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    Lee Longland & Co

    Lee Longland & Co

    (15 reviews)

    £££

    Westside, Historical Quarter - Convention Quarter

    Placed an order via the telephone with Emily Allsopp on Friday 3rd of February 2023. On Monday the…read more6th of February I decided to seek a refund and cancel the order. I called at 9AM no answer as they had not opened their telephone systems from the out of office voicemail. After ten mins they answered at 0910! Refused to issue refund due to manager approval. I kept chasing the entire day via phone and email. Made them aware of the " The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013" Emily called back at 1651! Apparently the management were in meetings all day. Unbelievable for a furniture retailer in my opinion! Refusing to issue a refund and trying offer me a credit note. I will provide updates going forward. A truly horrible company to deal with you have been warned. Proceed to deal with them at your peril. Don't get blindsided by their prices.

    Maybe it was because I was dragged here against my will, I'm unsure, but furniture shops really…read morearen't my cup of tea. Regardless, my mom had her heart set on two new sofas for the house and she had the wonderful pleasure of my company.. From the outside, I wasn't too impressed, unlike my mom, I'll ask a million and one question before purchasing something, especially when it costs more than a tenner, or in this case a few hundred quid. Fortunately on our visit, there was a sale, but I still had my doubts over a furniture shop... On Broad Street. I began to interrogate a member of staff, which in all fairness was of no use at all, but he was as helpful as could be and thankfully, my mom knew which one she wanted, we paid for it and left. The staff there for quick, efficient and overall friendly, proving my initial doubts wrong.

    Lite Craft - lighting - Updated May 2026

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