Had my windshield replaced due to major scratches on old one also ask if they could install my dash…read morecam hiding all wires the owner said sure when I picked up car was vacuumed and wires to dash cam were hidden very professional job I would 100% recommend this company

Amazing owners I came in with a huge crack in the windshield of my new vehicle. Was almost positive…read morenothing could be done. He looked at it said he couldn't promise but would try would take about 20-25 mins. Came back all done 30 mins and I had a wonderful time talking with owners. Will sent anyone who needs a professional windshield repair or replace there in a New York min. Great business!!0

Had a windshield installed in Honda Accord. Great price and fast install. Call a day or so before…read moregoing so they will have the windshield you need.

This place is a hidden Gem!!…read more Let's start with Mark the front man of this location! Excellent human being very honest and skilled. The customer service here was beautiful to experience. They really aren't out to get you. There prices are more than fair. And the fact I drive 2.5 hours to come here says alot! Tip: Due to the Hyundai/Kia challenge my loving Hyundai was a victim. It took me months to find a window for my car and at a reasonable price. Finding this location on accident they have plenty of windows for us Hyundai owners! ... spread the word! Come here! Don't go anywhere else. Trust them! They are awesome!

Tammy was wonderful. Last week during our ridiculous heat wave, I was looking for someone to repair…read morea chip on my windshield because I was worried it would spread due to the humidity. She was extremely prompt not only with her initial response but also with her work. She provides free mobile service so she came to my job to fix my windshield, which took her all of 10 minutes. Very personable, professional & thorough. Her prices start at $0 (dependent on insurance company/coverage). I'd definitely recommend.

They claim to give you lifetime warranty but that's false. The guy who sealed my windshield was…read moresuper nice and I have a video of him doing, I have pics of the before he did it as well. I was told if the crack got worse that they would replace it. Well guess what? It got worse and when I contact them and sent them pics the lady made hundreds of excuses what costed it to crack and refused to help me figure anything out. I even asked for a refund since I was told they would replace my windshield and refusing to do so and again she refused to give me my refund. I sent her more videos and pictures where she can see that dates what the windshield looked like even before he sealed, I asked them what did her lifetime warranty actually cover and they ignored me, never acknowledged my question. Keep in mind I called and left a voicemail and emailed them before finally reaching out to them on Facebook messenger by pretending I needed I needed a quote just to even finally get someone's attention smh now working on a lawyer so that I can get reimbursed when I pay out of pocket to replace my own windshield after I was lied to by this company smh all I wanted was my refund

In the world we live in you got to work hard to get these five stars, oh wait if you actually…read moreprovide good service and quality products then it's not hard. I called a week ago made an appointment to get my vehicle worked on and they kept my appointment. Immediately they saw me, didn't charge me any extra while they were finishing my vehicle. Others were looking at the car while they were working on it and I'm answering questions? people are asking me about the vehicle? Guys are asking me "hey what percentage of tint did you get" and "do you think I should do it for my vehicle?" (I can't answer that for them but I guess they trust my judgment?) I know people love it, I'm getting excited and I haven't even got in the vehicle yet. Not sure why I'm going to be their first review but I'm glad that I am, so that now I can tell you guys and you'll be able to have a point of reference. I'm going to bring another one of my vehicles to get work done. I got a lifetime warranty here on the product ....well worth the visit.

What can I say!!!!! Milton does an outstanding job!!!!!!! Fabulous . Very professional fast and…read moreperfect Both my vehicles were tinted here... Always top notch

I just called this Auto Mechanic to get some general information about warranty whether it's worth…read moreit and how hard is it to deal with the car warranty insurance company and the actual mechanic because that's where the truth is with the mechanic. Jason the owner was gracious enough to spend a good amount of time with me explaining to me how these warranty companies work and what to look for and what to ask and he gave me a few recommendations. You know it's really nice of him to take the time out of his day to give me all these tips and I'm not even a customer. Just goes to show that this place is really a genuine place to go because they don't have your business and they're treating me this good. he also mentioned whenever you get a used car always come in and get an overall check which is $89. This way you get an out side true review of the car you are buying not just what the dealer is telling you. I never thought about doing that but I can see where the value would be totally with it. Thank you Jason you really gave me a lot of good tips and I really do appreciate it. I'm looking forward to using your services in the future. Sorry if my writing is bad I don't do reviews but I just had to give this to you because you were so kind and honest. Aloha Jennifer

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

Carstar Alan Conner Collusion did a great Repairing my…read moreTahoe. It looks great. Rear quarter panel damage/ repair. Matched the paint and repaired the damage . I also got it back As promised.. Great customer Service. Chester Virginia. NB

These people know how to repair cars and body work! We've taken our minivan (rear end and side) and…read moreour Accord (front end) after 3 separate incidents in last 4 yrs. Todd knows exactly what the process is and tells you what you need to tell the insurance company to get things done. They do great body work and make sure the paint job matches perfectly. They try to order OEM parts and may take longer but the results are impressive! We recommend them to anyone.

This place was great! I ended up having to have my car aligned! I called into Leete's and spoke…read morewith a sweetheart named Tim. He informed me that I could come on in to be service. I did not have a wait and was serviced immediately! The employees that I encountered were very nice. I was back on the road in no time! I would recommend this place for all of your service needs!

Don't waste your time making an appointment. They don't honor it. This business has declined…read moreseverely over the past year. I've been a customer for 14 years and I won't be back.