Seletha has been my vet for 17 1/2 years. I've been to a couple of other vets and there's no way…read moreI'll go to another unless she retires.

I have taken my dog and cats here for several years. Their staff is very compassionate and kind to…read moreyour animals. Their prices are reasonable as well. The staff will send you a reminder card in the mail telling you that your pet's shots are due. They also board pets when you go on vacation. There are no outside runs - so your dog will not be outside in a run like some places do the large dogs. When I lost my dog of 13 years last year - she was sick the whole last year with heart failure - the vet and her staff were very kind with every visit and even sent me a condolence card in the mail when she died. What a class act!

The entire staff at Trinity Veterinary Hospital is amazing! Everyone truly cares about your pets…read more They are great at communicating and getting your pet seen in a short notice whenever an issue arises. My Pomeranians have had their teeth cleaned and multiple visits regarding their knee, skin, and eye issues. Every visit Dr. Williams creates a treatment plan that gets them back to their healthy selves in no time. I can be very particular with my dogs & I feel so comfortable with this vet office that I drive from Enid just for my dogs to be under the care of Dr. Williams and the team at Trinity Veterinary Hospital! If you're looking for an honest vet where they always have your pet's best interest in mind--this is the place!

We have found the front staff at Trinity to be very attentive and professional. However, the cost…read morefor services and boarding is way too expensive. We do not seem to get clear answers to medical conditions of our pets. Boarding is never "just boarding", they find way to get you with an extra exam fee, so the boarding cost are outrageous.

Greedy and overpriced,she will come to the house, I didn't like her at all,she is all about the…read moremoney,but I guess she can name her own price

Recommend her highly......prompt, thorough knowledgeable and friendlyread more

Very rude and disrespectful. The front desk people were very kind but the veterinarian that looked…read moreat my cat was being rude the whole time and just didn't care about anything I said. She made me an appointment to get her fixed without even asking me if I wanted to. My cat was a rescue and was pregnant and I was not ready to take her to get fixed yet but she didn't care. And they up charge everything. There way overpriced and not good with animals. I do not recommend taking your pets there.

HORRIBLE!!! I had 2 male cats spayed and they stuffed them directly back into their carriers after…read moresurgery and called me to come get them. When I got home, my white cats rear end was covered in blood and looked clotted ..I rushed him back there and was told, "Oh that is normal"!! WTH?? No, it is not normal. I have had many male cats neutered at other vets and they did NOT return to me in this shape. They need to be shut down!!! ANIMAL CRUELTY FROM A VET AND STAFF!! If there was a star with negative review, I would have used that one!!

This is an amazing and helpful place to take any animal. I have a very active dog and he's very…read morepatient with her and me. The entire staff is friendly and filled with information. If they don't know the answers, they go to someone who knows. Amazing and comfortable experience for both your animals and you. The only downside is that they don't have emergency services. My dog's spay incision busted open at 10pm with some of her insides coming out and I had to go to Wichita, KS for help. It cost $2,000 to fix it.

Loved it. Staff is great and always has a smile on their face and makes you feel welcome at home…read more Vet tech couldn't even get the dog weighed because he was so excited to meet her, it was darling. She handled the dog beautifully while on the scale. The wait wasn't long at all and the clinic environment is almost perfect from the temperature to the smell. I was able to comfort my animal while waiting and that is normally unheard of. The best part of it all is the doctor. This was my most serious vet visit yet it was the cheapest visit out of three towns. Newkirk truly has the best vet clinics, cattle sales, and cowboys in this county. Haha sorry had to throw that in there! Dr Free truly cares about your animals and your concerns. #BestVetInKayCounty

Above and beyond care! Dr. Kinkaid and his staff are second to none as far as care, information and…read moreresponsiveness.

Doctor Brett is AMAZING he saved my dogs life I am so grateful for them and their employees are so…read morenice

I would strongly advise anyone who values their pets' safety and well-being to avoid this clinic at…read moreall costs. I booked my two mini schnauzers for full grooming, expecting a professional service. Instead, I was met with incompetence, dishonesty, and complete disregard for animal welfare. Upon drop-off, the groomer openly admitted she had never done a standard schnauzer cut before but was "excited to try." That alone should have been the first red flag. After 3 hours, I called for an update (after multiple attempts to even reach someone) only to be told that my dogs were just finishing their baths and it would be another 3-4 hours before they were done. When I asked what they were doing during all that time, I was casually told they were being locked in kennels -- for potentially 8 hours total. My dogs have never been kenneled and have never taken more than 3-4 hours for a full groom elsewhere. When I questioned this, the staff member dismissively responded, "Well what do you want me to do about it?" At that point, I told them to stop and I would pick my dogs up immediately. I was still charged $77 for nothing more than baths and brushing. It took nearly 10 minutes for them to even bring my dogs out, and when they did, both were frightened and whining. I asked to speak to the office manager, Tamren, to explain my concerns. She finally came out after several minutes with a fake smile, a smug attitude, and an apology that placed the blame on me for "not being aware" of their process, as if this was my mistake for being a first-time customer. Her dismissive, cold demeanor made it clear she had no genuine concern for what had happened to my pets. After getting home, my dogs drank water as if they hadn't been given any all day -- confirming my fear that they were left locked up, without proper care or monitoring. This place operates more like a puppy mill assembly line than a professional grooming service. The staff and management appear money-driven, not animal-focused, and in my experience showed no regard for the comfort or safety of my pets. If you love your animals, do not take them here. The office manager Tamren sets the tone for this clinic, and it is one of arrogance, carelessness, and disregard for the very clients they should be protecting.

the office is amazing they helped me fix the issues i was having and worked with me they do take…read moregreat care of my dogs i really dont want to go to any other vet i cant thank them enough

Main points: - cost effective (I'm a grad student so trust…read moreme on this one) - empathetic and compassionate - trustworthy - easy to fit into their schedule I adopted my first dog five days ago and the day after adopting her, she started having some issues urinating. They did everything they possibly could and treated both her and I with the most compassion and empathy. Every interaction I had with all the doctors, technicians, and receptionists over a period of four days was excellent. Turns out, it was an issue with nerves in her bladder, possibly from issues with her spay which was done at a different vet. We ended up having to euthanize her, but the doctor explained everything to me in depth and gave me options on what we could do to be most cost effective, as I'm on a pretty tight budget as a grad student. The vet and a technician stayed with me in the room and talked me and her through the whole process. I just moved to Stillwater so no family could be here with me during this difficult experience, but during that moment I felt like they were family. They treated my dog like she was their own too. They made an extremely hard moment feel a little bit calmer for both of us and for that I am so grateful and I know Pepper is too.

Every time I go to this clinic, they try to upsell me hundreds of dollars of additional services…read more In the past, I was allowed to stay focused on the actual thing that's wrong with my pet. But now it's not even an option. Want a simple Depo shot for seasonal allergies? You will have to agree to pay hundreds for extra services you absolutely don't need, or they won't help your pet! Latest example: I had previously taken my cat in for a simple Depo shot, as she gets seasonally itchy. I was told I could stop by and get the shot without paying for a full diagnostic again. (This has been an ongoing issue for several years. The Depo shot gets her through the rough patch and she's back to normal by fall). It had been over a year since the seasonal itching was a problem, so I called the receptionist first to make sure I wouldn't have to pay for additional services, since I know that happens a lot at this clinic. Receptionist checked with the doctor and assured me I could just do the Depo shot. No extra services. So on my day off, I drove over and sit outside, because they haven't allowed people to go inside the building since 2020. It's now July 2023. The tech or whomever comes outside and tells me I'll need to pay for a full diagnostic and also a rabies vax. I'm immediately annoyed because this clinic is forever pulling shenanigans like this. I tell the woman my cat has already had rabies vax and I was told we could do a simple Depo shot today, since it's a known, ongoing issue. She says she doesn't know who told me that, but I'll need the extra services. I explain that the receptionist told me that after talking with the doctor. She doesn't go to check with the receptionist. And I can't get corroboration from the receptionist or doctor because I'm now allowed inside the building! The woman insists that I'll need all of the extra services or they can't help my cat. This clinic will refuse to help your pet, unless you agree to pay hundreds of dollars for EXTRA things your pet doesn't need. I'm calling another vet today, but I'm positive that the greedy business practices of this clinic will cause pets out there to suffer as most people simply can't afford to pay hundreds of dollars for services they don't need.

My review will be about the aquatic section…read more I have mixed feelings about this store. On one hand, there are some good aquatic workers who are very knowledgeable and make the best of a bad situation. When they were out of anacharis, (Critique #1: Frequently out of stock.) a worker was able to find me enough floating in the tank, bundle it up, and send it home with me at no charge when I purchased another plant. They do free water tests too. When one of the (not as good) workers dropped a fish, put it back in the tank, then accidentally sold it to me, the fish was dead by morning (obviously). I went back the next day, and a different worker let me have two adolescent fish that had just come in the store. That was nice, and my tank population was 4. But the two (not dropped) bumblebee platies died from unknown causes in a few days. It started with listlessness and then wasting away to death. But the new adolescent platies are active, and my water tested as safe at the store. The recently deceased fish would be covered in the warranty, but I don't think I'll go back for replacements. Maybe the new fish will be suddenly ill like the others. It is the nearest aquatic pet supply to where I live, but I may travel farther away for the actual fish. As a PetCo Pals reward member, you get a $5 coupon for every $100 you spend.

My dog has been there several times. They won't let you in back if you drop your pet off. I dropped…read moreher off for a bath come out and nail trim. They called me to say they needed me come back to get my big gentle guardian dog out of the kennel because they were afraid of her and didn't wanna let her out. They said she was vicious. She had to have been hurt to act that way. They blamed it on the weather. She's never been averse to bad weather, laying right out in thunderstorms. They always put some kind of scent on the dog that's not natural and I can't breathe when she's in the backseat. You have to bring in your own shampoo to avoid that. The last time I took her in I got my money back because they shampooed her but never rinse the shampoo in the dirt out. For days I was washing dirt off my hands after petting her. I would never use them again.