't wash my hair as soon as I got my hair done cause it felt greasy and just gross. It doesn't seem like they are just trying to get customers and trying to get the hair done super quick they really took their time. Prices to me seem very reasonable, and I'll definitely be booking my next hair appointment here.

I'm usually very nervous about doing anything with my hair because it's always been my safe place…read more-- but I went to Lani at Salon 501 and she completely understood me! I asked for lots of layers and curtain bangs, and she delivered perfectly. Not only did she give me the best haircut and style (and the most relaxing head wash ever!), but she made me feel so comfortable. Talking with her was like chatting with a therapist -- we connected about our husbands being in the military and the challenges of moving and finding a home, and she just got it. Lani is amazing at what she does and also such a wonderful person. I will definitely be a regular client!

I've been here in Columbus for 8 years and I finally found someone who can do my hair!!! I was…read morerecommended by a friend who told me that Katina does an excellent job and she's a delight to be around. She has great vibes and will guide you in how to take care of your hair once you leave her salon. Excellent service and job well done! Thanks Katina