Walk into the light doesn't quite cover it here. Lights…read morelights and more lights. Every shape form and type you could ever think of. Except what you are actually looking for. The place is completely mad. Lots of choice but it is almost impossible to choose due to how crowded everything is. The actual fixtures look tired and could do with renewing the layout is very all over the place and the staff are hard to find. Upstairs is where they have a warehouse clearance. Lots of random bits which are heavily reduced and sold as seen. It's great if your are trying to fit out a house and cut the cost but take your time and go round everything.

Absolutely hopeless - zero level of customer service. Bought a chandelier that arrived damaged…read more Call to Lightcraft and they said the item was out of stock but would be delivered within 10 days. 1 month later and we're still waiting - they never return your calls and you never manage to speak to the same person more than once - no one takes ownership to resolve the issue and you are treated as an irritant. One member of staff even told me that the manager was too busy with more important things! Staggeringly ignorant - they deserve to fail big time

In my opinion, this is a brilliant light shop! They sell all things light related from standard…read morelamps & bulbs to custom made (both size & colour) lampshades and all kinds of light fittings and chandeliers. They also sell small pieces of furniture such as coffee tables, side tables, clocks and pictures. I have bought nearly all the light fittings for our house from Ruth at Cotterells and she has been very helpful. They have also offered a sale or return on large light fittings so that we can check it actually works in the room. This is reassuring when you are thinking of spending a few hundred pounds on a light fitting! Price wise they have a good range of options and look out for their own brand lights which are very competitively priced. I highly recommend them.

Quiet and expensive... The two go together these days I suppose in this economic climate. I…read morewouldn't bother heading here if you were on a budget. If money is no object though or if you're for lighting for an event, I'd definitely recommend a peek. Get your sunglasses on though, as the decor is just their own lights! I came here with a friend who was searching for lighting for his degree show, and they equipped him well (oo-er). The staff are very knowledgable on their subject, and the lad in the warehouse gave him a good deal on arc lights to light his and his class-mates work. It's a shame it's so hidden away, but gems often are.