Always a positive vibe in this store. I was referred here and now I tell everyone about this spot.read more

Everything was amazing the service selection and value they have everything that you want and could…read moreneed for any type of smoking you want hookah bong pipes grinders concentrate vapor flower pins I mean, they got everything you would ever need. They treat you with respect and they're very nice and informational about their products and even other brands that they're selling they still try to give you a great deal. I got two awesome products at a very good price. I am very happy with my purchase and I love this store. I go out of my way, especially to go to the store because of how amazing it is and the people that run it this is the best smoke shop. I think I've been to in a long time. I promise you will not be disappointed. Trust me and check it out.

absolutely terrible customer service after getting rid of my favorite employee. I went in found out…read morethey got fired and was disgusted with the way I was treated just for knowing them. This place was a great place when their employees actually cared about their jobs it's like they fire the people that care and hire the ones that are rude and obnoxious. if I could give a negative star I would 0/10 do not recommend.

I'm leaving work and forget to refill my tank... next think you know, massive dry hit…read more Burnt coil, I'm coughing and I'm upset... I decide to google Vape shops and come across Derb e cigs, figure I'd stop in and get a new coil. Well my tank was a little dated and the juice I was using was kind of old I ended up leaving with a whole new set up... haha... and juice. Spent way more than I wanted to but I actually enjoy vaping again. Everyone in there was super friendly, although I will say some of the customers were just kind of on the couch seeing who could blow a bigger cloud of vapor . Kinda looked dumb but whatever, better than cigs I guess. By the way if you are looking for a new mod, check out the drag box, my batteries last all day now!

I've been a customer for a little while now. I usually go to the Bardstown location but they were…read moreout of my usual but the employee there sent me to Middletown and assured me they had what I wanted. Ever since this little cute blonde girl has been there whenever I come in and she is super friendly and knowledgeable. Last time she suggested these little kratom chocolate things and I initially wasn't interested in anything other than my usual but I bought one for $10. It was amazing and maybe even more potent than my normal stuff I take. Thank you to that young lady who helped me and your demeanor and attitude is stellar. I know it's not always easy to put on a smile and be chipper everyday when you are in the service industry but you kick ass and I appreciate you. -P.J.

Was awesome until they abruptly closed the highlands store.. very disappointed. I was a regular…read morecustomer, but man gas is like $3.25 a gallon, so driving 25 minutes out of my way when there are other shops nearby? sry that's not gonna happen. 5-Stars for the highlands store and all the cool people who worked there. 2-stars for whoever thought it was a good idea to close the best store they had.

Stopped in here to pick up it's a boy cigars for my grandsons birth. My son requested last minute,…read moreand I searched high and low to find a shop open. I was in luck at 8am to have a shop open to take a call. The lady was so helpful to located the cigars I was looking for. I drove out and was able to pick them up as well as a lighter cutter in one. Excellent service.

I've been going here for years and every time I go in there the workers greet me. They are always…read morefriendly.

The selection of liquids here is beyond impressive. I've been in a couple times, and still haven't…read moresampled them all. The staff has been very friendly both times I was in, and offered suggestions for flavors to try, and specials they were running. Prices vary quite a bit on liquids, and some are a bit pricey, but you have plenty of options if you don't want to spend a lot of money. It's a very large store, so even though it does get foggy, it's not as bad as many vape shops. And the lounge is nicer than most, it looks like a pretty comfortable place to come and hang out with other vapers.

First time customer. I am really impressed with my overall experience. The shop is clean and chill…read more The prices are AMAZING. They have $5 delta-8 vape pens, the cheapest I've ever seen. Carl, the sales rep, was extremely friendly and gave me a product tutorial. I'm definitely recommending to all my friends.

Literally the only smoke shop we need in Louisville. If I could clone this place I would! They have…read morethe largest selection of water pipes, pipes, accessories, etc. that I've ever seen & I've visited dozens of local shops over the years. The staff are super helpful & friendly & attentive. The prices are the best in town as well, & I have nothing negative to say about this place. I love it.

Friendly, knowledgeable staff, and good prices! Wide selections of vapes. I buy all my stuff…read morethere!

Last month I purchased Hylyfe gummies from the Puff N Joy website. Instead they send their gummies…read morewhich did nothing. I have been trying to get a refund ever since and I just got jerk around but someone who is going by the name Asif. He kept telling me he was ordering the Hylyfe gummies but it's been over a month and nothing. Now my emails are going unanswered. Even now they have Hylyfe gummies on their website when they don't have any to sell. Be very careful with this shop. What they are doing is called "bait and switch". They lie and steal your money. I'm on a fixed income and I really couldn't afford to just throw $40 away. I would give zero stars there isn't an option for that.

I have been coming to Puff N Joy for the past two years. It's the only vape shop I'll go to…read moreanymore. The owner, Asif, is a great guy and treats his customers with respect. All of the employees are friendly and knowledgeable. They will take their time to help you find what you need. They have a wide selection of vapes, Kratom, thc, and kava products as well as a nicer selection of pipes and hookahs. The store is always clean and I always leave happy.

I LOVE the Owners and Staff! During the past few years, they have completely changed the vibe of…read morethe corner of Hickory & Goss. Before they started their business, we had a big problem with the old grungey Mini Market -- especially drug deals, loitering and other illegal activities. Now?... I have NEVER seen any problems. Roman's crew WILL NOT tolerate such activities, and they make that known! The store is spotless and well-stacked. I'm grateful that they carry daily items like sodas, coffee, etc., AND THEY ARE DOG FRIENDLY!