I stopped going here several years ago after the original dentist sold the practice. The quality…read moreof care was very poor under the new dentist. imagine my surprise when years later, I got a random message saying that they scheduled me for a cleaning...not a chance!

What a horrible way to treat your patients. I showed up for my appointment today, 5 minutes early,…read moreand was turned away. Apparently I was not seen due to the practice quadruple booking my same appointment time. No one reached out, notified me, or considered my time. No accommodations offered. No apology was made. The Dentist there simply said "I don't manage this practice, I only work here". So insulting and disrespectful!!! Well, neither me nor my family will ever come back. Avoid this practice at all costs if you value your time, or being treated with respect.

After moving to Carroll County I searched for a new dentist. I am so pleased I selected Freedom…read moreDental Care. Nice clean comfortable facility with a great staff.

Edit: Went to another dentist and got an explanation along with a checkup. The filling was very…read moredeep, which aggravated the nerve. Since nothing was actually done incorrectly, and my real issues are with scheduling and communication, I'm bumping this up to 3 stars. I still feel like Dr. Patton was rushed. A few minutes explaining that the filling was unusually deep and I might experience pain for a few weeks or even months would have gone a long way. Went in for a filling. Waited in the chair for 30 minutes after they numbed me before they got started. I overhead that Dr. Patton had 3 people booked at once and that's why she was late. Wish they had given me the option to reschedule, but oh well. Despite being numb the filling became painful as they kept working. I wanted to ask about it, but Dr. Patton left before I was even upright. The hygienist suggested I use ibuprofen and call them if it remained painful. Since then I have been in pain and using ibuprofen to manage it. I waited a week to see if it would subside, then tried to make an appointment. After playing phone tag (I never was able to call and get a human being on the phone), I finally got a call back. Because I couldn't take their first available appointment in 3 days time due to a work meeting, I was told I would have to take one on April 14th. That's two weeks out. When I asked why I couldn't get a sooner emergency appointment I received a sarcastic 'well coudn't you move your meeting?'. No, I have to work too. Deeply displeased with this place. I don't understand all the positive reviews. I'm going to be getting this fixed elsewhere.

I have been to Dr. Fenlon's office twice now. Once for a cleaning, and once for a set of fillings…read more The office was very accomodating to my schedule, getting me in quickly, and combining a new patient appointment and a cleaning into one visit (as I have a challenge getting off from work for too many days). I was seen immediately upon arriving, and the hygenist was both very nice and very thorough. As to the filling, again I was taken back immediately upon arrival. They certainly are quick! My fillings were in my front teeth, and the composite fillings look wonderful. Dr. Fenlon has a very deft touch with a needle... one of the two least painful novacaines I've ever had! The other being a root canal specialist also in the Baltimore area. (Over the years, I've had quite a lot of needlework to compare to.) The resin work is seamless with the tooth, and he even fixed a chip I've had on the bottom of the same tooth as one of the cavities for well over a decade while he was at it. Looks great! I was surprised. When I got done, I noticed something was different, and then it dawned on me that the raggedy corner was gone.... pleasant surprise! I'd always just kind of lived with it. He said it didn't take much while he was already doing all the work. I think I've found a new dentist...I'm thrilled, and I recommend you give him a try. He's a bit of a hidden gem, being located all the way out in Western Howard County, but well worth the drive!

From the owner: Specializing in Sedation Dentistry, Sleep Apnea Management, Cosmetic Dentistry, Implant Dentistry,…read moreand General Family Dentistry.

Dr. Clesner gives the most patient-centered care I've had in 30 years -- taking time to explain…read morewhat she sees, what my symptoms mean, and any & all possible solutions. She also lets you know the good things so a patient is encouraged to take care of their own dental health, too, with the doctor as a partner in that. Such a relief!

I called on a Monday and she does not work that day but she picked up the phone. Since she was…read morethere she told me to come on over. She cleaned my teeth and scheduled my six month appointment. I was have pain in my face so she prescribed an antibiotic and wrote a referral to see an endodontist to be sure I did not have an abscess in a tooth. I loved the personal caring and the quick access to her. My previous dentist is overbooked and has no appointments to take quick care of problems that were created in their care, in the first place. I feel that means patient care DOES NOT COME FIRST, I think making $$$$is the first priority. I am happy I switched.

Best dentistry I've ever had! Great chair-side manner. If you don't like pain, Hollie should be…read moreyour first choice. Excellent staff support made the visit painless. I'm going back, and if you're considering a full service family dental practice change, reach out to Hollie Ellis, DDS. My search is over.

Miss Rachel and Dr. Thompson are the absolute best! We took our 2 year old to a son to "Kids…read moredentist" and had the worst experience possible which traumatized our son. Miss Rachel took her time and made sure our son was happy and enjoyed the whole experience!! Our son went from crying hearing he had to go the dentist to being excited to go back. They showed compassion and understanding that made this an awesome experience! They cared for our son as if he was their own!! I can not recommend them enough!

Dr. Andy Thompson and his entire staff are friendly and professionally. Our family has been seeing…read moreDr. Thompson for several years, he is always sure to make whatever procedure you have done is completed correctly and to your satisfaction. I have had several repairs and replacements of fillings and have always been pleased with my results. Dr. Thompson has also helped me address my TMJ and find the best solutions that work for me. The hygienists are all wonderful and also very detailed about cleanings. The atmosphere is very calming, especially for someone who really does not like the dentist office! I have been to many dental offices in the past and this is by far the best!

Dr. Mark Bailey is the most incredible dentist. When I had TMJ and could not taste or smell or…read moremitigate crashing migraines he my regular dentist. He watched me suffering but knew that I did not trust the shady & greedy TMJ clinics. He finally said he would consider doing the full mouth reconstruct. I had been waiting for him to take Pitt on me. Since that time, I have enjoyed a new mouth, taste and smell, and absolutely no migraines or stiff necks. Nothing had to be adjusted. I felt like I had been re-born. His office is worth your drive.

Have been going to Dr. Bailey and staff for 18 years. They do a great job, are friendly, and make…read moreyou feel comfortable during your appointment.

Dr Foster could not get the color and shape correct on my front tooth crown. She tried at least 4…read morepermanent teeth and none were even close. I had to wear an ugly temporary tooth for over 5 months, feeling ugly. Her answer was to charge me another $1500.00 to put an ugly crown on my OTHER front tooth so they would match. The WORST part to me is that she automatically charged my credit card before my tooth was even right. Now I'm out $1500.00 and have to pay another dentist to get it right. I'm so disappointed in her lack of professionalism.

I purchased in house dental plan but the office staff had no record of it every time I had a…read moreprocedure. I finally produced a copy of my original payment for the dental plan and the person I talked to didn't seem to know what to do. I canceled an appointment for a procedure with Dr. Foster because I was sick and could not come in. Two days after the procedure was supposed to be done, Dr. Foster called and asked how I was doing after the procedure. Unnerving. Dr. Foster was an ok dentist. However, the front office staff was easily the most incompetent group of people I have ever encountered in a medical practice. The practice is like an assembly line. The office and dental treatment rooms are dreary. I never saw the face of anyone I received clinical treatment from. Everyone was always masked (this was NOT during Covid). I was told that I had things wrong with my teeth that would have cost several thousand dollars to repair that a subsequent dentist has not identified as an issue. There is no way I could recommend this practice to anyone.